ABC Bank

As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establishing and driving Bancassurance as a business line. In addition, the role holder will spearhead the growth of Bancassurance business across the Bank channels through supporting delivery channels, develop operating standards and grow revenues for this line of business.
REPORTING TO : SENIOR MANAGER – BANCASSURANCE
Key Responsibilities
<ul>
<li> Drive growth in Bancassurance business across and outside the bank channels-New Business and Cross selling</li>
<li> Execution of day to day Insurance operations at Branch level which entails New business development and cross-selling of insurance products, claims administration and documentation</li>
<li> Timely follow-up on renewals to ensure business retentions that would otherwise lead to income leakages.</li>
<li> Develop good working relationships with various Bank departments, working closely with branches, Relationship managers &amp; Credit analysts to generate insurance business and leads through their customers.</li>
<li> Ensure customer inquiries are resolved promptly as per laid down policies and procedures.</li>
<li> Champion Insurance products training at the Branch level to sensitize both Staff and customers on insurance products.</li>
<li> Ensure compliance with all regulatory and internal procedures in regard to bancassurance business.</li>
<li> Ensure all collaterals and assets that have the Bank`s interest are properly and comprehensively insured and the Bank’s interest properly noted.</li>
<li> Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down Credit policies and guidelines</li>
</ul>
Minimum Qualifications, Knowledge Experience&amp; Key Competencies
<ul>
<li> University Degree preferably in a business field from a recognized University.</li>
<li> At least one year working experience in bancassurance/insurance industry in the targeted regions.</li>
<li> Professional qualification in Certificate of Proficiency.</li>
<li> Experience in Bancassurance processes and procedures will be an added advantage.</li>
<li> Professional qualification in any Insurance related field will also be an added advantage.</li>
<li> Excellent interpersonal, and negotiation skills with the ability to network and generate new business and cross sells</li>
<li> Excellent business development and Client Relationship Management skills.</li>
<li> Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.</li>
</ul>
<h2 style="text-align:left;">Method of Application</h2>

If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements and indicate current position, current salary, names and contacts of three referees.
Please send your application on or before 18 th May 2024 on the following address recruitment@abcthebank.com. Please put the position applied for in the application as the subject of the email.&nbsp;

Bancassurance Relationship Officer – Kisumu Branch

Responsibilities
<ul>
<li>Provide leadership support to the office staff and promote best practices in human resources management, with a strong focus on empowerment.</li>
<li>Coordinate regular reviews and update of the human resources policies and procedures for the ABC Expat and ensure compliance with the overall human resources management manual and the national labour laws.</li>
<li>Provide HR reports and analysis for management decision including Performance, turnover, discipline and leave records.</li>
<li>Provide direction and support in resolving Human Resources and employee relations issues to help foster an effective, productive, progressive employee work environment</li>
<li>Oversee adequate implementation of the performance management system including developing performance objectives and Key performance Indicators and coordinating performance appraisals.</li>
<li>Coordinate the development of staff development plans in line with strategic directions of ABC EXPAT.</li>
<li>Develop clear reporting lines and Job descriptions for the existing roles as well as new ones</li>
<li>Coordinate and oversee the process of selection and recruitment of staff in accordance with the established rules, procedure, and practices.</li>
<li>Provide Coaching and Counselling advice to staff when necessary and lead initiatives to develop staff capacity.</li>
<li>Organise regular meetings with the senior management team and all staff for the purpose of exchanging information, coordination, and learning.</li>
<li>Ensure that the senior management team is effective, mutually supporting and sufficiently involved in decision making.</li>
<li>Handle Human resources management and development matters relating to terms and conditions of service and discipline, overtime, and staff welfare issues.</li>
<li>Reviewing and preparing employment contracts and policies for clients that are in line with the labour laws</li>
<li>Providing Monthly HR support services to assigned clients</li>
<li>Conducting recruitments to match client’s needs</li>
<li>Maintaining HR Files &amp; databases</li>
<li>Support internal and external HR related inquiries or requests.</li>
<li>Performing payroll &amp; benefits related conciliations.</li>
<li>Perform any other duties as may be assigned by Management.</li>
</ul>
Requirements
<ul>
<li>Bachelors’ Degree in Human Resource Management.</li>
<li>A minimum of 5 years’ experience in the field of Human Resource Management.</li>
<li>IHRM accredited</li>
<li>Exposure to Labour and employment laws.</li>
<li>Must have worked with International Companies or have International corporate culture background.</li>
<li>Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)</li>
<li>Working knowledge of expatriation market dynamics and requirements.</li>
<li>Ability to work under pressure with minimal supervision.</li>
<li>Ability to handle confidential information.</li>
<li>Strong ability to multitask with excellent time management skills.</li>
<li>Strong written and verbal communication skills.</li>
<li>Good analytical and report writing skills.</li>
</ul>
Benefits
<ul>
<li>Competitive compensation package</li>
<li>Bonuses on performance &amp; allowances</li>
<li>Travel opportunities in East Africa</li>
<li>Great work culture and conducive environment</li>
<li>If you believe you match this role, we can’t wait to meet you!</li>
</ul>

Senior Human Resources Officer

Reporting to the Senior Manager – Security department, the Incumbent will assist the Security Department carry out internal investigations on behalf of the management in all matters appertaining to security.
The incumbent will perform the amongst others the below responsibilities;
<ul>
<li>Assist monitoring formulated security policies and procedures to act as a guide to the Bank Staff</li>
<li>Champion and assist the Senior Manager - Security department to develop and review the Bank’s security manuals to ensure they remain relevant to the security needs of the Bank and to act as a guide to staff in their day-to-day operations.</li>
<li>Monitoring the security management plan and ensuring that all business development and branch network growth incorporates appropriate security arrangements and are consistent with CBK rules.</li>
<li>Advice the Bank’s top management on security and appropriate implementation of the approved security policies and procedures through the Senior Manager – Security department.</li>
<li>Provide proper and continuous liaison between the Bank and all external security agencies.</li>
<li>In conjunction with logistics &amp; Support department liaise with contracted security firm(s) to ensure that they discharge their security obligations appropriately and in accordance with specific contract(s).</li>
<li>In consultation with the various Heads of Branches, Monitor all security installations in the Bank to ensure their effectiveness and efficiency and maintain logs of system healthy and faults.</li>
<li>Assist Senior Manager – Security department in conjunction with the Human Resources Department and various Unit heads, organize training sessions to raise levels of security and fraud awareness among all members of staff.</li>
<li>Where necessary, assist the Human resource Department in undertaking further vetting of prospective, new and existing Bank staff.</li>
<li>Monitoring the security trends both internally and externally to ensure the Bank’s security is not compromised and report to Senior Manager – Security department.</li>
<li>Update the security and fraud incident logs</li>
<li>Keep abreast to ensure that the department is compliant and the departments unit operations risk manager raise business exposures through the Senior Manager – Security department.</li>
</ul>
Minimum Qualifications, Knowledge and Experience
<ul>
<li>University Degree preferably in social sciences from a recognized institution.</li>
<li>Certification in forensic investigations is an added advantage.</li>
<li>More than 5 years experience in Security and at least 3 years in Banking Industry</li>
<li>Training in security related fields, forensic investigations, in a Police or Military academy.</li>
<li>Knowledge in laws and regulations affecting the banking and financial industry</li>
<li>General and Fraud Investigation skills, Knowledge in criminal &amp; Commercial Law</li>
<li>Security product knowledge and Disaster handling and Security Management operation skills</li>
<li>General knowledge in Banking and core Banking system</li>
<li>Knowledge in Policy, procedure development and operationalization</li>
<li>Report writing and general communication skills</li>
<li>Membership in Association of certified Fraud Examiner (ACFE) is an added advantage</li>
</ul>

Security Officer

Reporting to the Senior Credit Analyst, the Incumbent will work as part of Credit Analysts Team to provide operational support on credit issues to the clients, assume accountability for all aspects of credit needs in Retail &amp; SME Banking in order to deliver acceptable levels of quality of loans and advances and provide high quality services within the agreed service levels.
The incumbent will perform the amongst others the below responsibilities;
<ul>
<li>Performing a liaison role between the customer, and all other internal support division of the Bank.</li>
<li>Educating clients regarding the parameter and routine procedures governing complex but standard commercial product.</li>
<li>Interpreting the business and financial information e.g. balance Sheet, profit and loss projections and Cash flow projections.</li>
<li>Filling the annual Credit review for the SME/ Retail Clients portfolio.</li>
<li>Filling all requests for Credit or Collateral nature on behalf of the client in consultation with the Customer Relationship Managers.</li>
<li>Maintaining relationships with clients to obtain and analyse financial materials i.e. Debtors List, management of accounts and cash flow budgets in terms of agreed covenants. </li>
<li>Monitoring daily excesses, calling and seeking customer authority to regularize and ensure that clients facilities are managed within the parameters approved.</li>
<li>Management of limits by ensuring that limits are timely renewed (Portfolio management).</li>
<li>Accurately and efficiently collating and checking securities documentation and mandates for banking facilities.</li>
<li>Following disbursement with the Credit and control of facility letters.</li>
<li>Investigation and understanding Customer portfolio data to identify opportunities for additional facilities.</li>
<li>Explaining, promoting and cross selling of additional value to existing and new clients.</li>
<li>Analysis of SME and Retail credit proposals against cannons of lending.</li>
</ul>
Minimum Qualifications, Knowledge and Experience
<ul>
<li>University Degree preferably in accounting, finance or business administration from a recognized institution.</li>
<li>Any professional qualification in Banking, Finance or Accounting</li>
<li>5 years banking experience with at least 3 years in Credit Relationship environment</li>
<li>Knowledge of all lending products and the level of complexity inherent in those products.</li>
<li>Ability to analyse all lending proposition and make sound recommendation/decision that will not adversely affect the Bank in the circumstances.</li>
<li>Good understanding of risk based/collateral lending.</li>
<li>Knowledge of changes taking place in both micro (banking industry) and macro (global) environment and ability to apply this knowledge to the benefit of the Bank.</li>
</ul>
<h2 style="text-align:left;">Method of Application</h2>

If you believe you meet the above requirements, send your applications to the following address: recruitment@abcthebank.com on or before 10th November 2022. Please put the position applied for as the subject of the email.&nbsp;

Credit Analyst – SME Banking

The staff will be responsible for the Insurance Business Development and Growth within the bank to generate revenue inline with the Bancassurance sales strategy.
REPORTS TO: HEAD OF SME BANKING
Key Responsibilities:
<ul>
<li>Drive the achievement of the set financial targets while delivering consistent, seamless and trusted customer service to ensure customer retention and loyalty.</li>
<li>Work closely with the branches and business teams to ensure that the set Bancassurance targets are met.</li>
<li>Review the Bancassurance strategy and performance and take appropriate remedial action to assist all involved in the process to achieve desired performance.</li>
<li>Provide leadership, direction and pace for Bancassurance taking appropriate steps to make ABC Bank the preferred choice for insurance services.</li>
<li>To identify cross selling opportunities for the bank’s products.</li>
<li>Relationship management for all insurance partners both internally and externally for efficient service delivery.</li>
<li>Provide requisite support to Bancassurance teams whilst ensuring adherence to laid down processes, policies and procedures.</li>
<li>Establish and sustain strong relations and network with all business units to identify insurance opportunities.</li>
<li>Provide technical guidance and ensure continuous training of branches and business teams on all insurance products.</li>
</ul>
Minimum Qualifications, Knowledge, Experience &amp; Key Competencies
<ol>
<li>Bachelor’s Degree in Business related field from a recognized university.</li>
<li>Diploma in AIIK will be an added advantage</li>
<li>At least 5 years’ experience in Bancassurance products sales and relationship management or 2 years in a similar supervisory role.</li>
<li>Proven sales track record within Banking, MFI, Insurance and related industries will be an added advantage.</li>
<li>Knowledge in Credit Analysis and Monitoring, Financial Accounting as well as general knowledge of Banking</li>
<li>Policies and Procedures.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Team worker with great attention to detail.</li>
<li>Results oriented, self-driven with a proven performance track record</li>
</ol>
<h2>Method of Application</h2>
If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements. Please send your application on or before 24th December 2021 on the following address recruitment@abcthebank.com Please put the position applied for as the subject of the email. Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification

Bancassurance – Manager

Reporting to the Innovations &amp; Partnerships Manager, the incumbent will be responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports &amp; statements, and ensure appropriate accounting control procedures. Additionally, he/she will be responsible for supportive services such as office administration, claims administration by ensuring efficient and seamless settlement of claims to the delight of all stakeholders.
Key Responsibilities:
• Maintaining books of accounts while ensuring statutory and management accounts are prepared accurately and submitted on time.
• Convening a fortnightly credit committee meeting, and ensuring debtors are managed effectively. .
• Co-coordinating all tax computations and remittances for the company.
• Safeguarding the company’s assets and resources against loss, theft and ineffective use by installing and maintaining appropriate internal control systems. Report exceptions in the quarterly self-audit report.
• Steering the designing of accounting systems; manage their implementation, maintenance and modification.
• Liaising with external auditors and statutory bodies to ensure compliance as required by the Insurance and Companies Acts.
• Ensuring compliance with finance and accounting standards and regulations.
• Participating in direct preparation of budgets &amp; forecasts, and report performance against actual.
• Efficient and effective management of the company’s business cycle in relation to timely debt collection, timely processing of payments for goods and services rendered.
• Reviewing cash flows and financial requirements for the organization.
• Ensuring ISO standards are implemented and maintained.
• Attend to any other duty that may be assigned from time to time.
Minimum Qualifications, Experience, Knowledge &amp; Key Competencies
• Bachelor’s degree in business, finance, accountancy, statistics, economics or related subject.
• Certified Public Accountant or equivalent.
• Minimum 5 years in a similar position with working experience of; preparation of financial statements, use of comprehensive electronic accounting systems, use of electronic financial analysis reporting tools.
• High level of integrity especially in regards to confidentiality.
• Strong foundation of basic insurance knowledge including an understanding of underwriting, insurance market trends, finance, statistics and economics.
• Expertise in interpreting information.
• Strong written and oral communication skills.
• Good analytical and quantitative skills.
• Good computer knowledge especially using excel.
• Good decision-making ability.
• Ability to work under deadline pressure.
If you believe you meet the above requirements, send your applications to the following address: recruitment@abcthebank.com on or before 28th September 2021. Please put the position applied for as the subject of the email
Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.

Accountant

POSITION: OPERATIONS MANAGER
Reporting to the Innovations &amp; Partnerships Manager, the job holder will be tasked with assisting in integrating the operational strategy of the brokerage business through underwriting, handling claims, networking and bringing in new business while ensuring excellent customer service in service delivery.
Key Responsibilities:
• Negotiate quotations and policy terms and costs with insurance providers and placement of cover.
• Assist in development of new, innovative and unique products as well as restructuring existing products to suit clients’ needs.
• Client portfolio management through discussing and assessing clients’ current and future insurance needs.
• Directly responsible for collection of insurance premiums for the customers handled by self.
• Scheduling and attending meetings/presentations and market stakeholders meetings.
• Preparing monthly reports for insurance underwriters as well as daily and weekly reports for the Managing Director.
• Underwriting and claims handling within set timelines.
• Tender administration.
• Marketing services through cross selling and introduction of new clients.
• Lead generation and dissemination.
• Ensure compliance with all regulatory and internal procedures regarding insurance business.
• Proper records management.
• Attend to any other duty that may be assigned from time to time
Minimum Qualifications, Knowledge, Experience &amp; Key Competencies
• Bachelor’s Degree in Business/Management /Economics or related field.
• At least 5 years work experience gained within an insurance brokerage set up.
• Postgraduate insurance and risk management qualification will be an added advantage.
• Excellent interpersonal and communication skills.
• Confident negotiation skills.
• Decision making skills.
• Excellent time management.
• Accuracy and attention to detail.
• Strong analytical skills.
• Reliability and honesty.
If you believe you meet the above requirements, send your applications to the following address: recruitment@abcthebank.com on or before 28th September 2021. Please put the position applied for as the subject of the email
Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.&nbsp;

Operations Manager

Reporting to the Head of ICT, the Incumbent will be responsible for developing and managing the bank’s infrastructure and data centres to ensure 99.9% system availability. Further, he/she will ensure users get a seamless experience with the systems in accordance with the bank’s overall strategy and with an aim of achieving its target in providing financial services to its customers.
The incumbent will perform the amongst others the below responsibilities;
Network Maintenance and Administration
<ul>
<li>&nbsp;Responsible for the overall Network and Active directory Design, Implementation and administration</li>
<li>&nbsp;Proactively plan and budget for Network, Active Directory, Network firewalls improvements and implementation of new ICT Infrastructure</li>
<li>&nbsp;Responsible for overall design, implementation and administration of email and office automation software and hardware.</li>
<li>&nbsp;Provides end-to-end performance monitoring and management of Applications, Infrastructure, and system health in order to proactively identify weaknesses and address them.</li>
<li>&nbsp;Develop and implement a long-term ICT infrastructure strategy and establish performance bench lines that ensure 99.9% systems uptime.</li>
<li>&nbsp;Develops and implements Antivirus and patch management policies in line with compliance requirements and best practice.</li>
<li>&nbsp;Adding/deleting/creating/modifying user account information, resetting passwords, etc in line with compliance requirements and best practices</li>
<li>&nbsp;Maintenance of up-to-date inventory documentation of hardware and software</li>
<li>&nbsp;Ensure proper Change management process and procedures and documentation of all system changes</li>
<li>&nbsp;Troubleshooting and resolution of any reported problems in adherence to set SLAs.</li>
<li>&nbsp;Vendor Management – Manages Vendors to ensure 99.9% systems uptime, user satisfaction and adherence to set Service Level Agreements</li>
<li>&nbsp;Ensure proper management of the primary and secondary data centres by working with vendors and logistics department to ensure 99.9% uptime of power and ICT infrastructure.</li>
<li>&nbsp;Provides training and technical support for users with varying levels of IT knowledge and competence. Setup, configure and distribute personal computers, laptops, and the peripherals.</li>
<li>&nbsp;Develops and enforces policies for the desktop application and security environment</li>
<li>&nbsp;Installing and configuring new hardware (servers, PCs, peripherals etc) and software. Network security</li>
<li>&nbsp;Develops and enforces security policies for all PCS and servers including antivirus and Operating System updates.</li>
<li>&nbsp;Develops and configures and manages authentication, authorization and accounting policies&nbsp;</li>
<li>&nbsp;Maintenance of network servers file servers, VPN gateways, intrusion detection systems and firewalls. Installation and support of Microsoft office applications, and other utility software.</li>
<li>&nbsp;Ensure that only licensed software is installed in Bank’s hardware</li>
<li>&nbsp;Install the licensed versions of the Microsoft Applications.</li>
<li>&nbsp;Ensure and remove unlicensed software from user’s computers.</li>
<li>&nbsp;Train users where applicable.</li>
<li>&nbsp;Handle queries from user’s advice/assist or resolve them accordingly.</li>
<li>&nbsp;Configure email clients for users.</li>
</ul>
Minimum Qualifications &amp; Competence
<ul>
<li>&nbsp;Degree in Computer Science/engineering or related field.</li>
<li>&nbsp;MCSE and or Linux certifications a Must</li>
<li>&nbsp;Certification in Checkpoint or CISCO firewalls, IBM, Sun/ Oracle highly desirable</li>
<li>&nbsp;Have good troubleshooting analytical and problem-solving skills.</li>
<li>&nbsp;Possess inter personal skills</li>
<li>&nbsp;Continuous self-development.</li>
<li>&nbsp;Good communicator, good listener, well groomed, quality conscious,</li>
<li>&nbsp;Hard working and adaptable.</li>
<li>&nbsp;High integrity.</li>
<li>&nbsp;Capability to work with minimal supervision</li>
</ul>
Knowledge and Experience
• Wide Networking and project management experience with a minimum of 5 years’ experience in planning, systems analysis, design, support development of Active Directory, LAN/WAN infrastructure as line or staff management.
• Directory, LAN/WAN infrastructure as line or staff management.
• Demonstrated experience integrating systems in multi-user, multi-platform, multitasking operating systems environments such as UNIX, Windows, TCP/IP
• Extensive experience in systems planning, design, development, maintenance and troubleshooting with a track record of accomplishment in large, complex Active Directory, LANs and client/server based systems.
• Demonstrated understanding of modern information security threats and competency in developing effective solutions.
• Demonstrated competency in project management in a cross-functional environment and experience in managing resources to meet goals on multiple projects
If you believe you meet the above requirements, send your applications to the following address: recruitment@abcthebank.com on or before 29th September 2021. Please put the position applied for as the subject of the email.
• Only short-listed candidates will be contacted. Canvassing will lead to automatic disqualification

Manager, Infrastructure ICT

As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establishing and driving Bancassurance as a business line. In addition, the role holder will spearhead the growth of Bancassurance business across the Bank channels through supporting delivery channels, develop operating standards and grow revenues for this line of business.
REPORTING TO: MANAGER – BANCASSURANCE
Key Responsibilities
<ul>
<li>&nbsp;Drive growth in Bancassurance business across and outside the bank channels-New Business and Cross selling</li>
<li>&nbsp;Execution of day to day Insurance operations at Branch level which entails New business development and cross-selling of insurance products, claims administration and documentation</li>
<li>&nbsp;Timely follow-up on renewals to ensure business retentions that would otherwise lead to income leakages.</li>
<li>&nbsp;Develop good working relationships with various Bank departments, working closely with branches, Relationship managers &amp; Credit analysts to generate insurance business and leads through their customers.</li>
<li>&nbsp;Ensure customer inquiries are resolved promptly as per laid down policies and procedures.</li>
<li>&nbsp;Champion Insurance products training at the Branch level to sensitize both Staff and customers on insurance products.</li>
<li>&nbsp;Ensure compliance with all regulatory and internal procedures in regard to bancassurance business.</li>
<li>&nbsp;Ensure all collaterals and assets that have the Bank`s interest are properly and comprehensively insured and the Bank’s interest properly noted.</li>
<li>&nbsp;Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down Credit policies and guidelines</li>
</ul>
Minimum Qualifications, Knowledge Experience&amp; Key Competencies
<ul>
<li>&nbsp;University Degree preferably in a business field from a recognized University.</li>
<li>&nbsp;At least two years working experience in bancassurance/insurance industry in the targeted regions.</li>
<li>&nbsp;Professional qualification in insurance or good progress in ACII or DIP.</li>
<li>&nbsp;Experience in Bancassurance processes and procedures will be an added advantage.</li>
<li>&nbsp;Professional qualification in any Insurance related field will also be an added advantage.</li>
<li>&nbsp;Excellent interpersonal, and negotiation skills with the ability to network and generate new business and cross sells</li>
<li>&nbsp;Excellent business development and Client Relationship Management skills.</li>
<li>&nbsp;Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.</li>
</ul>
If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements and indicate current position, current salary, names and contacts of three referees.
Please send your application on or before 2nd August 2021 on the following address recruitment@abcthebank.com.
Please put the position applied for in the application as the subject of the email.
Only short-listed candidates will be contacted. Canvassing will lead to automatic disqualification.

BANCASSURANCE RELATIONSHIP OFFICER

<h3>Job Summary</h3>
The Incumbent will work as part of the SME Banking Team to provide effective leadership and training to the Credit Analysts staff and manage all aspects of credit needs in Retail &amp; SME Banking in order to deliver acceptable levels of quality of loans and advances and provide high quality services within the agreed service levels.
<h3>Job Description/Requirements</h3>
ABC Bank is a leading commercial bank that has been in existence for the last 38 years. The Bank is seeking to recruit a dynamic, creative, self-driven and highly motivated experienced professional for the below position. Senior Credit Analyst– SME Banking Reporting to the Head of SME Banking, the Incumbent will work as part of the SME Banking Team to provide effective leadership and training to the Credit Analysts staff and manage all aspects of credit needs in Retail &amp; SME Banking in order to deliver acceptable levels of quality of loans and advances and provide high quality services within the agreed service levels. The incumbent will perform the amongst others the below responsibilities; • Ensure that all credit proposals emanating from the Branch network adhere to the laid down procedures, policies, Banking Act, CBK Prudential guidelines. • Make sound recommendations on all the credit line proposals emanating from the Branch network • Oversee the management of Borrower by conducting frequent and regular credit facility reviews. • Oversee the quality of the Branch Customer Borrowing portfolio, ensuring that noted gaps are addressed proactively. • Manage the performance of credit analysts reporting to this role. • Conduct Basic, intermediate and Advanced Training to the credit Analysts and the relationship team. • Ensure that service levels are adhered to in relation to the Agreed TAT levels. • Actions pertaining to performance recognition of credit analysts within the branches as provided for in human resources policies. • Make contributions to product development team, ensuring that the new products add value to the existing products and developing processes and procedures for the same with a bias in credit. • Drawing up of new procedures and policies for the newly introduced products. • Advisers of the credit analysis team on the outcomes in the market that would affect the business. Minimum Qualifications, Knowledge and Experience • University Degree preferably in accounting, finance or business administration from a recognized institution. • Any professional qualification in Banking, Finance or Accounting • More than 5 years banking experience at least 4 must be in Credit • Ability to provide leadership that motivates staff to maximise their productivity and retention. • Knowledge of all lending products and the level of complexity inherent in those products. • Ability to analyse all lending proposition and make sound recommendation/decision that will not adversely affect the Bank in the circumstances. • Knowledge of changes taking place in both micro (banking industry) and macro (global) environment and ability to apply this knowledge to the benefit of the Bank. • Ability to Disseminate information through training and coaching If you believe you meet the above requirements, send your applications to the following address: recruitment@abcthebank.com on or before 22nd June 2021. Please put the position applied for as the subject of the email. • Only short-listed candidates will be contacted. Canvassing will lead to automatic disqualification