African Entrepreneur Collective (AEC)

About the Opportunity
Portfolio Manager will be a trusted partner of Inkomoko Kenya clients with the responsibilities below:
Responsibilities
DUE DILIGENCE AND FACILITY/INVESTMENT PREPARATION (40% time) 
<ul>
<li>Respond to inquiries from prospective borrowers, support them to apply for our investment products, </li>
<li>Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing, </li>
<li>Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associates and Business Associates, etc.</li>
<li>Communicate all materials to the Senior Portfolio Manager/ Regional Portfolio Director and assist in preparing credit reports for Investment Committee meetings,</li>
<li>Take photos of entrepreneurs, have them sign photo waivers, and post their stories on the Kiva platform.</li>
</ul>
PORTFOLIO MANAGEMENT (40% time) 
<ul>
<li>Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers, </li>
<li>Work with Business Development Services team to ensure borrower success, and Visit clients for monitoring, </li>
<li>Track information about borrowers and communicate effectively with key stakeholders about client status, </li>
<li>Actively participate as key staff in the weekly Portfolio Review Meeting, </li>
<li>Maintain a tracking system of borrower payments and contact information, </li>
<li>Interact with government leaders, the court system, refugee’s and host communities’ stakeholders and others for follow up on lack of payments, </li>
<li>Work with the Finance Director/Senior Finance Associate to produce invoices for payments, </li>
<li>Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling, </li>
<li>Other duties as assigned by supervisor. </li>
<li>TEAM AND GROWTH MANAGEMENT (20% time) </li>
<li>Supervising and training Investment Officers staff in all steps of the investment granting cycle including: </li>
<li>Acquisition and screening of potential clients, </li>
<li>Active monitoring of investment repayments and overall performance, </li>
<li>Investment assessment, appraisal and disbursement.</li>
<li>Chairing credit/facility committees under the portfolio manager’s approval rights. </li>
</ul>
Minimum Qualifications
<ul>
<li>University degree in Finance or another related field </li>
<li>Must speak fluent Somali, English and Kiswahili. Knowledge of other local languages will be an added advantage </li>
<li>Experience in Islamic lending and practice is preferred</li>
<li>Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred </li>
<li>Experience in lending, group savings is strongly preferred </li>
<li>Experience in lending products development is a MUST </li>
<li>Experience in managing investment staff </li>
<li>Experience providing business advice to entrepreneurs and dealing with customers/debt </li>
<li>Prior experience in using Investment management system software </li>
<li>Decisive individuals with the ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors to pay off the entire debt </li>
<li>Experience in managing difficult clients and reaching positive outcomes </li>
<li>Very strong attention to details and good follow-through, </li>
<li>Comfort with the civil court system, collateral registration and previous experience in litigation is preferred</li>
<li>Unrelenting perseverance, personal integrity, and critical thinking skills. </li>
<li>5+ years of work experience in the relevant or applicable field </li>
<li>Must be able to legally work in Kenya and familiar with Garissa/Dadaab</li>
</ul>

Portfolio Manager - /Dadaab

There is a need for a dedicated People &amp; Culture (P&amp;C) Manager to contribute to the P&amp;C Strategy, focusing on Business partnering; policy and procedures implementation, employment act compliance, country-specific recruitment, performance management, and P&amp;C operations.  
The P&amp;C Manager will implement practices and activities of the P&amp;C Department in Kenya providing a full spectrum of P&amp;C services and programs linked to short and long-term organizational needs and objectives. 
S/he will work closely with the Regional P&amp;C team to support the achievement of the P&amp;C strategic objectives through the development, implementation, and management of activities. The P&amp;C Manager will serve as a consultant and provide day-to-day guidance to the staff. Reporting to the Director of People &amp; Culture, the P&amp;C Manager can expect this range of responsibilities, among others.
Responsibilities
Strategic Business Partnering (30% time)
<ul>
<li>Works closely with employees to improve work relationships, build morale, and increase productivity and retention</li>
<li>In collaboration with the regional P&amp;C team, support as an Business Partner and/or mentor/train/coach people managers as assigned</li>
<li>Provide technical expertise on human resources processes (including but not limited to Recruitment, Staff onboarding, talent management and development), organizational policies and practices in order to facilitate the attraction and retention of competent staff that embrace a culture of continuous learning and performance within  Inkomoko</li>
<li>Define change management processes to improve business performance</li>
</ul>
Recruitment (25% time)
<ul>
<li>In collaboration with the talent acquisition team, develop the recruitment policies and procedures</li>
<li>Employer branding: Attraction and recruitment of talent and management of all the Kenya specific recruitment processes to meet company objectives</li>
<li>Recruitment: Work closely with the recruiter to post open positions, generate applicants, and screen applicants.</li>
<li>Internal stakeholder management: Conduct recruitment kick off meetings for each opening with the hiring managers to establish the needs, agree on recruitment expectations, process, and participation of various team members in the hiring process.</li>
<li>Interviewing: Set up interviews with candidates and company reviewers, create job matrix, share materials before interviews, compile reviewer feedback, prepare and administer written exams for applicants.</li>
<li>Hiring: Conduct background checks, provide relevant information for finalization of contracts</li>
<li>Communications: Highly professional correspondence to successful and unsuccessful candidates</li>
<li>On-boarding: Coordinate onboarding meetings of all new staff, communicate to various team members to ensure successful onboarding documents and tools are prepared on-time (NSSF/NHIF forms, email, first day’s meetings schedule, etc)</li>
<li>Update the P&amp;C colleagues with information to feed into the Org. wide recruitment tracker with the status of all open positions.</li>
</ul>
Performance Management, People development &amp; Talent Management (25% time)
<ul>
<li>Provides consultation to managers on talent development and performance management.</li>
<li>Ensure planning, monitoring, and performance reviews of employees by training managers to coach and give feedback to employees and resolving employee grievances</li>
<li>Identify training needs, manage and conduct training on topics ranging from P&amp;C policies and procedures to professional and leadership skill development</li>
<li>Follow up on the  Inkomoko Staff Performance Management processes with appropriate alignment with the Regional team in the implementation and follow up on the Performance Management processes to ensure staff performance management cycle is respected and appraisals carried out in a timely and appropriate manner</li>
<li>Manage and track the talent processes, including tracking the identification and management of high-performing talent and poor performers.</li>
<li>Provide appropriate support to employees and managers in addressing unsatisfactory performance-ensure that underperforming employees are identified and specific plans created with the full intention of returning them to acceptable performance</li>
<li>In collaboration with the Director of People &amp; Culture, guide, and train people managers on their roles in the end-to-end performance management processes</li>
<li>Support in following up the training &amp; development programs are being conducted as planned</li>
<li>Coordinate the implementation of the Induction Program</li>
</ul>
Enhance the P&amp;C service delivery/P&amp;C Operations and Administration (20% time)
<ul>
<li>Coordinate all P&amp;C Administration and Operations activities that include but are not limited to staff bio-data management, employee welfare/medical insurance, payroll drafting for submission to the regional team for processing, contract handling, etc)</li>
<li>Keep updated with changes in the employment act and legislation and proactively propose changes to policy and procedures to improve the efficiency of the P&amp;C department </li>
<li>Contribute to the design, review, and implementation of P&amp;C policies, systems, and guidelines to operating within the statutory requirements</li>
<li>Sensitize all staff on the current P&amp;C policies and guidelines and review the systems/processes to identify and address gaps for effective service delivery</li>
<li>Responsible for reporting on P&amp;C operations/demographics, developing and managing the P&amp;C reporting tools to measure the value added of P&amp;C operations to the organization</li>
<li>Maintain and develop good relationships with similar organizations, with ongoing dialogues concerning policies and trends</li>
<li>Effectively review and process P&amp;C operations requests and transactions, such as personal data, pay data, position data changes, and employment contracts information</li>
<li>Supervise and ensure that staff physical files and data records in the P&amp;C Management system (Odoo) are up-to-date and secure (e.g leave management etc.)</li>
<li>Coordinate and organize all P&amp;C events in collaboration with the Administration team</li>
<li>Ensure employees have the necessary tools and facilities to perform their jobs properly</li>
<li>Manage the separation process; this includes paperwork and follow-up P&amp;C actions. Schedule Exit Interviews and gather Exit data.</li>
<li>Work with the regional P&amp;C team to report and arbitrate employee relation issues.</li>
</ul>
Minimum Qualifications
Inkomoko has found that the happiest and most effective colleagues are proactive, resourceful, self-motivated go-getters with a can-do attitude, who support their teammates with sincerity. They are strategic, but also willing to roll up their sleeves. They give and receive feedback freely.
For this role, the successful candidate will have these qualities:
<ul>
<li>Bachelor's Degree in HRM, Management, or any other related field, a Master’s degree will be an added advantage</li>
<li>8 years of HR working experience with exposure to HR Business Partnering; Operational Excellence, reward, employee relations, organizational culture, and change management.</li>
<li>Absolute confidentiality and discretion are required for this position </li>
<li>Ability to manage several activities simultaneously while working under pressure to meet deadlines.</li>
<li>Excellent communicator in English, both spoken and written with excellent presentation skills</li>
<li>Good collaboration skills - approachable, warm, honest, transparent, and able to manage with confidence and the ability to build relationships with colleagues</li>
<li>Proficient in Microsoft Office (Word, Excel, and PowerPoint) and HR Management Systems (e.g.: Odoo)</li>
<li>Experience in working independently on projects</li>
<li>Understanding of the Kenyan employment act</li>
<li> Must be a member of the Kenya Institute of Human Resource Management</li>
</ul>

People & Culture Manager

Responsibilities
RECEPTIONIST DUTIES (70%) 
<ul>
<li>Ensure the office is open and closed on time </li>
<li>Maintain professional front office/receptionist area &amp; answer the office telephone </li>
<li>Greet and welcome guests as soon as they arrive at the office </li>
<li>Direct visitors to the appropriate person and office </li>
<li>Answer, screen and forward incoming phone calls </li>
<li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) </li>
<li>Provide basic and accurate information in-person and via phone/email </li>
<li>Complete administrative tasks while seated at the front desk throughout the day </li>
<li>Ensure security at the front desk.</li>
</ul>
OFFICE ADMINISTRATION (30% time) 
<ul>
<li>Office supply management - ensure office has all supplies needed for successful operations </li>
<li>Stock control and monitoring for all chemicals and materials used </li>
<li>Communicate to the management in case of any repairs or maintenance required. </li>
<li>Reserve and prepare rooms for meetings – must be on-time before meeting start, including  tech </li>
<li>Clerical duties, including filing, photocopying, scanning </li>
<li>Supervise the Support staff and ensure good hygiene in the office</li>
<li>Other duties as assigned</li>
</ul>
Minimum Qualifications
Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to details.
Minimum qualifications include:
<ul>
<li>Ability to meet deadlines and work independently with the highest personal integrity</li>
<li> Basic computer skills with MS Excel and Word</li>
<li>High level of customer service, with experience in customer care roles</li>
<li>Previous professional work experience</li>
<li>Holder of a Bachelor degree or related Advanced Diploma</li>
<li>Good Communicator in English, Nga’ Turkana and Swahili</li>
<li>Must be residing in Turkana</li>
</ul>

Receptionist - Kakuma

EXPRESSION OF INTEREST(EOI) FEBRUARY 2023-READVERTISEMENT
<ol><li>
The Africa Enterprise Challenge Fund
</li>
</ol>The AECF is a leading African-owned and led development Organization that supports innovative enterprises in the agribusiness and renewable energy sectors with the aim of reducing rural poverty, promoting resilient communities, and creating jobs. AECF has raised over to provide catalytic funding and technical advisory support to enterprises that struggle to meet traditional risk-return standards for commercial investors. In just over a decade, we have supported over 375 businesses in 26 countries in Sub-Saharan Africa, impacted more than 30 million lives, created over 27,000 direct jobs, and leveraged US $771 million in matching funds.
We surface and commercialize new ideas, business models and technologies designed to increase agricultural productivity, improve farmer incomes, expand clean energy access, reduce greenhouse gas emissions, and improve resilience to the effects of climate change while also addressing the crosscutting themes of women, youth, and fragility. AECF is committed to working in frontier markets, fragile contexts, and high-risk economies where few mainstream financing institutions dare to go. In 2021, the AECF launched a refreshed strategy with the objective to build resilience and sustainable incomes for rural and marginalized communities in Africa.
<ol><li>
AECF Programs
</li>
</ol>AECF provides matching grant financing and technical assistance (TA) to innovative renewable energy businesses/business ideas across Sub-Saharan Africa (SSA). The programs use a competition-based challenge fund model to select innovative or early-stage companies. It also includes tools for lower-risk scale enterprises through a results-based payment facility as well as very early-stage investments through an innovation fund. TA is provided for both business enhancement and investment fundraising. The REACT SSA has invested in eight improved cook stoves (ICS) companies in six countries (Kenya, Burkina Faso, Mozambique, Ethiopia, Mali, and Liberia). We are seeking a product design and operations/production specialist to provide advisory support to investees in the clean cookstoves sub-sector.
<ol><li>
About the Assignment
<ol><li>Objectives of the Assignment</li>
</ol></li>
</ol>Smoke from open cooking fires and polluting cookstoves is estimated to cause millions of premature deaths and lead to a variety of illnesses. According to the World Health Organization (WHO) Household air pollution is responsible for an estimated 3.2 million deaths per year.
Efficient and clean cookstoves have proven to reduce harmful emissions and reduce the amount of fuel used by households and cost. The overall objective of the assignment is to provide technical advisory support to three investee companies (two in Kenya, and one in Mozambique) to boost productivity and the quality of the stoves they are manufacturing. These companies are transitioning from artisanal to large-scale production. There is a huge potential to achieve efficiency gains and enhance quality and productivity in existing ICS manufacturing processes. The consultant will support investees in generating a stove production blueprint, product design and standard improvement and enhancing efficiency in the cookstove production. The production process will be enhanced to reduce throughput time, improve workmanship, and maintain a consistent level of production quality and possibly move to high Tier. Other elements will be an improvement of factory organization and work safety. The assignment will involve the application of lean and mass manufacturing principles to evaluate alternative designs and materials in relation to minimizing costs while meeting end-user requirements.
<ol><li>
<ol><li>Specific duties and responsibilities (the “Services”) of the consultant</li>
</ol></li>
</ol>The consultant will be expected to deliver on the following general scope of the assignment, which will be refined further depending on the needs assessment for each of the three companies.
<ol><li>Conduct a needs assessment to identify gaps in the stove design and production process</li>
<li>Provide technical support in the improvement of design and material selection</li>
</ol>This is an integral part of cost reduction that assesses product purpose, the operating conditions and the process of manufacturing. The objective will be to ensure the longevity of the product and the safety of the user while minimizing raw material and processing costs. This will include an assessment of the use of pre-manufactured components e.g., steel/wooden, cast-iron pot stands/grates to determine effective ways to save costs on material processing for the intricate components without compromising the quality.
<ol><li>Provide technical support in design for manufacturing and assembly</li>
</ol>The aim of this task is to support the companies simplify the design as much as possible. The design will be providing support in the determination of materials required and processing time per part to be able to reduce number (quantity) of parts, complexity and size to lower material costs.
<ol><li>Production process design</li>
</ol>With the completion of the design above, the consultant will undertake a cost-benefit analysis of a centralized and decentralized production method that would be most suited for the specific company.
<ol><li>Process optimization</li>
</ol>Using the Critical Path Model, identify the critical workflow path for optimizing speed and efficiency while doing a process failure analysis. Also, establish an efficient supply chain management system.
<ol><li>Verification and Validation</li>
</ol>The consultant will validate the design and process recommendation during the technical support process
<ol><li>Training</li>
</ol>Develop appropriate training material and train the teams in the company’s production unit.
<ol><li>Advise and recommend possible suppliers of recommended t raw materials can be sourced.</li>
<li>Prepare and submit to AECF a report presenting insights from this assignment</li>
<li>
<ol><li>Specific deliverables</li>
</ol></li>
</ol>For each of the three companies, the deliverables/outputs for this assignment are outlined below:
<ul><li>The stove design and production process assessment report for each company</li>
<li>Manufacturing blueprints containing detailed engineering drawings specifying all required design tolerances and material selections and the design failure mode and effects analysis documentation which identifies all potential design failure modes and mitigation measures</li>
<li>Production process design based on the suitable production method, for centralized or decentralized</li>
<li>Assembly blueprint consisting of Process Control Plans, Process Flow Charts, and Standard Work Instructions. This should include documentation on process failure mode and effects analysis.</li>
<li>Materials / new design improved cook stoves quality testing certificate.</li>
<li>Training kit covering correct use of equipment, workshop/factory safety and organization, social standards of work and environmental management among others identified during the assessment.</li>
<li>An insights report from this assignment, to inform AECF’s future investments and support to the sector.</li>
</ul><ol><li>
Requirements
</li>
</ol><ul><li>Relevant manufacturing/engineering degree. (Industrial, process, Mechanical or Production Engineering or related field)</li>
<li>More than five years of experience in an operations environment. Experience gained in SME manufacturing companies within the stove industry is a significant advantage.</li>
<li>Professional accreditation with an industry-related body would be advantageous</li>
<li>Experience with CAD software.</li>
<li>Ability to design processes and layouts</li>
<li>Experience in lean manufacturing, Failure Mode Effects Analysis, continuous improvement and problem-solving process improvement and error-proofing techniques</li>
<li>Understanding of design and production costs to include waste, downtime, scrap and re-work</li>
</ul><ol><li>
Duration of the assignment
</li>
</ol>The assignment will take 50 days and is expected to commence in March2023 and end in May 2023.
<ol><li>
Proposal submission
</li>
</ol>Qualified consultants/consulting firms are invited to submit An Expression of interest that includes the following:
<ol><li>Qualification and experience of the consultant/team</li>
<li>Approach and methodology to undertake this assignment underpinned by a demonstration of value for money.</li>
<li>Previous experience in similar assignment(s)</li>
</ol>NB: More information will be provided to the shortlisted candidates that will allow a better understanding of the requirement and preparation of a more detailed proposal.
<ol><li>
Reporting
</li>
</ol>The consultant will report to the Enterprise Development Lead. They will work closely with the Senior Technical Advisors in the AECF Advisory Studio.
<ol><li>
Evaluation Criteria
</li>
</ol>An evaluation committee will be formed by the AECF and may include employees of the businesses to be supported. All members will be bound by the same standards of confidentiality. The consultant should ensure that they fully respond to all criteria to be comprehensively evaluated.
The AECF may request and receive clarification from any consultant when evaluating a proposal. The evaluation committee may invite some or all the consultants to appear before the committee to clarify their proposals. In such event, the evaluation committee may consider such clarifications in evaluating proposals.
In deciding the final selection of qualified bidder, the technical quality of the proposal will be given a weighting of 80% based on the evaluation criteria.
The mandatory and desirable criteria against which proposals will be evaluated are identified in the table below.
Key Areas for Evaluation/ Assessment
Weighted Award
(A)Expression of Interest
80
i)An understanding of the consultancy requirements
10
ii) Methodology and work-plan that will deliver the best value on the assignment:
20
iii)Relevant services undertaken by the bidder in past engagements:
20
iv)Detailed reference list- indicating the scope and magnitude of similar assignments and at least 2 Letters of reference signed from past customers or associates to the consultant
10
v) Qualification and experience of the consultant/team and evidence of relevant certifications
20
<ol><li>
Tax
</li>
</ol>The AECF is obliged by the Kenyan tax authorities to withhold taxes on service contract fees as well as ensure that VAT, is charged where applicable. Applicants are advised to ensure that they have a clear understanding of their tax position with regards to provisions of Kenya tax legislation when developing their proposals.
<ol><li>
Disclaimer
</li>
</ol>AECF reserves the right to determine the structure of the process, the number of short-listed participants, the right to withdraw from the proposal process, the right to change this timetable at any time without notice and reserves the right to withdraw this tender at any time, without prior notice and without liability to compensate and/or reimburse any party.

 
 <h2 class="rw-how-to-apply__title">How to apply</h2>
 <ol><li>
Application details
</li>
</ol>To be considered, your proposal reference “EOI CONSULTANCY TO ENHANCE PRODUCTION EFFICIENCY FOR COOK STOVE MANUFACTURING COMPANIES IN ANGLOPHONE” must be addressed to aecfprocurement@aecfafrica.org by 1700Hrs (EAT), 9th March 2023. For any clarifications, please write to procurement at aecfprocurement@aecfafrica.org.
For more information please visit our website as per the link below
https://www.aecfafrica.org/careers/expression-of-interest-eoi-consultancy-to-enhance-production-efficiency-for-cookstove-manufacturing-companies-in-kenya-and-mozambique-february-2023-re-advertisement/

EXPRESSION OF INTEREST(EOI) FOR CONSULTANCY TO ENHANCE PRODUCTION EFFICIENCY FOR COOKSTOVE MANUFACTURING COMPANIES IN KENYA AND MOZAMBIQUE

Responsibilities
Business Development Support &amp; Client Relationship Management (60% of time)
<ul>
<li>Recruit idea-stage and existing micro and small businesses for the Inkomoko program</li>
<li>Intake process of program entrepreneurs and conducting monthly site visits to assess business need and opportunities</li>
<li>Support in conducting due diligence –basic knowledge in access to finance of micro &amp; small businesses</li>
<li>Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.</li>
<li>Ongoing site visits to provide real-time coaching to existing business challenges and opportunities </li>
<li>Connect clients to other Inkomoko services, including access to finance, advocacy and market linkages.</li>
<li>Keep up-to-date the clients’ business information in an accurate manner using the applicable project management tools.</li>
<li>Assist the training team to organize activities such focus group activities, refresher trainings, one on one consulting.</li>
</ul>
Location activities coordination and administration (30% time)
<ul>
<li>Develop a good relationship with all partners and local authorities in and near their work location</li>
<li>Represent Inkomoko in all relevant location events and other partner stakeholder activities as guided</li>
<li>Assist other Inkomoko staff with all location mobilizations &amp; sensitizations</li>
<li>Assist the M&amp;E team with surveys and data collection </li>
<li>Support and coordinate with the MEL, training and admin teams on location activities</li>
<li>Assist the Inkomoko Investment team to follow up with clients’ loan repayments</li>
</ul>
Communication &amp; reporting (10%)
<ul>
<li>Provide weekly and monthly reports on time</li>
<li>Communicate program details to host &amp; refugee clients, as requested by Inkomoko</li>
<li>Communicate about any gaps/challenge faced by clients within the program </li>
<li>Perform any other duties as assigned.</li>
</ul>
Minimum Qualifications
We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, resilience and imagination. Understanding of work setting, specifically in the position's location. An understanding of other areas in Kakuma refugee camps will be an added advantage.
The ideal candidate will fulfil the following requirements:
<ul>
<li>Must have minimum, a Diploma or currently pursuing a course in Business Administration, Entrepreneurship or any other relevant field.</li>
<li>1+ years of work experience in business development services or applicable field</li>
<li>Digital literacy (basic IT skills for Microsoft office, Excel, PPT)</li>
<li>Relationship skills (coaching, listening, empathy, trust)</li>
<li>Show personal drive, initiative and learning agility </li>
<li>Excellent communicator in Swahili, English &amp; a local language spoken in the respective location: Turkana language for Kalobeyei &amp; Kakuma town, Nuer language for Kakuma four and Dinka/Arabic for Kakuma one. </li>
<li>Basic financial management skills, is desirable.</li>
</ul>

Business Associates - Kakuma

About the Opportunity
This is a new position for Inkomoko, with a great opportunity to leverage technology to improve how we do business. As a member of the IT team, the successful candidate will work closely with the finance and investment teams to help the organization improve the digital experience across  financial operations, management of Inkomoko loan fund, and services to clients.  
Responsibilities
Software Development and Customization (65% time)
<ul>
<li>Development or configuration/customization of technology solutions in the areas of internal operational fintech, investment fintech, and client-focused digital solutions</li>
<li>Work with IT Project Manager to implement project plans, meet timelines, and budget constraints, and report on the progress of technology development </li>
<li>Upgrades, troubleshooting, testing, and bug fixes </li>
<li>Proactively communicate milestones for development, and identify potential development issues in advance, creating backup plans </li>
<li>API integrations with third-party software into Inkomoko’s various ERP, CRM, and Core Banking systems</li>
<li>Coordinate with the QA Analyst for ensuring usability and value to users</li>
<li>Use Asana and Jira to record project status and documentation</li>
<li>Proactively and effectively communicate to project sponsors</li>
</ul>
App Development (15% time)
<ul>
<li>Develop client-facing apps, or add new features for Inkomoko mobile apps  – particularly for users with low-tech literacy, including for usage in refugee camps or in rural settings with low connectivity. </li>
<li>Develop apps for Inkomoko staff to increase their productivity, efficiency, communication, and ability to work remotely</li>
</ul>
Technology Supports (20% time)
<ul>
<li>Support and backup other IT colleagues as needed and other duties as assigned</li>
<li>Proactively identify development needs and raise those for plans for approval and implementation</li>
<li>Troubleshoot for all users, particularly for high-value users like the Finance team, CEO/COO, and Managing Directors.</li>
<li>Coordinate with other development and IT colleagues for prioritization along the IT Roadmap</li>
</ul>
Minimum Qualifications
<ul>
<li>At least 6 years of software or app development/coding in the digital financial sector</li>
<li>Previous experience developing for low-digital literacy clients </li>
<li>Hands-on experience in our stack: Python, XML, Javascript, Postgresql</li>
<li>Experience with all phases of the development lifecycle </li>
<li>Previous experience running sprints/Agile development approaches</li>
<li>Previous experience with our software platforms preferred (Odoo, Mifos, Bamboo) and customizations to meet user needs</li>
<li>Fluent in written and spoken English, plus at least one other East African language</li>
</ul>

Fintech Developer

About the Opportunity
This is a new position for Inkomoko, as we are doubling our 7-person IT team in the coming months as we scale into new geographies.  As a member of the IT team, the successful candidate will work closely with the users to ensure that any products that the IT team are easy to use, on-brand, and create a great user experience. 
Responsibilities
Design and Functionality for Users (80% time)
<ul>
<li>Identify gaps and challenges in UI/UX and propose improvements for change, working through the development process with end users</li>
<li>Gather and evaluate user requirements in collaboration with product managers and developers</li>
<li>Illustrate design ideas using storyboards, process flows, and sitemaps</li>
<li>Design graphic user interfaces elements, like menus, tabs, and widgets</li>
<li>Build page navigation buttons, search/input fields</li>
<li>Develop UI mockups and prototypes that clearly illustrate how sites/apps function and look, present to stakeholders for feedback, and iterate as needed based on feedback and functionality.</li>
<li>As we expand into new geographies, conduct user research and product testing with new market segments </li>
<li>Proactively and effectively communicate to project sponsors</li>
<li>Work closely with developers to implement the approved designs and approaches</li>
<li>Identify and troubleshoot UX problems (e.g. responsiveness)</li>
<li>Coordinate with the QA Analyst for generating insights on any usability issues</li>
<li>Adhere to Inkomoko style standards on fonts, colors, and images</li>
<li>Use Asana and Jira to record project status and documentation</li>
</ul>
Other User Experience Supports (20% time)
<ul>
<li>Serve as the in-house expert in user experience, including supporting other staff to work HCD processes to create better user experiences (even non-tech ones)</li>
<li>Coordinate with other colleagues for project prioritization along the IT Roadmap</li>
<li>Support and backup other IT colleagues as needed and other duties as assigned</li>
<li>Proactively identify development needs and raise those for plans for approval and implementation</li>
<li>Troubleshoot for all users, particularly for high-value users like directors</li>
</ul>
Minimum Qualifications
<ul>
<li>At least 3 years experience with creating user experiences in digital interfaces</li>
<li>Previous experience working with low-digital literacy clients in rural areas in East Africa</li>
<li>Coding experience preferred in our stack: Python, XML, Javascript, Postgresql</li>
<li>Great communication skills with a variety of people </li>
<li>A champion of HCD with lots of empathy</li>
<li>Commitment to fixing the problem, not promoting one solution</li>
<li>Graphic design skills and experience building wireframes and storyboards</li>
<li>Fluent in written and spoken English, plus at least one other East African language</li>
</ul>

UI/UX Designer

About the Opportunity
The Fintech Project Manager will be a new position for Inkomoko as we scale our lending and financial inclusion products across East Africa, and seek new internal finance systems digitization.  
Current projects in the IT Roadmap include automating payroll, digital cash management,, accounting software upgrade, mobile loan app development, building AI modules for automated due diligence on lending, migration to a Core Banking Solution, establishing a digital payment gateway, and API integrations with our banking/telecom/investment partners.  
Responsibilities
The IT Project Manager will be technical enough to manage a range of IT projects, but as a project manager won’t do the development themselves.  Specifically, the role will include:
User Requirements and Project Inception
<ul>
<li>Detect gaps that can be closed by fintech projects, develop user requirements and collaborate with co-workers, and identify solutions that are fit for the user and purpose</li>
<li>Leverage newer technologies (machine learning, AI, etc) to be forward-looking in our approaches to solving challenges</li>
<li>Direct and manage technology project development from inception to end rollout.</li>
<li>Define project scope, goals, success criteria, and deliverables </li>
<li>Draft and complete detailed Business Requirements and Statement of Work (SOW) with the project sponsors</li>
<li>Develop a full-scale project plan, including budgets, timelines, milestones, and allocating human resources (select and manage vendors and on-staff developers) to implement projects using Agile methodologies</li>
<li>Work with other team members to prioritize projects in the IT Roadmap</li>
<li>Develop/modify and implement processes and systems to add value to Inkomoko’s lending strategy as we enter new geographies, and work with the investment team to configure new investment products </li>
<li>Continual improvement of client-facing services through maintaining knowledge of tech solutions and proposing options that are appropriate for rural, low-bandwidth clients</li>
</ul>
Project Management
<ul>
<li>Once a project is approved, track project milestones and deliverables, and develop/deliver </li>
<li>Delegate tasks and responsibilities to appropriate staff and consultants</li>
<li>Coordinate with the IT Project Manager, Developers, and UI/UX team for design and coding</li>
<li>Ongoing troubleshooting problem areas, raising challenges </li>
<li>Manage sprints and serve as scrum master for approved projects</li>
<li>Coordinate with the QA Analyst for ensuring usability and value to users</li>
<li>Use Asana and Jira to document and record project status</li>
<li>Proactively and effectively communicate to project sponsors</li>
<li>Establish roll-out and adoption plans, including developing training materials, user guides</li>
<li>Conduct project post mortems and create a recommendations report </li>
</ul>
Minimum Qualifications
The position requires a broad technical background in project/program management and in building and managing multiple complex projects and customer relationships. 
<ul>
<li>5 years of fintech project management in Africa, with bachelor’s degree preferred </li>
<li>Scrumaster experience - has run complicated tech projects, on-time and within budget from start to finish, ability to work independently with minimal supervision. </li>
<li>Coding language preferred, but not required.  Must have a working understanding of languages in our stack: Python, XML, Javascript, Postgresql</li>
<li>Experience with Human-Centered Design and UI/UX </li>
<li>Experience managing multiple simultaneous projects (5-10 projects at a time)</li>
<li>Exceptional oral and written communication in English, plus one East African language</li>
<li>Familiarity with CRM/ERP systems is required, and Odoo and Mifos are highly desirable.</li>
<li>Experience managing vendor service level agreements and securing vendor deliverables.</li>
</ul>

Fintech Project Manager

About the Opportunity
The Data Engineer is a new position for Inkomoko as we double the Monitoring, Evaluation, and Learning team in 2023. The Data Engineer will work alongside the Data Scientist and Data Analyst, all reporting to the head of Business Intelligence, the Business Analytics Manager. 
The successful candidate will be responsible for designing, developing, and maintaining data pipelines and databases. They will also be responsible for cleaning and QA of data, developing ETL processes, and optimizing data storage solutions.
The Data Engineer will work closely with the organization’s stakeholders to ensure that the data collected is accurate, secure, and accessible. They will also be responsible for developing and implementing strategies to improve the organization’s data quality.
Responsibilities
Specific responsibilities include: 
<ul>
<li>Analyze data and develop insights from a range of data sets across the company</li>
<li>Work with the Data Engineering staff to ensure that data is clean, well structured, secure, and accessible</li>
<li>Create and Manage company dashboards</li>
<li>Create visualizations, presentations, and reports to communicate findings to internal and external stakeholders</li>
<li>Run inferential statistical analyses on various data sets to identify trends &amp; relationships</li>
<li>Develop strategies to improve the organization’s data quality </li>
<li>Monitor performance of databases and raise/ deal with any issues that arise</li>
<li>Provide technical support to stakeholders</li>
</ul>
Minimum Qualifications
The candidate should be at an advanced level within the M&amp;E domain and bring years of relevant experience to the role.  The ideal candidate will fulfill the following requirements:
<ul>
<li>Previous experience in data management in a complex and fast-scaling environment in East Africa</li>
<li>At least 3 years work experience in data management</li>
<li>Experience in SQL to model data and optimise queries</li>
<li>Ability to work with APIs</li>
<li>Experience with ETLs and basic python scripting</li>
<li>Bachelors’ degree in Statistics, Math, Engineering, Computer science or other relevant field</li>
</ul>

Data Engineer

About the Opportunity
The Data Analyst is a new position for Inkomoko as we double the Monitoring, Evaluation, and Learning team in 2023.  The successful candidate will be responsible for analyzing data and developing insights to support the organization’s decision-making processes. They will also be responsible for creating visualizations and reports to communicate findings to stakeholders.
The Data Analyst will work closely with the organization’s stakeholders to ensure that the data collected is accurate and up-to-date. They will also be responsible for developing and implementing strategies to improve the organization’s data quality.
Responsibilities
Specific responsibilities include: 
<ul>
<li>Analyze data and develop insights from a range of data sets across the company</li>
<li>Work with the Data Engineering staff to ensure that data is clean, well structured, secure, and accessible</li>
<li>Create and Manage company dashboards</li>
<li>Create visualizations, presentations, and reports to communicate findings to internal and external stakeholders</li>
<li>Run inferential statistical analyses on various data sets to identify trends &amp; relationships</li>
<li>Develop strategies to improve the organization’s data quality </li>
<li>Monitor performance of databases and raise/ deal with any issues that arise</li>
<li>Provide technical support to stakeholders</li>
</ul>
Minimum Qualifications
The candidate should be at an advanced level within the M&amp;E domain and bring years of relevant experience to the role.  The ideal candidate will fulfill the following requirements:
<ul>
<li>Previous experience in data management in a complex and fast-scaling environment in East Africa</li>
<li>At least 5 years work experience in MEL or related data fields</li>
<li>Experience with data analysis tools stata, R, SQL</li>
<li>Experience in data visualization software such as PowerBi, Tableau, Mode ….</li>
<li>Bachelors’ degree in Statistics, Mathematics, or other relevant field</li>
<li>Communications and presentation skills for a wide variety of audiences</li>
</ul>