KCB Bank

<h2>Job Description</h2>KEY RESPONSIBILITIES: <ul><li>Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio. (Physical and Virtual)</li><li>Drive card utilization to deliver value to the bank through card usage.</li><li>Direct, coordinate and manage Card Sales activities for the card sales team.</li><li>Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL.</li><li>Identification of new Card business opportunities and maintaining the relationships through cross-selling of bank products to diversify the revenue base to maximize financial returns,</li><li>Build and maintain customer relationships in order to achieve excellent customer service and Customer loyalty through the introduction of customer-friendly products and solutions</li><li>Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing the performance.</li><li>Actively provide leadership during product campaigns, through presentations and sales promotions like the introduction of the new application forms.</li><li>Analyze market intelligence received from the sales teams and generate recommendations for product development/modifications.</li><li>Provide training and coaching to the Sales Team, branch staff and retain a high-performing sales team.</li></ul>KEY REQUIREMENTS<ul><li>Business Related Degree</li><li>2 years of experience in Card Issuing</li><li>3 years of experience in Sales</li><li>1 year of experience in Relationship Management</li></ul>

Sales Manager Mass and Middle core Retail, Card Issuing

<h2>Job Description</h2>MAIN DUTIES AND RESPONSIBILITIES<ul><li>To develop and lead the implementation of the FMCG Sector strategy in line with overall Corporate Banking Strategy</li><li>Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.</li><li>Oversee the execution of client deals in line with the developed strategic client plans.</li><li>Ensure strong cross-selling and development of ecosystem banking of existing and new products to existing and new clients.</li><li>Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook). Ensure overall client profitability.</li><li>To conduct ongoing review of client base for potential high-risk clients.</li><li>Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.</li><li>Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.</li><li>Spearhead the implementation of client strategic plans.</li><li>Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.</li><li>Maintain the quality of assigned portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.</li><li>Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.</li><li>Responsible for the recruitment, development and retention of relevant skills and resources in order to meet the business needs.</li><li>Responsible for performance management of relationship management team – Monitor and Manage the performance and development of staff within relationship management team. This includes regular one-on-one feedback sessions, coaching, conducting mid-year and final performance appraisals, as well as moderation.</li></ul>JOB REQUIREMENTS<ul><li>University Degree from a recognized institution.</li><li>Master’s degree in finance or Business-Related Field will be an added advantage</li><li>8 years’ experience (in well-established organization) in Banking/Financial institutions with at least 6 years in senior management positions relevant to the FMCG sub-sectors in Corporate Banking.</li><li>Track record of attaining targets of business growth and profitability in the financial services and banking sector.</li><li>Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.</li><li>Demonstrable cross-cultural, people and relationship management skills, team motivation and leadership competence.</li><li>Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.</li><li>Effective communication and interpersonal skills.</li></ul>

Head, Fast Moving Consumer Goods (FMCG)

<h2>Job Description</h2><ul><li>KEY RESPONSIBILITIES</li><li>Support the implementation and scaling of the Group’s climate and green finance strategy by embedding climate-related considerations into business and credit processes across all subsidiaries.</li><li>Coordinate the identification, screening, classification, and validation of climate-aligned and green transactions to ensure alignment with the Group’s Green Framework and applicable taxonomies.</li><li>Serve as the central liaison between the Group Sustainability team and country subsidiaries, facilitating communication, alignment, and follow-up on sustainability initiatives.</li><li>Coordinate the implementation and consistent application of Group sustainability frameworks, including the Environmental and Social Management System (ESMS), Green Lending Framework, and climate risk guidelines across all subsidiaries.</li><li>Provide technical guidance to Relationship Managers, Credit, Risk, and Business teams across the Group on structuring climate finance transactions and applying green eligibility criteria.</li><li>Work closely with the Credit and Risk functions to integrate climate and environmental considerations into credit appraisal, underwriting, and portfolio monitoring processes within subsidiaries.</li><li>Design and deliver training and capacity-building initiatives to strengthen understanding of climate finance, green lending, and sustainability frameworks and initiatives across subsidiaries.</li><li>Coordinate the collection and consolidation of climate finance and other sustainability initiatives data from subsidiaries to support internal monitoring, management updates, and sustainability reporting.</li><li>Support engagement with regulators, development finance institutions, and industry bodies on matters related to climate finance and green lending, ensuring alignment with emerging regulatory and market expectations.</li><li>Monitor regional and global developments in climate finance, sustainable taxonomies, and regulatory requirements, providing recommendations to enhance the Group’s frameworks and practices.</li></ul>MINIMUM POSITION REQUIREMENTS:The preferred candidate will meet the following minimum criteria:<ul><li>A Bachelor's degree from a recognized university.</li><li>Professional qualifications in either: Sustainable Finance, Environmental and Social Impact Assessment (ESIA), Environmental &amp; Social Risk Management (ESRM) or training in Green/Climate taxonomies.</li><li>At least three (3) years' relevant work experience in sustainability, including specific experience in the following:</li><li>climate finance, green lending, and green finance frameworks.</li><li>Environmental and Social Management Systems (ESMS) and IFC Performance Standards.</li><li>Screening and classifying green or climate-aligned transactions using internal frameworks and applicable taxonomies.</li><li>Stakeholder management. (Engagement with regulators, industry bodies, or development partners on technical E&amp;S or climate risk matters.)</li><li>Designing and delivering internal training or capacity-building on sustainability initiatives.</li><li>Data analysis, reporting, preparing and delivering presentations</li><li>Experience in green financing and the application of Go-to Market (GTM) strategies will be an added advantage</li></ul>

Manager, Sustainability Programs & Subsidiary Liaison

<h2>Job Description</h2>The PersonFor the above position, the successful applicant should have the following:Bachelor's degree in IT or related sciences.Professional qualification/certification in project management is an added advantageProfessional qualification/certification in MCSE, CompTIA A+.2 years’ work experience in the same or related role, with at least: -2 years’ experience/Knowledge of end user hardware and related peripherals.1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)2 years’ experience or knowledge in Operating systems (windows, Unix)1-year experience in Network Services and protocols1-year experience in Internetworking Technology.1-year experience in Active Directory Domain Services1-year experience in Messaging and Collaboration is desired.1-year experience in Database management systems is desired.

Hardware Support Specialist

KEY RESPONSIBILITIES<ul><li>Support the execution of sponsorship and brand activation programmes aligned with the KCB Brand Strategy including KCB’s Motorsports, Golf, and Athletics.</li><li>Develop creative activation concepts and integrated campaign plans that bring sports sponsorships platforms to life across experiential and customer engagement channels.</li><li>Design relevant and memorable customer experiences, including fan engagement, product showcases, market activations and other experiential initiatives.</li><li>Partner with business, product, sales and customer teams to commercialise sponsorships and activations.</li><li>Collaborate with media, public relations, digital, content and creative teams to amplify sponsorship properties and activations</li><li>Monitor and evaluate sponsorship and activation performance using agreed brand, customer, commercial, media and engagement indicators, and translate results into actionable insights and recommendations.</li><li>Manage approved budgets and essential programme governance requirements, including expenditure tracking, supplier coordination, approvals and the necessary Procurement and Finance processes.</li><li>Identify relevant market opportunities, strategic partnerships and engagement platforms that can strengthen KCB’s brand visibility, relevance and customer connection.</li><li>Prepare comprehensive post-activation reports, including performance results, customer feedback, commercial outcomes, key insights and recommendations for future improvement.</li><li>Maintain accurate administrative records, including contracts, approvals, purchase orders, invoices, activation schedules and performance reports.</li></ul>MINIMUM POSITION QUALIFICATION REQUIREMENTS<ol><li>Experience</li></ol>Total Minimum No of Years’ Experience Required3DetailMin No of YearsNeed Type5Marketing, Brand Management or Communications3RQSponsorships, Event Management and Brand Activations3RQBudget Tracking and Reconciliation2ESReporting and Stakeholder Engagement2ESb. Academic &amp; ProfessionalParticularsDetailSpecific Field or QualificationNeed Type4EducationBachelor’s degreeAny relevant degree.RQProfessional QualificationsCIMAA

Assistant Brand Manager, Brand Sponsorships & Activations

<h2>Main Duties &amp; Responsibilities</h2>Strategy implementation:• Implement sector strategy in line with the overall Sector Strategy.Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholdersSales and business growth:• Execute client deals in line with developed strategic client plans.• Execute sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).• Ensure strong cross- selling of existing and new products to existing and new clients.• Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.• Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy and financial targets.• Drive the growth of non-financial performance such as new customer acquisition, Net Promoter Score, updated customer information, accurate segmentation of customers in the portfolio.Relationship Management:• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.• Relationship Management of Key Sector Customers and Stakeholders.• Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.Account monitoring• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activitiesRisk Management• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.• Manage and maintain robust monitoring, controls, business continuity, governance and risk management environment• Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and taking remedial actions in line with policy.• Ensure compliance to the Bank’s policies, procedures and regulatory requirements.Key Performance Indicators: • Revenue Growth• Fees and Commissions• Partnerships/Agreements• NFIs• New Business• % Achievement of revenue budget• % Achievement of Return on Equity• Client retention rate• Renewal rate• Improved client experience (NPS and CES)• Effective risk management• NPL• PAR• Quality internal and external relationships (e.g., with customers, internal and external stakeholders)Academic &amp; Professional QualificationEssential: • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.Desirable• Professional qualifications (CPA, ACCA, AKIB)• Master’s degree in a relevant field from a recognized institution is an added advantage.• Post graduate and or Banking qualifications will be an added advantage• Professional qualification in sales / marketing Work Experience &amp; SkillsEssential: • Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.• Credit and Financial Analysis• Client Portfolio Management• Knowledge of Trade and Transaction Banking products• Digital Savvy and Computer literacy• Entrepreneurial and Commercial thinking• Excellent research, analytical, and problem-solving skills.• Integrity &amp; courage to challenge actions within various business units and the status quo.• Strong persuasion, management and communication skills•Strong organizational skills•Excellent stakeholder management skills•Creative approach, with the ability to anticipate challenges and develop innovative solutions;Desirable:• Prior experience of dealing with customers• High degree of interpersonal skills when dealing with a range of people and situations.• Good computer skills• Negotiation and Influencing skills• Planning and personal organization

Senior Relationship Manager-Energy

KEY RESPONSIBILITIES: <ol><li>Share market ecosystem trends, and competitive analysis data with the strategy office and Business units, aggregating this intelligence into a unified database for business consumption.</li><li>Developing and executing a sector-specific strategy – Identifying opportunities for financial solutions that align with education sector ecosystem needs.</li><li>Develop Sector specific CVPs – they will be responsible for developing the learning institutions CVP for adoption by Corporate and Retail divisions.</li><li>Enhancing relationships with key stakeholders – Engaging with government agencies, Universities, Association of Public and Private schools and regulatory bodies to deepen KCB’s market position.</li><li>Driving revenue growth – Increasing learning institution sector lending, deposits, and transaction volumes through tailored financial products.</li><li>Strengthening risk management – Implementing credit structures that mitigate risks, such by trade credit insurance, and learning institution guarantees.</li><li>Supporting innovation – Collaborating with internal teams to develop digital and financing solutions that enhance service delivery within the learning institution ecosystem such as ERPs, LNK, Lipa KARO, embedded finance, payment gateways etc</li><li>Tailored Financial Solutions: lead and collaborate with product and IT teams to develop innovative, technology-driven financial solutions tailored to specific and unique needs of different ecosystem participants, with a focus on value-based pricing and rapid adoption</li><li>Coordinate with various business units for a unified sales approach within the education sector ecosystem.</li><li>Create and implement onboarding programs for seamless integration into the value chain ecosystem.</li><li>Lead sector and sub-segment ecosystem business planning and align strategies with Digital Financial Services (DFS) and Relationship Managers across Corporate Banking, Retail Banking, Mortgage, Treasury and other product houses.</li><li>Coordinate product efforts across business units to offer bundled services within specific ecosystems beyond traditional banking.</li><li>Identify and explore new business opportunities within ecosystems and value chains, working with relationship managers to prospect for new clients and foster relationships with key stakeholders across various industries.</li><li>Work with business functions to design tailored financial solutions for different ecosystem participants including development of value-based pricing mechanisms, focusing on creating innovative solutions with quick adoption of technology-driven solutions and catalyzing utilization of these solutions</li><li>Coordinate with strategy division to define value chain KPIs and performance targets and develop revenue sharing or shadow P&amp;L mechanism aligning with business units.</li><li>Coordinate with the Risk Function to develop value-chain approach in credit risk assessment and credit risk management,leveraging value chain data across origination, Ecosystem Wallet Share (EWS), and post drawdown monitoring to simplify and enhance credit process for value chain credit products</li><li>Work with the Marketing function in developing effective go-to-market strategies for the various products within the assigned ecosystem.</li></ol>MINIMUM POSITION QUALIFICATION REQUIREMENTS<ol><li>Academic &amp; Professional </li><li>Experience</li></ol>ParticularsDetailSpecific Field or QualificationNeed Type[1] Education Bachelor’s degree Bachelor’s degree in any relevant areaRQ Professional Qualifications Any relevant fieldAA Master’s degree Any relevant fieldAA Total Minimum No of Years’ Experience Required6DetailMinimum No of YearsNeed Type [2]Sales and business development6ESRelationship and stakeholder management6ESExperience in the education sector3ESManagement reporting and presentation3ESProject management3DEDigital products solutioning2DEBusiness (performance) analysis2ESFinancial analysis2ESCredit/lending2DEBanking operations2DE[1] Need Types are: RQ = Required, AA = Added Advantage[2] Need Types are: ES = Essential, DE = Desirable but not Essential

Ecosystem Lead Education Sector

<h2>Job Description</h2>KEY RESPONSIBILITIES:<ul><li>Identify, assess, and develop strategic partnership opportunities that align with the Group’s growth strategy, customer value proposition, and market expansion objectives.</li><li>Drive partnership-led revenue growth by developing commercial strategies, identifying growth opportunities, and maximizing the value generated through existing and new partnerships.</li><li>Lead the commercial, operational, financial, and technical assessment of prospective partners, ensuring compliance with the risk, regulatory, and governance requirements of the different markets that the Group operates.</li><li>Establish and maintain strong relationships with key partners, while supporting the negotiation of commercial agreements, service standards, and strategic objectives that deliver mutual value.</li><li>Oversee the end-to-end execution of approved partnerships, ensuring timely implementation, effective stakeholder coordination, and successful launch of partnership initiatives and products.</li><li>Work closely with relevant internal cross functional stakeholders, including the various subsidiaries of the Group to ensure alignment and successful execution of partnership initiatives.</li><li>Monitor partnership performance against agreed commercial, operational, and strategic objectives, providing regular reporting, governance oversight, and recommendations for optimization.</li><li>Lead and develop the Partnership Evaluation and Delivery team, providing direction, coaching, and oversight to ensure high-quality partner assessments and successful execution of partnership initiatives.</li></ul>MINIMUM POSITION REQUIREMENTS:The preferred candidate should meet the following minimum criteria:<ul><li>Hold a Bachelor's degree from a recognized university.</li><li>Professional qualifications in Marketing, Financial/Investment analysis will be an added advantage.</li><li>A minimum of six (6) years' progressive work experience managing partnerships and commercial initiatives; including specific work experience in the below areas:</li><li>Driving business growth through strategic partnerships.</li><li>Deal evaluation and negotiation</li><li>Post-deal evaluation and value realization</li><li>Stakeholder management of varied calibre of stakeholders</li><li>Managing a team, including performance management for growth &amp; development</li><li>Should demonstrated the below competences:</li><li>Negotiation and influencing</li><li>Risk and compliance awareness</li><li>Effective decision making</li><li>Results oriented</li><li>Change management</li><li>Collaboration</li><li>Strategic Thinking</li></ul>

Senior Manager, Strategic Partnerships

<h2>Job Description</h2>KEY RESPONSIBILITIES: <ul><li>Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio. (Physical and Virtual)</li><li>Drive card utilization to deliver value to the bank through card usage.</li><li>Direct, coordinate and manage Card Sales activities for the card sales team.</li><li>Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL.</li><li>Identification of new Card business opportunities and maintaining the relationships through cross-selling of bank products to diversify the revenue base to maximize financial returns,</li><li>Build and maintain customer relationships in order to achieve excellent customer service and Customer loyalty through the introduction of customer-friendly products and solutions</li><li>Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing the performance.</li><li>Actively provide leadership during product campaigns, through presentations and sales promotions like the introduction of the new application forms.</li><li>Analyse market intelligence received from the sales teams and generate recommendations for product development/modifications.</li><li>Provide training and coaching to the Sales Team, branch staff and retain a high-performing sales team.</li></ul>KEY REQUIREMENTS<ul><li>Business Related Degree</li><li>4 years of experience in Card Issuing</li><li>3 years of experience in Sales</li><li>1 year of experience in Card Portfolio Management</li><li>2 years of experience in Card Services</li><li>1 year of experience in Relationship Management</li></ul>

Head, Project Management &amp; Investments: Shape the Future of Affordable Housing and Real Estate InvestmentWe are seeking an accomplished and visionary Head, Project Management &amp; Investments to lead the Bank's real estate and affordable housing development agenda. The role is responsible for managing, advancing, designing, implementing, and providing technical support for the Bank's housing and real estate development strategy, while driving initiatives that facilitate long-term funding for the mortgage portfolio and mitigate liquidity risk.The successful candidate will develop innovative investment and funding models, secure sustainable funding lines for the mortgage book, and lead strategic capital raising initiatives. In addition, the role provides leadership to the fundraising, project management, valuation, and technical support functions, ensuring successful delivery of housing and real estate projects while positioning the Bank as a leading player in Kenya's housing and real estate ecosystem.Key Responsibilities:<ul><li>Develop and execute funding and investment strategies for the mortgage portfolio, including REITs, bonds, blended finance, tenant purchase schemes, security-based lending structures, and other innovative financing models.</li><li>Lead capital raising initiatives and establish strategic funding partnerships to support sustainable growth of the mortgage business.</li><li>Drive the development and implementation of affordable housing financing and delivery solutions across public and private sector developments.</li><li>Structure, evaluate, and monitor real estate investments and development projects, ensuring commercial viability and effective risk management.</li><li>Manage a portfolio of projects, providing leadership in project planning, execution, monitoring, reporting, and stakeholder management.</li><li>Monitor housing market trends, policy developments, and emerging opportunities to inform business strategy and investment decisions.</li><li>Provide leadership to multidisciplinary technical teams responsible for project management, valuation, construction, and real estate advisory services.</li><li>Develop and implement policies, frameworks, and risk management strategies that support housing and property-related investments.</li><li>Build and maintain strategic relationships with government agencies, county governments, investors, development partners, and other key stakeholders within the housing ecosystem.</li><li>Provide expert advice and strategic insights to senior management on housing development, real estate investment, funding strategies, and market opportunities.</li></ul>Qualifications &amp; ExperienceEducation &amp; Professional Qualifications<ul><li>Bachelor’s degree in architecture, Quantity Surveying, Building Economics, Construction Management, or a related field from a recognized university.</li><li>Professional certification in Project Management, Real Estate Finance, Sustainability/Green Finance, Fundraising, Capital Raising, or a related discipline.</li><li>Master’s Degree (MBA, MSc, MA, or equivalent) will be an added advantage.</li></ul>Experience<ul><li>Minimum of 8 years’ relevant experience, including at least 5 years in affordable housing, real estate development, project management, housing finance, investment management, or a related field.</li><li>Proven experience in capital raising, transaction structuring, real estate funding, or development finance.</li><li>Demonstrated success in portfolio management, business development, and leading multidisciplinary teams.</li><li>Strong understanding of affordable housing programmes, housing finance, real estate markets, and relevant regulatory frameworks.</li><li>Demonstrated knowledge of the Kenyan housing sector, including market, economic, social, and demographic trends.</li><li>Excellent analytical, stakeholder management, communication, and strategic leadership skills.</li></ul>Key Competencies<ul><li>Strategic and commercial mindset.</li><li>Strong leadership and people management capability.</li><li>Excellent project and portfolio management skills.</li><li>Innovative problem-solving and solution design.</li><li>Strong financial, investment, and analytical capability.</li><li>Ability to build and manage high-level partnerships and stakeholder relationships.</li><li>Results-oriented with high levels of integrity and professionalism.</li></ul>If you are passionate about transforming housing finance, driving innovative real estate investments, and delivering impactful development projects, we invite you to apply for this exciting leadership opportunity.

KCB Bank

Sales Manager Mass And Middle Core Retail, Card Issuing

KCB Bank

Head, Fast Moving Consumer Goods (FMCG)

KCB Bank

Manager, Sustainability Programs & Subsidiary Liaison

KCB Bank

Hardware Support Specialist

KCB Bank

Assistant Brand Manager, Brand Sponsorships & Activations

KCB Bank

Senior Relationship Manager Energy

KCB Bank

Ecosystem Lead Education Sector

KCB Bank

Senior Manager, Strategic Partnerships

KCB Bank

Sales Manager Mass And Middle Core Retail, Card Issuing

KCB Bank

Head – Project Management And Investments

KCB Bank