Ministry of health

Job Description

<ul>
	<li>As a Data Clerk, you will report to the Monitoring and Evaluation Officer. You will be responsible for maintaining an up-to-date database, entering new information, and ensuring the accuracy of data by reviewing and correcting entries. Additionally, you will secure information by performing regular database backups and assist in preparing monthly, quarterly, and annual reports as required.</li>
	<li>You will ensure proper data entry procedures are followed and work to eliminate duplication of records. Confidentiality will be key in your role, as you’ll handle sensitive information. You will also assist the NVIP GAVI PMU in reporting activities and collaborate with various teams to help achieve program goals.</li>
	<li>Your role will also involve maintaining smooth operations by adhering to policies and procedures and reporting any necessary changes. You will perform other duties as assigned.</li>
</ul>

Key Responsibilities

<ul>
	<li>Maintaining database by entering new updated information and a database of all notifications sent out and contacts of all beneficiary patients;</li>
	<li>Maintaining data entry requirements by following data program techniques and procedures;</li>
	<li>Verifying entered data by reviewing, correcting, deleting or re-entering data, combining data and purging files to eliminate duplication of data;</li>
	<li>Securing information by completing database backups;</li>
	<li>Preparing monthly, quarterly and annual reports for the Program as required for assigned tasks;</li>
	<li>Maintaining operations by following policies and procedures; reporting needed changes;</li>
	<li>Maintaining confidence and protect operations by keeping information confidential;</li>
	<li>Assisting the NVIP Gavi PMU in reporting activities in pilot clinics;</li>
	<li>Collaborating with different teams to achieve the program goals and objectives; and</li>
	<li>Any other duties as may be assigned.</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>Minimum of a diploma in information science, Health Records Management, Data Management, Computer Science, Statistics or a relevant and related qualification from a recognized institution.</li>
	<li>Proficiency in computer applications including Microsoft Office (Word, Excel, Access).</li>
	<li>At least three (3) years relevant work experience. Experience in immunization programs and global health initiatives is an added advantage.</li>
</ul>

Core Competencies

<ul>
	<li>Ability to work with minimal supervision;</li>
	<li>Ability to work independently, under pressure while at the same time adhering to strict deadlines;</li>
	<li>Organizational skills;</li>
	<li>Excellent interpersonal and communication skills (oral and written);</li>
	<li>Pleasant personality, flexibility, team player, ability to solve problems;</li>
	<li>Excellent analytical skills, presentation skills and problem-solving skill;</li>
	<li>Innovative with a high degree of initiative;</li>
	<li>Excellent organizational skills;</li>
	<li>Excellent communication skills;</li>
	<li>Experience with national health systems, immunization programmes, and global health initiatives is an added advantage.</li>
</ul>

Data Clerk

Job Description

<ul>
	<li>As an Accountant you will report to the Senior Project Accountant and be responsible for verifying vouchers and related documents according to set rules. You will also generate payment vouchers and make sure program payments are prepared according to financial policies.</li>
	<li>You will handle monthly reconciliations of debtors and creditors, complete bank reconciliations, and prepare required tax returns like PAYE, VAT, and NSSF. You’ll also update the program’s fixed asset records and ensure they match with the general ledger.</li>
	<li>Your role will include maintaining records, preparing financial reports like expenditure returns and bank reconciliations, and ensuring the safety of accounting records and assets. You will also take on other tasks as assigned.</li>
</ul>

Key Responsibilities

<ul>
	<li>Verifying vouchers and committal documents in accordance with laid down rules and regulations;</li>
	<li>Generating payment vouchers and other documentation as may be required for prompt dispatch;</li>
	<li>Preparing the Program payments in line with financial management policy provision;</li>
	<li>Issuing of receipts to inward funds received and inward register for cheques received and direct banking while maintaining cheque payment register;</li>
	<li>Reconciling debtors and creditors registers on a monthly basis;</li>
	<li>Undertaking monthly bank reconciliation and advise on outstanding/uncleared effects;</li>
	<li>Preparing statutory returns in compliance with relevant tax laws, i.e. PAYE, VAT, NSSF, SHA etc;</li>
	<li>Maintaining and updating the programs fixed assets register on a regular basis and assigning asset codes for marking reconciling with the relevant GL accounts;</li>
	<li>Generating imprest requests and maintaining up to date register on prompt surrender for monthly review;</li>
	<li>Posting receipts and payments cash book and Vote book and maintaining the PMU’s cash book;</li>
	<li>Capturing data, maintaining primary records such as cashbooks, ledgers and registers and maintaining records for the Program;</li>
	<li>Maintaining cheque payments and cheque inward/receipts register ensuring completeness and accuracy of Payee, dispatch, cancelled cheques etc.</li>
	<li>Maintaining finance documents movement register and recording of correspondence, requests from other Department and payments instructions;</li>
	<li>Preparing financial reports which include monthly, quarterly and annual expenditure returns, bank reconciliation, revenue/AIA returns and cash flow statements;</li>
	<li>Preparing, generating and compiling of accurate reports and briefs on financial issues including cash liquidity analysis, commitment and expenditure trends and formatting financial estimates;</li>
	<li>Ensuring safe custody of project accounting records and assets; and</li>
	<li>Any other duties that may be assigned from time to time.</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>Passed Certified Public Accountant (CPA) Part (II) Examination offered by Kenya Accounts and Secretaries Examination Board (KASNEB) or equivalent and relevant qualification from a recognized institution.</li>
	<li>Bachelor’s degree in any of the following disciplines: – Commerce (Accounting or Finance option), Business Administration (Accounting option) or any other equivalent qualification from a recognized institution.</li>
	<li>At least three (3) years’ experience in a similar position in the public or private sector.</li>
	<li>Registration with the Institute of Certified Public Accountants of Kenya (ICPAK) or other relevant professional body and in good standing</li>
	<li>Certificate in relevant computer accounting packages from a recognized institution and,</li>
	<li>Shown merit and ability as reflected in work performance and results.</li>
	<li>Experience with UN and GOK- Donor project accounting standards is an added advantage.</li>
</ul>

Accountant I

Job Description

<ul>
	<li>As a Senior Finance Officer, you will report to the NVIP Project Coordinator. You will review fund allocations against planned activities for the NVIP, ensuring all expenses align with the Public Finance Management Act, 2012, and Gavi’s financial policies. Using financial monitoring tools, you will track expenses and advise the Head of NVIP on any discrepancies or issues.</li>
	<li>You will be responsible for preparing and implementing budgets, ensuring adherence to work plans, and tracking monthly expenditures to stay within the Gavi budget. You will also verify invoices to ensure they align with procurement regulations and agreements with Gavi. Additionally, you will prepare financial progress reports, assist in addressing queries from Gavi, and support the preparation of annual budgets and project costing.</li>
	<li>Your duties will also include conducting field visits to monitor financial expenses at the county level, coordinating project management reports, and supporting proposals for additional or reallocated funds. You will also perform other duties as assigned.</li>
</ul>

Key Responsibilities

<ul>
	<li>Reviewing the funds allocation against the activities to be implemented by NVIP for all disbursements received from the National Treasury Gavi Program and advise the Head NVIP;</li>
	<li>Using the Financial monitoring tool to monitor expenses against the activities for which the disbursement was made to NVIP under the GAVI Program;</li>
	<li>Undertaking risk assessment and management of the NVIP GAVI Budget;</li>
	<li>Ensuring all the expenditures under NVIP, GAVI grants are incurred in conformity with the laid down Public Finance Management Act, 2012 and Gavi Financial Management policies and guidelines;</li>
	<li>Keeping record of all disbursements to NVIP and related expenses;</li>
	<li>Ensuring budget planning, preparation and implementation by ensure adherence to approved work plans, procurement plans and cash management procedures;</li>
	<li>Tracking on a monthly basis the expenditures incurred by the NVIP and ensure they are in accordance with the Gavi budget and agreement between the Principal Recipient, and the Gavi;</li>
	<li>Verifying all the invoices submitted for the Gavi Program to ensure that they are in conformity with the Public Procurement Act and the agreement between the Principal Recipient and the Gavi;</li>
	<li>Preparing financial progress and periodic reports, briefs on budgetary policy issues as required by the Principal Recipient and the Gavi;</li>
	<li>Supporting the Principal Recipient to address queries from the Gavi secretariat on financial management and financial reports of the GAVI grants;</li>
	<li>Supporting preparation of annual budgets and costing of projects and activities;</li>
	<li>Initiating proposals seeking funds for additional expenditure and reallocation of funds during the financial year;</li>
	<li>Conducting field visit to monitor the financial expenses at the county levels to ensure they are in line with approved work plans;</li>
	<li>Coordinating regular preparation of Project Management Reports, as a part of the Gavi financial reporting requirements; and</li>
	<li>Any other duties as may be assigned.</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>Bachelor’s degree in Finance, Accounting, Economics or equivalent and related qualification from a recognized institution;</li>
	<li>Passed Certified Public Accountant, Kenya (CPA-K) part II Examination or equivalent and relevant qualification from a recognized institution</li>
	<li>Certificate in computerized financial management packages;</li>
	<li>At least five (5) years working experience in a similar project with an international organization or Government of Kenya;</li>
	<li>Knowledge of GOK planning, budgeting and financial management procedures;</li>
	<li>Knowledge of organization of health service delivery system in Kenya, including the devolved health system;</li>
	<li>Knowledge of Gavi management rules and regulations;</li>
	<li>Demonstrate ability and commitment to teamwork and coordination with multiple partners;</li>
	<li>Excellent communication and problem-solving abilities;</li>
	<li>Ability to work within set timelines;</li>
	<li>Self-motivated and creative;</li>
	<li>Relevant work experience with a donor funded project will be an added advantage;</li>
	<li>Adapt to changing priorities and responsibilities in a dynamic work environment.</li>
</ul>

Senior Finance Officer

Job Description

<ul>
	<li>As a Senior Supply Chain Management Officer, you will report to the NVIP Project Coordinator. You will lead the procurement and asset disposal processes for the NVIP GAVI Project Management Unit, ensuring compliance with the Public Procurement and Disposals Act, 2012, Gavi guidelines, and relevant regulations. You will also raise awareness of procurement procedures among users and ensure they are followed.</li>
	<li>You will prepare procurement plans, implement strategies to improve supply chain efficiency, and ensure the timely supply of quality goods and services. You will manage supplier relationships, carry out price surveys and market research, and maintain an updated list of prequalified suppliers. Additionally, you will provide secretariat services to procurement committees overseeing large procurements.</li>
	<li>Your role will also include preparing supply chain management reports, supervising and training assistants, advising management on procurement controls, and ensuring proper recording and custody of procurement documents. You will monitor stock levels, issue goods to users, and collaborate with other teams to achieve program goals.</li>
</ul>

Key Responsibilities

<ul>
	<li>Providing leadership in the procurement and asset disposal process for the NVIP GAVI Project Management Unit in accordance with the Public Procurement and Disposals Act, 2012 and Regulations as well as Gavi guidelines;</li>
	<li>Ensuring adherence to procurement procedures and standards through creating awareness to the users on the processes to be followed;</li>
	<li>Preparing procurement plans;</li>
	<li>Implementing procurement methods and strategies that ensure efficiency and effectiveness in the supply chain function;</li>
	<li>Ensure supply of quality goods and services ordered and prompt delivery of the same to the user through timely processing of the requisitions placed;</li>
	<li>Drafting, execution and management of Procurement Contracts;</li>
	<li>Providing secretariat services to the ad hoc procurement committees which oversees the large procurement for the program;</li>
	<li>Ensuring cost rationalization by carrying out price surveys and market research to determine price trends to help suppliers’ appraisal and ensure value for money;</li>
	<li>Managing supplier relationships through maintaining good communication and timely processing of payments for mutual benefit of the program and the suppliers;</li>
	<li>Maintaining an updated list of prequalified suppliers;</li>
	<li>Preparing supply chain management reports/returns to inform the management on decision making;</li>
	<li>Supervising and training any assigned assistants in the NVIP Gavi PMU to enhance work efficiency;</li>
	<li>Advising the management on internal control to be applied in procurement to enhance efficiency;</li>
	<li>Ensuring proper recording and custody of all procurement documents and inventory;</li>
	<li>Safeguarding and managing procurement records and filing, ensuring proper inventory of procured assets and preparation of the reports;</li>
	<li>Issuing goods to users as per the requests in a timely manner and as per the specifications raised by the user departments;</li>
	<li>Monitoring stock levels and ensure re – order levels are not exceeded in order to minimize stock outs;</li>
	<li>Collaborating with different teams to achieve the program goals and objectives; and</li>
	<li>Any other duties as may be assigned.</li>
</ul>

Required qualifications, Skills and Experience

For appointment to this position, a candidate must: –

<ul>
	<li>Bachelor’s Degree in Purchasing and Supply Chain Management, Business Management, Commerce or any other related field.</li>
	<li>Minimum three (3) years of relevant experience preferably in a donor funded organization or Government.</li>
	<li>Knowledge of Government of Kenya planning, budgeting and procurement management procedures.</li>
	<li>Knowledge on Public Procurement, Contract Management, Records Management and Resource Management.</li>
	<li>Goes beyond the expected procedures and tasks to provide satisfactory user experience and continuously seek new ways of doing things.</li>
	<li>Makes specific changes in the system or in their own work methods to improve performance.</li>
	<li>Knowledge of Gavi rules and regulations preferred.</li>
	<li>Demonstrate ability and commitment to teamwork and coordination with multiple partners.</li>
	<li>Excellent communication and problem-solving abilities.</li>
</ul>

Senior Supply Chain Management Officer

Job Description

<ul>
	<li>As a Senior Project Accountant, you will be reporting to the NVIP Project Coordinator and provide financial advisory services to the Project Manager and stakeholders, ensuring compliance with accounting regulations and project guidelines.</li>
	<li>You will oversee payment processing, verify financial documents, and enforce accounting standards, including GAAP, IPSAS, and government policies.</li>
	<li>Additionally, you will supervise cash withdrawals, reconcile bank statements, analyze revenue collections, and generate financial reports.</li>
	<li>You will also coordinate with government departments, maintain accurate financial records, safeguard project assets, and support staff training and development.</li>
</ul>

Key Responsibilities

<ul>
	<li>Providing advisory services to the Project Manager and other stake holders on all financial and accounting matters related to the project;</li>
	<li>Overseeing provision of quality and timely accounting services relating to the project;</li>
	<li>Verifying payment vouchers and committal documents in accordance with the project’s SOPs and the laid down financial rules and regulations;</li>
	<li>Processing and authorizing payments;</li>
	<li>Preparing and compiling financial reports;</li>
	<li>Ensuring application of Generally Accepted Accounting Principles (GAAPs) including the International Public Sector Accounting Standards (IPSAS) and GOK accounting policy and techniques in accounting for project finances, assets, revenue, expenditure and costs;</li>
	<li>Verifying bank reconciliation statements;</li>
	<li>Supervising cash withdrawal for office use and ensuring safety of the same;</li>
	<li>Supervising processing of personal and merchant claims guided by cash balances in the cash books in line with the National Treasury regulations;</li>
	<li>Analyzing revenue collections and generating appropriate reports;</li>
	<li>Coordinating preparation of management financial reports which include monthly, quarterly and annual expenditure returns, bank reconciliation, revenue/AIA returns and cash flow statements</li>
	<li>Maintaining of up to date and accurate books of accounts; safeguarding Government Assets and records in the project; and supervision, training, development of subordinates.</li>
	<li>Liaising with the State Department for Medical Services’ Accounting and Internal Audit units on all relevant matters concerning the project.</li>
</ul>

Required qualifications, Skills and Experience

For appointment to this position, a candidate must: –

<ul>
	<li>Have Bachelor’s degree in any of the following disciplines; Commerce (Accounting/ Finance option), Finance, Economics, Business Administration, Business Management or equivalent qualification from a recognized institution;</li>
	<li>Preparing management financial reports which include monthly, quarterly and annual expenditure returns, bank reconciliation, revenue/AIA returns and cash flow statements</li>
	<li>Passed Certified Public Accountants CPA (K) Part III Examination or equivalent qualification from a recognized institution;</li>
	<li>Be proficient in computer application including accounting packages;</li>
	<li>Registration with the Institute of Certified Public Accountants of Kenya (ICPAK) or other relevant professional body and in good standing</li>
	<li>Minimum of five (5) years of progressive experience in accounting, with a track record of success in senior accounting roles in a donor funded organization or Government.</li>
	<li>Ability to adopt to changing project requirements, priorities, and deadlines while maintaining accuracy and integrity in financial reporting;</li>
	<li>Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams;</li>
	<li>Ability to adapt to changing project priorities requirements, and deadlines while maintaining accuracy and integrity in financial reporting; and</li>
	<li>Strong attention to detail to accurately track project expenses, reconcile accounts, and ensure compliance with financial regulations.</li>
	<li>Experience with UN and GOK- Donor project accounting standards is an added advantage</li>
</ul>

Senior Project Accountant

Job Description

<ul>
	<li>As a Technical Manager, you will report to the Project Manager and lead the development and deployment of critical healthcare IT systems. You will ensure that digital health solutions—such as Hospital Information Systems, Health Insurance Digitization, and Telemedicine—are designed and implemented according to specifications and best practices.</li>
	<li>Your role involves coordinating system documentation, managing progress reports, and ensuring timely delivery within budget. You will also oversee monitoring analytics, dashboards, and change management processes, ensuring seamless integration and efficient operation. Strong leadership, problem-solving, and strategic thinking are essential for success in this role.</li>
</ul>

Key Responsibilities

<ul>
	<li>Coordinate the design, development and roll out of the designated health System: Hospital Information systems (HIS), Drugs supply chain digitization, Health Information Exchange and Health Systems Interoperability, Health Insurance digitization, Telemedicine and Ambulance Management among others by ensuring the system meets specifications and architecture</li>
	<li>Develop and implement a detailed program on managing system documentation to suit the needs of the end user and the project;</li>
	<li>Lead development and roll out of the system throughout the country;</li>
	<li>Coordinate the development of Monitoring analytics as well as well-defined dashboards;</li>
	<li>Coordinate the Submission and Review of the scheduled periodic system progress reports;</li>
	<li>Plan, organize, and direct the completion of specific system while ensuring it is on time on budget, and within scope;</li>
	<li>Lead, plan and manage various activities of the project;</li>
	<li>Continuously monitor the project’s progress and create reports on milestones and deliverables;</li>
	<li>Monitor schedules, budgets and project design, requirements, Change management and services;</li>
	<li>Organize and maintain all revisions of project designs, Project requirements and project-related information in a logical and well-structured manner;</li>
	<li>Lead and coordinate the project’s staff and resources; and</li>
	<li>Perform any other duties as may be assigned from time to time.</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>At least nine (9) years’ relevant work experience three (3) of which should have been in planning, designing, developing, or operating ICT systems and programmes;</li>
	<li>Bachelor’s Degree in any of the following disciplines: – IT, ICT, Computer Science, Computer Engineering, Digital Health or equivalent qualifications from a recognized institution;</li>
	<li>Demonstrated experience in project development and operation using cloud services;</li>
	<li>Membership to the relevant professional body where applicable;</li>
	<li>Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.</li>
</ul>

Technical Manager (Technical Operation) - 5 Posts

Job Description

<ul>
	<li>As a Technical Manager (System Infrastructure), you will report to the Project Manager and oversee the development and maintenance of network, cloud, and cybersecurity infrastructure. You will ensure that ICT infrastructure is implemented with high availability, disaster recovery, and compliance with industry standards.</li>
	<li>Your role includes monitoring power and cooling systems, managing access controls, maintaining data center documentation, and ensuring system uptime. You will also coordinate vendor management for infrastructure development and maintenance while overseeing the resolution of infrastructure-related incidents. Strong technical expertise and leadership skills are essential for this position.</li>
</ul>

Key Responsibilities

<ul>
	<li>Coordinate the development and maintenance of health cloud, cyber security and Connectivity Infrastructure in the Project;</li>
	<li>Ensure ICT infrastructure is implemented with high availability and disaster recovery in accordance with best practices with redundant power systems, including UPS and generators;</li>
	<li>Oversee monitoring of all cooling systems performance and maintenance;</li>
	<li>Manage all physical security systems and access controls;</li>
	<li>Ensure compliance with data center standards and best practices;</li>
	<li>Perform regular preventive maintenance on project data center equipment;</li>
	<li>Monitor system performance and environmental conditions;</li>
	<li>Execute change management procedures;</li>
	<li>Oversee management and resolution of all infrastructure incidents;</li>
	<li>Maintain cloud  and data center documentation of procedures and configurations;</li>
	<li>Ensure 99.999% uptime for critical systems in the data center;</li>
	<li>Implement and maintain disaster recovery procedures; and</li>
	<li>Coordinate with endors for development and maintenance of ICT infrastructure.</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>At least nine (9) years’ relevant work experience in Network operations or telecommunications infrastructure;</li>
	<li>Bachelor’s Degree in any of the following disciplines: – Engineering (Electrical, Mechanical, or Telecommunications); or equivalent qualifications from a recognized institution;</li>
	<li>Technical Certifications in Network or data center operations (CCNP, CDCP, CDCS, or equivalent);</li>
	<li>Knowledge of power distribution systems, Network infrastructure, Server hardware and virtualization technologies;</li>
	<li>Membership to the relevant professional body where applicable;</li>
	<li>Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.</li>
</ul>

Technical Manager (System Infrastructure)

Job Description

<ul>
	<li>As a Supplies and Logistics Officer, you will report to the Project Support Manager and oversee procurement, supply chain processes, and inventory management. You will coordinate logistics operations, track materials, and ensure timely delivery of goods and services.</li>
	<li>Your role includes managing vendor relationships, maintaining stock levels, and ensuring compliance with procurement policies. Strong organizational and problem-solving skills are required.</li>
</ul>

Key Responsibilities

<ul>
	<li>Providing logistic support and overseeing the overall logistic processes in support of the project objectives;</li>
	<li>Planning, oversighting, management and coordination of logistics support operations to ensure smooth accomplishment of projects activities;</li>
	<li>Handling the project logistics, organization, and safety by adequately scheduling staff, to ensure timely completion of projects;</li>
	<li>Ensuring that communications and safety protocols are followed;</li>
	<li>Prioritizing work orders and organizing tasks based on project deadlines;</li>
	<li>creating a plan or time-table for the movement of materials, equipment, and workforce in compliance with the project requirements and time lines;</li>
	<li>Managing a schedule to track and station materials promptly, as well as providing for preventive maintenance to ensure that projects are accomplished without hitches;</li>
	<li>prioritizing work orders and organizing tasks based on project deadlines;</li>
	<li>tracking, receiving, and stocking all items ordered;</li>
	<li>Ensure materials are appropriately stored;</li>
	<li>Managing and maintaining inventory to operating levels;</li>
	<li>supervising and accounting for an inventory;</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>At least six (6) years’ relevant work experience in logistic or supply chain management;</li>
	<li>Bachelor’s degree in Procurement and Logistics, supply chain management or equivalent qualification from a recognized institution;</li>
	<li>Knowledge in logistics, operations and practices;</li>
	<li>Ability to develop logistics plans, policies, and procedures, and provide technical and procedural advice in a broad range of logistics areas;</li>
	<li>Ability to store and retrieve information using filing and tracking systems;</li>
	<li>Certificate in supply and logistics computer applications/software; and</li>
	<li>Core competences including high professional and ethical standards; flexibility, strategic thinking, interpersonal, communication, analytical and organizational skills.</li>
</ul>

Supplies and Logistics Officer

Job Description

<ul>
	<li>As a Project Support Manager, you will report to the Project Manager and oversee administrative operations, budgeting, procurement, and coordination of project activities. Your role involves streamlining processes, managing resources, organizing meetings, and ensuring compliance with policies and regulations.</li>
	<li>You will supervise administrative staff, maintain project records, and handle financial and human resource functions to enhance efficiency. Strong organizational, time-management, and multitasking skills are essential for success in this role.</li>
</ul>

Key Responsibilities

<ul>
	<li>Overseeing daily administrative operations and ensuring efficient office procedures;</li>
	<li>Preparing and managing budgets, ensuring cost-effective operations;</li>
	<li>Coordinating and managing project tasks and deliverables;</li>
	<li>Coordinating project activities, resources, equipment and information;</li>
	<li>Managing procurement of office supplies and equipment;</li>
	<li>Planning and coordinating organizational events and meetings;</li>
	<li>Conducting regular audits to ensure optimal administrative operations;</li>
	<li>Coordinating with other departments to streamline processes and improve efficiency;</li>
	<li>Organizing and attending project meetings and ensure project team is well informed;</li>
	<li>Supervising administrative staff and providing necessary training and support;</li>
	<li>Managing schedules: Arranging meetings, booking meeting rooms, and maintaining the corporate calendar;</li>
	<li>Managing the project records and information;</li>
	<li>Managing office budgets: Creating and regularly reporting on office budgets and expenses;</li>
	<li>Coordinate project Human Resource, finance, administration and supply chain management activities;</li>
	<li>Ensuring compliance with government policies, regulations and existing legal frameworks;</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>At least nine (9) years’ work experience in administrative or managerial roles or in a similar role either in the private or public sector;</li>
	<li>Bachelor’s degree in any of the following disciplines: – Business Administration, Human Resource Management, Commerce, Public Administration or any equivalent qualifications from a recognized institution;</li>
	<li>Master’s degree in any of the following disciplines: Business Administration, Human Resource Management, Commerce, Public Administration, Social Sciences or equivalent qualifications from a recognized institution;</li>
	<li>Hands-on experience with project management tools;</li>
	<li>Familiarity with risk management and quality assurance control;</li>
	<li>Strong client-facing and teamwork skills;</li>
	<li>Strong attention to detail and multitasking abilities; and</li>
	<li>Good time-management skills.</li>
</ul>

Project Support Manager

Key Responsibilities

<ul>
	<li>Coordinating and Leading the Preparation, submission and approval of technical designs, architecture, system requirements to meet overall project goals;</li>
	<li>Implement design and development control measures to ensure project deliverables meet the required standards;</li>
	<li>Ensure the Quality of Product/Services Design work produced by respective team, enforcing design standards, accessibility, and best Practices;</li>
	<li>Undertake System development testing for every System and submit report for approval;</li>
	<li>Develop and implement a service Design Framework for project that ensures;
	<ul>
		<li>System/Services are always designed with input from the users;</li>
		<li>System/Services are prototyped for user validation before being developed in full;</li>
		<li>System/Services are designed and delivered in collaboration with all relevant stakeholders (both external and internal);</li>
		<li>System designs follow strictly approved architecture;</li>
		<li>Validation aspects of a System/Service Design Process;</li>
	</ul>
	</li>
	<li>Implement a Framework that Translates User insights into attractive, Easy-to- use system and Services that customers and end users want to use;</li>
	<li>Develop roll out and own Cluster-wide Metrics focused on user experience;</li>
	<li>Identify Customer and User Needs and Opportunities for Improving User Journeys and Implement a Process that ensures system and services address these needs;</li>
	<li>Identify, monitor, diagnose, administer and resolve routine technical issues in software development;</li>
	<li>Conduct detailed troubleshooting using appropriate tools and techniques to resolve issues;</li>
	<li>Document and escalate unresolved technical issues to the appropriate level for advanced support if necessary;</li>
	<li>Handle complex technical issues escalated from initial troubleshooting that require deeper expertise;</li>
	<li>Utilize specialized tools to identify and resolve advanced issues, minimizing downtime and ensuring minimal disruption to users;</li>
	<li>Provide clear, professional communication to end-users regarding the status of their issues, including regular updates on progress and resolutions;</li>
	<li>Create and maintain documentation of technical issues, resolutions, and processes for the knowledge base.</li>
	<li>Prepare regular and ad hoc reports on technical support activities, issues resolved, and incident trends, providing insights to management for decision-making; and</li>
	<li>Administer the systems and ensure Compliance to Digital Health Act and Data Protection Act 2019.</li>
</ul>

Required qualifications, Skills and Experience

<ul>
	<li>At least six (6) years relevant work experience in system design, development, management, UX research and design, project management, or software engineering;</li>
	<li>Bachelor’s Degree in any of the following disciplines: – Computer Engineering, Computer Science, Information Technology, Digital Health, Health Informatics, or equivalent qualifications from a recognized institution;</li>
	<li>Experience in using data and analytical abilities to help solve problems and make decisions;</li>
	<li>Strong stakeholder and strategic partners acquisition skills;</li>
	<li>Possess high professional and ethical standards;</li>
	<li>Be a strategic thinker with an analytical mind;</li>
	<li>Membership to the relevant professional body where applicable;</li>
	<li>Core competences including strategic thinking, interpersonal and communication skills.</li>
</ul>