Smollan

Key duties and responsibilities

Healthcare engagement promotion

<ul>
	<li>Visit targeted HCPs regularly to promote child nutrition products and provide scientific detailing.</li>
	<li>Educate HCPs on the benefits, usage guidelines, and nutritional content of products.</li>
	<li>Build and maintain relationships with key opinion leaders (KOLs) and pediatric networks.</li>
</ul>

Scientific Education and training

Territory Management

<ul>
	<li>Conduct and support medical education activities such as CMEs, roundtables, webinars, and in-clinic sessions.</li>
	<li>Ensure scientific claims and communications align with internal and local regulatory guidelines.</li>
	<li>Support product launches with medical training sessions for HCPs.</li>
</ul>

 

Market intelligence and reporting

 

<ul>
	<li>Gather insights from HCPs about child nutrition trends, concerns, competitor activity, and product feedback.</li>
	<li>Provide weekly and monthly reports to the Category Manager on territory performance and insights.</li>
	<li>Recommend strategies to improve product positioning based on field learnings.</li>
	<li>Develop and execute a territory action plan with clear coverage targets.</li>
	<li>Ensure visibility of company materials and samples in compliance with medical marketing guidelines.</li>
	<li>Collaborate with sales, marketing, and regulatory teams to ensure aligned messaging and outreach.</li>
</ul>

Compliance &amp; Ethics

<ul>
	<li>Operate in full compliance with WHO Code, local laws, and Company policy on marketing breast milk substitutes (BMS).</li>
</ul>

Working relationships

Internal Relationships: Sales, Marketing, Supply chain and Finance

External Relationships: Local Authorities, medical associations/bodies

Requirements

Knowledge, experience and qualifications required

Education

<ul>
	<li>Bachelor’s degree in Nutrition, Nursing, Pharmacy, Life Sciences, or related field.</li>
</ul>

Experience:

<ul>
	<li>Minimum 2–3 years of experience in medical sales or healthcare engagement, preferably in pediatrics or nutrition.</li>
	<li>Strong understanding of child health, nutrition science, and clinical detailing.</li>
	<li>Excellent communication, presentation, and relationship-building skills</li>
</ul>

Skills and Competencies:

<ul>
	<li>Scientific &amp; Technical Acumen</li>
	<li>Territory Planning &amp; Execution</li>
	<li>Communication &amp; Influence</li>
	<li>Customer Engagement</li>
	<li>Compliance &amp; Integrity</li>
	<li>Insight Gathering &amp; Field Reporting</li>
</ul>

Decision-making

<ul>
	<li>The job holder has no final authority on key decisions in the department other than routine decisions related to execution of work.</li>
</ul>

Working Conditions    

<ul>
	<li>Field-based role with regular travel to healthcare facilities, clinics, and hospitals within assigned territory.</li>
	<li>May involve occasional weekend events (e.g., CMEs or pediatric conferences, etc)</li>
</ul>

GA Field Sales Representative (Kenya)

Description

Sales Effectiveness

Assist in achieving Area’s Monthly, Quarterly, Semi Annually or Annual sales targets in:

<ul>
	<li>Airtime Usage and Product Sales</li>
	<li>Subscriber acquisition/connection/Gross adds</li>
	<li>Availability and Penetration of Safaricom Products</li>
	<li>Assist in Increasing/growing channels revenues i.e., M-PESA – Monitor Float availability and terminal availability, Fixed Wireless Access (FWA), Fibre -To -The Home (FTTH). </li>
	<li>Recommend value added services and promotions. </li>
	<li>Ensure Availability of Safaricom Products e.g., M-PESA Float, Devices and other channels product.</li>
	<li>Attend the Daily/Weekly/Monthly Call completion.</li>
	<li>Ensure Right Execution Daily scores (RED)-20 Calls pe day for 5.5 days. </li>
	<li>Onboard new outlets including Non-Traditional Channels)</li>
	<li>Attainment of Communicated product availability targets.</li>
	<li>Assist Territory Business Leads (TBLs) to attain service revenue targets as set by the business.</li>
	<li>Attend set sales review meetings.</li>
</ul>

Market Knowledge and Coverage

<ul>
	<li>Submit Route Coverage reports and adhere to approved coverage.</li>
	<li>Share Market Intelligence</li>
	<li>Support Sale programs to increase market penetration</li>
</ul>

Branding &amp; Merchandising

<ul>
	<li>Support Marketing Activities and Promotions</li>
	<li>Deploy Merchandising Standards</li>
	<li>Enable availability of Point of Sale (POS) in agent outlets. </li>
	<li>Ensure compliance to branding and merchandising standards at outlets respective clusters </li>
	<li>Ensure attainment of agreed levels of business targets and adherence to re-order levels at all assigned outlets</li>
</ul>

Requirements

Minimum Experience: 1-2 year’s experience in sales &amp; distribution role preferably FMCG, Telecom &amp; allied industry

Minimum Qualifications: 

<ul>
	<li>Degree in any relevant field</li>
	<li>Proficiency in written &amp; spoken English and Swahili</li>
	<li>Valid Certificate of Good Conduct</li>
</ul>

Knowledge, Skills and Abilities

<ul>
	<li>Selling skills</li>
	<li>Excellent communication skills</li>
	<li>Customer service excellence</li>
	<li>Planning, organization &amp; prioritization skills</li>
	<li>Performance and results driven</li>
	<li>Ability to speak local language in area of operation</li>
</ul>

GA Trade Development Representative - Safaricom (Kenya)

Description

<ul>
	<li>Account Management |Partner with distributors, account managers and other partners to meet and exceed sales growth targets Maintain detailed sales target control Address and follow-up all customer queries and problems Stay abreast of the market and competitors</li>
	<li>Meet client/customer and company performance standards Escalate any issues that remain unsolved to respective line manager Conduct quarterly business review sessions with client to unlock growth opportunities .</li>
	<li>Team Management|Ensure all information is cascaded and escalated in a timely and accurate manner Ensure feet on street and on ground tracking of team activities &amp; performance Provide timely and accurate daily attendance records and hours of work Ensure your span of control is maintained Identify training needs and communicate the same to L&amp;D or HR Ensure all team members are trained as per agreed training calendar Ensure that respective team adhere to HR policies, procedures, company ways of working and Code of business principles</li>
	<li>Ensure general discipline is maintained by respective team including dress code Proper Leave management that ensures no leave liability for respective team members .</li>
	<li>Operational Excellence|Mantain Joint Business plans (JBPs) Submit daily &amp; weekly reports regarding Joint Business plans (JBPs) to line manager Maintain distributor contacts Work closely with Key Distributor customer service department to ensure timely dispatch and delivery of customer orders</li>
	<li>Document and manage expenditures Ensure management of Smollan assets including HHT devices Ensure compliance of set regulations between your team and distributor Implement and maintain sales operational excellence, policies and procedures including standard operating procedures</li>
	<li>Compile extensive route planning including designing of your team call cycles / PJPs and timely communication of changes on call cycles / PJPs Develop and maintain relevant database of your team customers</li>
	<li>Ensure accurate information is recorded and quality checked, take corrective action where necessary Keep abreast of new developments in the industry and communicate new developments to your team and line Manager Agree on deliverables, scope and timelines with line managers .</li>
	<li>Operational Management|Communicate and ensure team understanding of set store KPIs Oversee the execution and achievement of agreed store KPIs</li>
	<li>Coordinate with store managers to unlock store challenges with respect to store KPIs Ensure execution of 6Ps at store level Follow stipulated guidelines regarding stock management including orders and returns policies</li>
	<li>Oversee management of shelf health i.e Stock replenishment, Facings, integrity of planogram Ensure implementation and monitoring of planograms at store level</li>
	<li>Ensure effective implementation of promotional activities Oversee execution of in-store activations as per agreed activations plans Provide communication regarding set sales targets to respective team members</li>
	<li>Continuously monitor and evaluate set sales targets to ensure achievement Ensure sales volume growth through demand creation Conduct client specific instore audits Continuously benchmark and optimise sales achievement processes against best practice Provide regular feedback to Line Manager .</li>
</ul>

Requirements

<ul>
	<li>2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative||Essential / Minimum|2-5 years|</li>
	<li>Degree, Higher or Basic Diploma in sales &amp; marketing or relevant field</li>
	<li>Sales Management</li>
	<li>People management</li>
	<li>Administration skills</li>
	<li>Customer Service Skills</li>
	<li>Communication Skills (verbal &amp; written)</li>
</ul>

GA Field Supervisor (Kenya)

Description

Key Responsibilities and Deliverables:

Effective management of Shelf Health

<ul>
	<li>Ensure Stock Replenishment</li>
	<li>Gather required Data</li>
	<li>Complete Shelf facing input</li>
	<li>Effective Implementation</li>
</ul>

Update Categories Planogram

<ul>
	<li>Download signed version to Mobile Device </li>
	<li>Check integrity of Planogram i.e. Date, signature, drops and shelves per drop</li>
	<li>Approve for implementation</li>
</ul>

Planogram on Shelf

<ul>
	<li>Ensure a before picture is taken</li>
	<li>Ensure changes are Implemented on shelf</li>
	<li>Ensure an after picture is taken</li>
</ul>

Process stock administration

<ul>
	<li>Scan any Client discontinued lines on planogram and enter total store quantity</li>
	<li>Scan any new lines not appearing on planogram and enter total quantity</li>
	<li>Ensure pictures of any new competitor lines are taken and include pricing</li>
	<li>Follow stipulated guidelines regarding this stock</li>
</ul>

Effective management of the order and returns process

<ul>
	<li>Ensure daily stock counts are performed via Mobile Device</li>
	<li>Confirm automated orders placed with store management or place manual as needed by channel.</li>
	<li>Ensure adherence to suppliers’ standards and planograms</li>
	<li>Monitor stock availability and merchandising</li>
	<li>Ensure all OOS are communicated and recorded</li>
	<li>Ensure shelf health and appropriate daily housekeeping</li>
</ul>

Effective implementation of promotional activities

<ul>
	<li>Booked Displays are booked and are in compliance</li>
	<li>PI Labels accurately completed</li>
	<li>Price Flashes and Wobblers</li>
	<li>Promotional Price Compliance</li>
</ul>

Effective implementation of In-store activation

<ul>
	<li>Liaise with Store management regarding the Instore activation, i.e logistics</li>
	<li>Ensure sufficient stock pressure for every promotional activity</li>
	<li>Liaise with Instore auditor regarding the set up and logistics of the activation</li>
	<li>Assist with the activation on specified days</li>
	<li>Complete promoter broadsheets whenever in store promoters are present, regarding their performance</li>
	<li>Complete daily promoting reports regarding brands that you have promoted and the number of units sold</li>
</ul>

Effective Team &amp; Self-Management

<ul>
	<li>Ensure all information is cascaded and escalated in a timely and accurate manner.</li>
	<li>Manage your merchandiser teams accordingly.</li>
	<li>On ground trucking of merchandisers activities &amp; performance</li>
	<li>Providing timely and accurate daily records including merchandiser attendance</li>
	<li>Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained</li>
	<li>Demonstrate consistent application of internal procedures</li>
	<li>Plan and priorities, demonstrating abilities to manage competing demands</li>
	<li>Demonstrate abilities to anticipate and manage change</li>
	<li>Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs</li>
</ul>

Requirements

Essential / Minimum Requirements 

<ul>
	<li>2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative</li>
	<li>Degree, Higher or Basic Diploma in sales &amp; marketing or relevant field</li>
	<li>Sales Management</li>
	<li>People management</li>
	<li>Administration skills</li>
	<li>Customer Service Skills</li>
	<li>Communication Skills (verbal &amp; written)</li>
</ul>

GA Field Supervisor

About the job
You would play a crucial role in driving our expansion across Greater Africa and forming part of the evolutionary journey in these dynamic markets.
This is a unique opportunity to contribute to the growth of a forward-thinking company that values innovation, collaboration, and a global perspective.
<ul>
<li>Account Management</li>
<li>Team Management</li>
<li>Operational Excellence</li>
<li>Operational Management</li>
<li>2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative||Essential / Minimum|0-5 years|</li>
<li>Degree, Higher or Basic Diploma in sales &amp; marketing or relevant field</li>
<li>Sales Management</li>
<li>People management</li>
<li>Administration skills</li>
<li>Customer Service Skills</li>
<li>Communication Skills (verbal &amp; written)</li>
</ul>

Ga Filed Supervisor

<ul>
<li>Develop and implement marketing activation programmes to support the delivery of volume, turnover, gross margin and market share targets for cross channels/ customers in East Africa.</li>
</ul>
Responsibilities
<ul>
<li>Closely with the Cluster Manager (East Africa) and Marketing Leadership &amp; marketing teams of the local market partners to plan &amp; deliver marketing activation plans with full stakeholder alignment. to drive in year performance &amp; strategic goals. (For the East Africa region)</li>
<li>and manage ASP budget to deliver marketing plans.</li>
<li>&amp; collect market insights of key competitor activity within applicable competition law.</li>
<li>and execute an annual marketing plan to deliver volume, turnover and gross margin targets. (For each partner country and country distributors)</li>
<li>as appropriate with the Africa, META marketing teams to ensure appropriate product portfolio, for the East African markets.</li>
<li>all marketing and activation activity, with post evaluations covering results, ROI and learnings.</li>
<li>Manages product portfolio in line with East Africa according to strategical ambitions, makes sure the portfolio meets local needs within global guardrails; identify gaps, launch new products, identify simplification opportunities and improvement areas.</li>
</ul>
Qualifications
<ul>
<li>University degree, Experience in Marketing. Experience in Sales will be huge plus.</li>
<li>in B2B and B2C marketing activation.</li>
<li>in disciplined marketing campaign execution.</li>
<li>of working with agencies across multiple channels and countries</li>
<li>of working in a matrix organization</li>
<li>interpersonal and communication skills</li>
<li>Lubricants experience essential</li>
</ul>

Marketing Specialist

<ul>
<li>Our organisation is on the lookout for a People Specialist: Talent Acquisition who will be responsible for managing and supporting the full recruitment cycle in the Greater Africa region. We are looking for an exceptional TA specialist based in Nairobi, Westlands. If you are passionate about making a difference in Africa, believe in the power of talent, and have the skills and experience required for this role, we would love to hear from you. </li>
</ul>
As a People Specialist: Talent Acquisition, you will be responsible for:  
Management of Processes and Procedures Relating to Talent Acquisition 
<ul>
<li>Understand strategic business priorities to ensure sourcing efforts are focused on business needs </li>
<li>Identify how changes in business strategy impact talent planning needs and know the best sourcing channels and messages to reach different talent segments </li>
<li>Implement and maintain recruitment processes to achieve recruitment targets </li>
</ul>
Reporting 
<ul>
<li>Continuously keep abreast of and report on trends and developments relating to talent acquisition </li>
<li>Communicate relevant insights to stakeholders </li>
<li>Identify risks and problems and make recommendations to improve processes and procedures </li>
<li>Monitor and provide feedback on processes and procedures to all stakeholders </li>
<li>Compile monthly EXCO and operational reporting on statistics, trends and best practises </li>
</ul>
Stakeholder Management 
<ul>
<li>Actively build, maintain, and grow strong relationships with relevant stakeholders, internally and </li>
<li>externally </li>
<li>Manage client expectations and manage effective flow of information </li>
<li>Manage end to end Supplier and service provider relationships </li>
</ul>
REQUIREMENTS
REQUIREMENTS 
What are we looking for?  
<ul>
<li>Candidate should be based in Nairobi, Westlands. </li>
<li>4-5 years’ experience in recruitment, preferably as an in-house specialist dealing with senior stakeholders. Generalist HR Experience would be desirable. </li>
<li>Proven experience as a talent acquisition specialist or similar role, with a focus on international and regional recruitment within Greater Africa </li>
<li>Recruitment, staffing and onboarding principles, practices &amp; procedures skills. </li>
<li>Applicant tracking systems. </li>
<li>Have negotiation skills </li>
</ul>

People Specialist II: Talent Acquisition

As a People Specialist: Talent Acquisition, you will be responsible for: 
Management of Processes and Procedures Relating to Talent Acquisition
<ul>
<li>Understand strategic business priorities to ensure sourcing efforts are focused on business needs</li>
<li>Identify how changes in business strategy impact talent planning needs and know the best sourcing channels and messages to reach different talent segments</li>
<li>Implement and maintain recruitment processes to achieve recruitment targets</li>
</ul>
Reporting
<ul>
<li>Continuously keep abreast of and report on trends and developments relating to talent acquisition</li>
<li>Communicate relevant insights to stakeholders</li>
<li>Identify risks and problems and make recommendations to improve processes and procedures</li>
<li>Monitor and provide feedback on processes and procedures to all stakeholders</li>
<li>Compile monthly EXCO and operational reporting on statistics, trends and best practises</li>
</ul>
Stakeholder Management
<ul>
<li>Actively build, maintain, and grow strong relationships with relevant stakeholders, internally and</li>
<li>externally</li>
<li>Manage client expectations and manage effective flow of information</li>
<li>Manage end to end Supplier and service provider relationships</li>
</ul>
Requirements 
What are we looking for?
<ul>
<li>Candidate should be based in Nairobi, Westlands.</li>
<li>4-5 years’ experience in recruitment, preferably as an in-house specialist dealing with senior stakeholders. Generalist HR Experience would be desirable.</li>
<li>Proven experience as a talent acquisition specialist or similar role, with a focus on international and regional recruitment within Greater Africa</li>
<li>Recruitment, staffing and onboarding principles, practices &amp; procedures skills.</li>
<li>Applicant tracking systems.</li>
<li>Have negotiation skills</li>
</ul>

DESCRIPTION
<ul>
<li>We’re on the lookout for an experienced Field Supervisors who will ensure growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian.</li>
<li>As a Field Supervisor you will be responsible for:</li>
</ul>
General responsibilities:
<ul>
<li>Support manager in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources.</li>
<li>Communicate and ensure understanding of promotional activities and objectives by field team.</li>
<li>Check availability of point-of-sale materials in stores. Ensure promotional activities have been implemented and maintained.</li>
<li>Check to ensure generic, store-specific planograms and category flows are implemented/maintained.</li>
<li>Check shelf-health is implemented and maintained. Provide feedback to clients on slow/fast sellers and recommend appropriate actions to achieve sales targets.</li>
<li>Ensure proper management of stock in stock rooms.</li>
<li>Ensure forward share is equal with market share. Provide regular feedback to clients on forward share changes.</li>
<li>Compile trade contact reports</li>
<li>Collect and give feedback using available feedback platforms usage (e.g. manual tracking, SMART, etc.)</li>
<li>Gather reports/insights on competitor's activities, promotions, rotation of stock, product recalls, pricing, planogram and new innovations.</li>
<li>Attend review meetings with clients, if requested</li>
</ul>
Leadership responsibilities:
<ul>
<li>Guide team to ensure effective delivery of team’s goals.</li>
<li>Drive learning and development of team in Field Marketing and DKSH behaviours to achieve team/function goals.</li>
<li>Drive self-learning and improvement in Field Marketing and DKSH behaviours as part of continuous learning.</li>
</ul>
Functional skills and knowledge:
<ul>
<li>Demonstrate basic experience in fast moving consumer goods, field sales and marketing.</li>
<li>Demonstrate basic numeracy and quantitative analysis skills.</li>
<li>Proven competency to handle confidential/sensitive information in an appropriate and secure manner.</li>
<li>Demonstrate fluency in local language and ideally in English, both written and spoken</li>
<li>Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)</li>
</ul>
REQUIREMENTS 
What are we looking for? 
To qualify for this role, you should have 
<ul>
<li>2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative</li>
<li> Degree, Higher or Basic Diploma in sales &amp; marketing or relevant field</li>
<li>Sales Management</li>
<li>People management</li>
<li>Administration skills</li>
<li>Customer Service Skills</li>
<li>Communication Skills (verbal &amp; written)</li>
</ul>

We’re looking for truly unique people who believe in fostering a diverse and inclusive environment where our people are cared for, happy and inspired in building an extraordinary place to work. We’re on the lookout for a Supervisor/Team to join our growing sales team in Kenya.
As a Supervisor you will be responsible for:
<ul>
<li>Effective management of Shelf Health</li>
<li>Update Categories Planogram</li>
<li>Planogram on Shelf</li>
<li>Process stock administration</li>
<li>Effective management of the order and returns process</li>
<li>Effective implementation of promotional activities</li>
<li>Effective implementation of In-store activation</li>
<li>Effective Team &amp; Self-Management</li>
</ul>
REQUIREMENTS
What are we looking for?
<ul>
<li>Diploma of any field</li>
<li>3 years’ or more experience in the FMCG Industry as a Supervisor</li>
</ul>
Desired competencies:
<ul>
<li>Interpreting data and examining information to inform strategy</li>
<li>Team management</li>
<li>Meeting timescales</li>
<li>Making Decisions</li>
<li>Following procedures and driving a high-performance culture</li>
<li>Developing expertise and providing insights</li>
<li>Upholding company standards &amp; integrity</li>
<li>Adopting practical approaches to driving solutions</li>
<li>Identifying and seizing opportunities</li>
</ul>
What’s in it for you?
<ul>
<li>Robust benefits package </li>
<li>A workplace that encourages growth and will challenge you </li>
<li>Opportunity to work with one of the world’s largest FMCG companies </li>
</ul>