Account Manager – Q Commerce

YOUR MISSION

Q-Commerce is the second biggest category inside Glovo. We are currently building a strong team to re-invent how consumers buy their groceries and any other product in their city, making it more convenient and easy than ever.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement
• Be responsible for your partners’ business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
• Own partners’ relationships end to end, from the top to the bottom line of the P&L
• Get feedback from partners and translate it into product, marketing, and operations improvement.
• Guarantee partners’ content quality
• Increase Glovo’s visibility through marketing activations with partners in their offline stores
• Improve Glovo’s revenue through commission renegotiations and monetization of your partners
• Be the main point of contact between Glovo’s different areas and the partner

WHAT YOU WILL BRING TO THE RIDE

• You have 2+ years of relevant hands-on sales experience / account management experience/Consulting experience
• Strong Commercial skills & Negotiation Skills
• Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
• Get things done attitude, proactive, organized, and obsessed with details
• Exceptional verbal and written communication skills with an aptitude for building strong client relationships
• A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude
• Comfortable working in a high-growth and high-performance start-up environment