Account Manager – Q Commerce

nairobiKE

Full-time

Bachelor

2 months ago02/19/202603/21/2026

- Accepting Applications

YOUR MISSION

Q-Commerce is the second biggest category inside Glovo. We are currently building a strong team to re-invent how consumers buy their groceries and any other product in their city, making it more convenient and easy than ever.

THE JOURNEY

  • Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement
  • Be responsible for your partners’ business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
  • Own partners’ relationships end to end, from the top to the bottom line of the P&L
  • Get feedback from partners and translate it into product, marketing, and operations improvement.
  • Guarantee partners’ content quality
  • Increase Glovo’s visibility through marketing activations with partners in their offline stores
  • Improve Glovo’s revenue through commission renegotiations and monetization of your partners
  • Be the main point of contact between Glovo’s different areas and the partner

WHAT YOU WILL BRING TO THE RIDE

  • You have 2+ years of relevant hands-on sales experience / account management experience/Consulting experience
  • Strong Commercial skills & Negotiation Skills
  • Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
  • Get things done attitude, proactive, organized, and obsessed with details
  • Exceptional verbal and written communication skills with an aptitude for building strong client relationships
  • A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude
  • Comfortable working in a high-growth and high-performance start-up environment


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Glovo

Glovo

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. It aspires to be a multi-ca...