Associate/Senior Associate Chief of Staff

How You Will Make an Impact 

Strategic Leadership Support to the CEO and other senior leaders  

• Structure and prepare CEO engagements with senior leadership, board members, key partners, and external stakeholders. 
• Ensure the CEO’s priorities are clearly communicated, resourced, and executed across the organization. 
• Serve as the CEO’s strategic thought partner and advise courses of action on critical matters, using a data-driven approach. 

Leadership Rhythm & Governance 

Oversee decision-making cycles across the CEO, Senior Leadership Team, and Board: 

• Design agendas 
• Synthesize insights 
• Prepare materials 
• Ensure follow-through 

Interface Management 

• Manage the flow of information between the CEO and senior leaders, ensuring clarity, alignment, and productive collaboration. 
• Serve as a trusted advisor and thought partner behind major organizational decisions and conversations. 

Support on Strategic Initiatives (examples, responsibilities can shift depending on organizational needs and priorities) 

AI Integration & Digital Transformation 

• Support the design, piloting, and scaling of AI tools that enhance decision-making, team productivity, and service delivery. 
• Drive organizational AI adoption, capability-building, and change management. 
• Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages. 

Internal Operating Model Evolution 

• Support the integration of AI across our operational systems, piloting and scaling tools that boost productivity and decision-making. 
• Drive process redesign across people systems, workflows, governance rhythms, and collaboration structures. 

Change Management Leadership & Transformation  

• Drive end-to-end change processes: diagnosing issues, designing solutions, preparing teams, ensuring adoption, and measuring results. 
• Act as the integrator across teams, ensuring transformation efforts are coherent, sequenced, and embedded in practice. 

Impact strategy & measurement  

• Support the impact team with the development of Instiglio’s Impact Strategy  
• Support the development of a comprehensive Impact Measurement & Monitoring framework  

Roll-Up-Your-Sleeves Execution 

• This is not a strategy-only role. You will personally: Build tools, draft frameworks, run project management, facilitate alignment, troubleshoot operational fires, ensure implementation sticks 
• You are responsible for seeing things through from idea to execution to sustained adoption.

Who You Are 

Experience 

More than 5 years of relevant experience in:  

• Business & Management consulting, or similar roles; 
• Stakeholder management, with senior executives on strategy and execution; 
• Exposure to organizational transformation & change management, and/or systems-building in high-growth or complex environments, and/or designing and scaling operating models, decision systems, and workflows.