Branch Manager - Wote

nairobiKE

Full-time

Bachelor

10 hours ago09/17/202510/17/2025

- Accepting Applications

Job Purpose

The job holder is responsible for:

  • Driving branch performance against key performance standards as communicated and agreed with the head of business segment in areas such as; Balance sheet growth (funded and non-funded lines) sales growth & income contribution, cost performance, credit management, employee satisfaction, customer experience & Operational risk & control management.
  • Providing the right leadership to branch staff and inculcate a high-performance culture at branch level. Key Responsibilities 1. Prospect for new business from new and existing clients.
  • Prepare call reports with recommendations and submit them for approval.
  • Drive branch business performance by achieving growth in performance parameters. 4. Monitor branch sales performance and portfolio growth to meet targets.
  • Identify business improvement opportunities and suggest service enhancements, product improvements, and process changes.
  • Understand local business drivers impacting branch performance. 
  • Submit weekly activity reports including business acquired and customer issues. 
  • Analyze financial statements, assess credit requests, and present findings and recommendations to approvers.
  • Manage collateral registration process and ensure timely securities perfection. 
  • Oversee excess drawings and loan arrears to maintain asset quality. 
  • Ensure branch service excellence through monitoring and resolution planning. 
  • Build a motivated branch team, ensure compliance, and monitor operational performance while maintaining high service standards.

Qualifications and Competencies

  • Bachelor’s Degree in a Social Science or related field Professional Qualifications / Membership to professional bodies/ Publication
  • Relevant professional qualification;
  • Member of a relevant professional body Work Experience Required
  • Over Ten (10) years’ relevant experience with over Three (3) years in management in a similar organization.
  • Strong leadership skills
  • Executive disposition 
  •  Demonstrate high levels of integrity
  • Excellent communication and interpersonal skills

Interested and qualified? Go to I&M Bank on imbank.bamboohr.com to apply

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I&M Bank

I&M Bank

From June 2013, I&M Bank shares are publicly traded in the Nairobi Stock Exchange through the acquisition of its entire shareholding by I&M Holdings Ltd, a publicly listed company. I&M Bank is a domi...