Business Manager, Business Assurance – East Africa

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.The incumbent shall be responsible for: Accountability for the growth, profitability and transformation of the Business Assurance business across East Africa. The role strengthens the existing business while identifying and developing new markets, building commercial capability, improving operational performance and expanding SGS’s position across the region.Scope: Kenya serves as a key operating hub, while the mandate extends across East Africa according to market potential and SGS priorities. The role develops and executes regional and country growth plans to achieve revenue, margin, customer satisfaction and market expansion objectives while ensuring operational efficiency, quality, compliance, integrity and technical excellence. Key Focus: This role requires an entrepreneurial business leader who can build markets, develop high-performing teams, strengthen leadership capability and make the organisational decisions required to supportMain Duties and responsibilities:Own the East Africa Business Assurance growth agenda, with accountability for revenue, profitability, market development and business performance across the region.Develop and execute a three-year East Africa growth plan, identifying priority countries, sectors, services, customer segments and investment requirements.Identify and penetrate new geographic markets across East Africa, developing the appropriate direct, partnership, affiliate or other operating model in line with SGS governance.Translate regional and...