CHANGE MANAGER (MANAGER 2) IN STRATEGY AND RISK DEPARTMENT

The Change Manager supports the Senior Manager, Strategic Initiatives Support in designing, developing, and executing the Bank's Change Management Strategy and Plans for all Strategic initiatives, and broader organizational transformation efforts. This role ensures that the "people side" of change, including shifts in processes, systems, technology, job roles, and organizational structure is managed effectively to maximize employee adoption, minimize resistance in achieving the desired business outcomes and benefits.Change Strategy and Planning1. Develop and execute a comprehensive, structured Organizational Change Management (OCM) methodology and framework aligned with the Bank’s Project management standards.2. Create integrated Change Management Plans for all Strategic Initiatives, covering key areas: stakeholder management, communication, training, resistance management, and sponsorship.3. Conduct formal Change Impact Assessments to identify how specific projects (both IT and non-IT) will affect various employee groups, job roles, and business processes.Communication and Engagement4. Design, coordinate, and execute communication plans to keep stakeholders informed about the nature, timing, and rationale of changes.5. Collaborate closely with Project Sponsors and Senior Management to ensure they fulfill their role as active and visible change sponsors.6. Facilitate focus groups, town halls, and engagement sessions to gather feedback, address concerns, and build buy-in across the Bank.Training and Capability Building7. Work with subject matter experts (SMEs) to define the knowledge and skill gaps resulting from the change.8. Oversee the development and delivery of targeted training programs and materials (such as job aids, guides, workshops) to ensure employees are ready and able to perform their new roles and use new tools/processes.Adoption and Resistance Management9....