Chief of Staff & Head of Transformation

How You Will Make an Impact 

Build the Systems That Elevate Instiglio’s Impact (60%): You will architect and drive the next generation of Instiglio’s organizational backbone: 

AI Integration & Digital Transformation 

• Lead the design, piloting, and scaling of AI tools that enhance decision-making, team productivity, and service delivery. 
• Drive organizational AI adoption, capability-building, and change management. 
• Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages. 

Impact Management Systems (with the CIO) 

• Strengthen how we measure organizational performance, learning, and results. 
• Design and refine frameworks, tools, and processes that clarify goals, drive alignment, and enable strategic decision-making. 

Partnerships Development Systems 

• Build systems that enhance how Instiglio grows and stewards partnerships across donors, governments, and the private sector. 
• Develop processes that support pipeline visibility, strategic engagement, and institutional partnerships. 

Internal Operating Model Evolution 

• Lead the integration of AI across our operational systems, piloting and scaling tools that boost productivity and decision-making. 
• Drive process redesign across people systems, workflows, governance rhythms, and collaboration structures. 

Change Management Leadership & Transformation  

• Drive end-to-end change processes: diagnosing issues, designing solutions, preparing teams, ensuring adoption, and measuring results. 
• Act as the integrator across teams, ensuring transformation efforts are coherent, sequenced, and embedded in practice. 

Roll-Up-Your-Sleeves Execution 

This is not a strategy-only role. You will personally: 

• Build tools 
• Draft frameworks 
• Run project management 
• Facilitate alignment 
• Troubleshoot operational fires 
• Ensure implementation sticks 
• You are responsible for seeing things through from idea to execution to sustained adoption.

Serve as Chief of Staff to the CEO (40%): You will enable the CEO to focus on the highest-value priorities and operate at maximum leverage: 

Strategic Leadership Support 

• Structure and prepare CEO engagements with senior leadership, board members, key partners, and external stakeholders. 
• Ensure the CEO’s priorities are clearly communicated, resourced, and executed across the organization. 

Leadership Rhythm & Governance 

• Oversee decision-making cycles across the CEO, Senior Leadership Team, and Board: 
• Design agendas 
• Synthesize insights 
• Prepare materials 
• Ensure follow-through 

Interface Management 

• Manage the flow of information between the CEO and senior leaders, ensuring clarity, alignment, and productive collaboration. 
• Serve as a trusted advisor and thought partner behind major organizational decisions and conversations. 

Strategic Projects 

• Lead CEO-sponsored special initiatives — especially those at the intersection of strategy, transformation, and systems-building. 

Who You Are 

Experience 

• ~10 years of relevant experience in: 
• Organizational transformation & change management 
• AI or technology implementation in organizations 
• Systems-building in high-growth or complex environments 
• Management consulting, public sector reform, or international development 
• Working closely with senior executives on strategy + execution 
• Designing and scaling operating models, decision systems, and workflows