Community Brand Ambassador

About Us Penda Health is an award-winning, innovative healthcare company dedicated to delivering high-quality, compassionate, and trustworthy care to every patient we serve. Our vision is for everyone in Africa to have healthcare they can trust — care that is accessible, reliable, and centered on people. Today, our team of 600+ passionate professionals proudly operates 20 Medical Centres across Nairobi, Kiambu, and Kajiado Counties, offering a wide range of outpatient and diagnostic services that bring The Penda Way to life every day. At Penda, we are building a culture where our people grow, our patients feel valued, and our communities thrive — because we’re Here When It Matters.Role Summary The Community Brand Ambassador promotes the Penda Health brand within the community, builds strong relationships with potential customers, and drives patient growth at our medical centers. This role involves executing community outreach activities, sharing accurate information about our healthcare services, and creating partnerships that support increased awareness and access. Success in this role means building strong community trust, generating consistent leads, and increasing patient visits driven by impactful engagement.Key ResponsibilitiesMarketing & Activation Promote the Penda Health brand within the community through outreach, distribution of materials, partnerships, and registration of customers on “Chat na Penda.”Customer Engagement Engage respectfully with potential customers, address concerns, provide accurate information about services, and build community trust and rapport.Reporting Submit daily activity reports, share partnership and lead updates, and meet daily and monthly community engagement and patient growth targets.Penda Way & Collaboration Demonstrate teamwork, uphold Penda’s customer...