Data Platforms Manager

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background:  

Technology and Operations support the organization’s work by providing reliable and scalable solutions for offices around the world.

The Data Team at IRC is responsible for the design, delivery and governance of data technology and data programs at the IRC. Our team is committed to high-impact results by encouraging relationships across the organization, driving continuous improvement, and delivering value through the implementation of high-quality, strategic data programs. 

Job Overview/Summary: 

The IT-Data team is seeking a Data Platforms Manager to support the Data team in administering, governing, and optimizing the enterprise data platforms used across the organization—including Databricks & Unity Catalog and Power BI.

This role ensures that data platforms are secure, well-governed, properly administered, and aligned with Data Team related standards, processes and guidelines. 

Responsibilities: 

• Administer and manage configurations across Data Platforms (including Azure Purview, Databricks and Power BI)
• Implement and maintain role-based access controls (RBAC), workspace administration, group-based identity management, and platform-level privileged roles.
• Manage platform auditing, monitoring, compliance, and license governance.
• Support in implementing Enterprise Data Cataloging processes and practices such as column definition, data classification and ownership identification.
• Administer and manage support tickets such as license provisioning, grating access, and issue troubleshooting. 
• Train data owners and stewards on new guidelines, standards and processes.
• Document and maintain privileged roles across data platforms (such as Fabric Admin, Databricks Account Admin, Domain Admin, etc.).
• Align data platform configurations and processes with internal policies and compliance requirements such as Global Information Security and Data Protection policies.
• Develop and maintain usage / audit logs monitoring tools.
• Work closely with Data Team leads, Data Engineering teams, Business Analysts, and other IT members to ensure platform governance and business alignment.
• Support data owners and custodians in implementing proper data control, classification, and access processes.
• Maintain clear documentation, workflows, and platform administration guidelines.
• Support in evaluating data platforms’ enhancements and new capabilities/features.
• Monitor data platforms performance such as Power BI premium capacities.

Job Requirements: 

Education: 

• Bachelor's degree in computer science, Information Management, or related experience. 

Work Experience: 

• 2 years of experience administering data platforms such as Power BI, Databricks / Unity Catalog.
• 5 years of experience in one of the key data functions such as Data Engineering and Data Analytics.
• Strong understanding of data classification, protection, tagging, and cataloging.
• Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
• Non-profit and international humanitarian aid experience is a plus.

Demonstrated Skills and Competencies:

• Demonstrated ability to maintain positive, collaborative, productive relationships with diverse key stakeholders across the organization.
• Well-developed analytical and problem-solving skills, with an ability to devise creative solutions to complex problems and issues.
• Strong communications skills with the ability to listen and converse effectively with technical and non-technical colleagues on reporting analysis and insights.
• Sound judgment in maintaining confidentiality key internal business information.
• Passion for and commitment to the IRC’s mission.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent technical skills, including strong experience with SQL, complex relational databases, BI tools, and data visualization.

Working Environment:

• Standard office work environment
• Ability to travel as required
• The Data Platforms Manager will collaborate closely with team members based in the United States and must maintain a minimum of 3 hours of overlapping work time with the New York time zone.

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The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles. 

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.