Deputy People & Culture Director, Country Operations - Regional

Responsibilities

• Strategic Planning: In collaboration with the Regional Directors, develop and implement People & Culture strategies and initiatives aligned with the overall business objectives.
• Workforce Planning: Work with each country P&C Manager to develop and implement annual workforce plans inline with business needs
• HR Operations Management: Oversee all HR operations, including but not limited to employee relations, payroll, benefits administration, HRIS management, compliance, and policy development.
• Process Improvement: Continuously assess P&C processes and procedures to identify areas for improvement and implement solutions to streamline operations and enhance efficiency.
• Leadership Development: Lead, mentor, and develop a high-performing P&C operations team, providing guidance, support, and professional development opportunities.
• Legal & Compliance: Ensure compliance with all relevant employment laws and regulations, as well as internal policies and procedures. Conduct regular assessments to identify areas of potential legal risk and take appropriate action to mitigate those risks & 
• Employee Wellness & Engagement: Drive initiatives to enhance employee wellness, engagement, satisfaction, and retention, fostering a positive and inclusive work environment.
• Data Analysis: Utilize P&C metrics and analytics to track key performance indicators, identify trends, and make data-driven decisions to support business objectives.
• Communication: Develop and maintain effective communication channels with employees at all levels, ensuring transparency and clarity regarding P&C policies, programs, and initiatives.
• P&C Budget Management: Develop and manage the HR operations budget, ensuring efficient allocation of resources and cost-effective options.

Minimum Qualifications

• The Deputy P&C Director is a seasoned leader who comprehends how efficient people operations support business strategy, and will oversee P&C initiatives across multiple countries to achieve strategic goals.
• Bachelor Degree in any other related field, a Master’s degree or professional HR Certification will be an added advantage
• 8+ years of progressive experience in HR, with at least 5 years in a leadership role overseeing HR operations.
• Strong knowledge of HR best practices, employment laws, and regulations within East & West Africa
• Excellent leadership, communication, presentation and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Excellent collaborator – approachable, warm, honest, transparent, and able to influence others and manage up with confidence
• Proven track record of driving process improvements and implementing HR initiatives that positively impact the organization.
• Absolute confidentiality, demonstrating high levels of discretion, professionalism, and responsiveness.
• Has led benefits and compensation management in previous roles, understands the benchmarks of compensation in East and West Africa
• Experience with HRIS systems and proficiency in data analysis and reporting.
• Fluent in English, additional proficiency in French will be an added advantage.