Dispatch Clerk, Pathology Admin Office

Responsibilities:

• Dispatch reports after adequate entry of details in dispatch books for each user group.
• Ensure that only completed reports are dispatched to the user group having been signed by senior laboratory staff.
• Ensure that the laid down protocols of dispatch of reports and timings are maintained at all times.
• Attend to queries from doctors, patients and other department staff regarding dispatch of reports.
• Co-ordinate routine disposal of laboratory forms as per protocols laid down by the department.
• Keep a log of details of misfiled or mis-dispatched reports.
• Assist in photocopying of letters and reports of the department.
• Participate in quality improvement and patient safety initiatives
• Participate in continuous medical education
• Perform any other duties from time to time as may be assigned by the supervisor or designee

Requirements:

• Minimum 1 year working experience
• KCSE C or an equivalent
• Good communication   skills (both written and  oral)
• Team Player
• Pleasant personality
• Good customer service skills