Expert Head - SSA

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.In this position you will:The Head of Expert (HOE) at Haleon leads an end-to-end expert operation overseeing Expert Engagement Leaders (EELs), Expert Marketing Managers, Omnichannel Activation Leads and Expert Data Stewardship/SFE & Capability Managers. This leadership role plays a critical role in driving a successful Omnichannel Transformation to increase quality expert recommendations, achieving ‘brand recommended most often’ (BRMO) status with consistent AWR increase and growing patient purchases through improved conversion lead by managing these key areas of expertise aligned with Haleon’s strategic objectives.Essential Job Responsibilities: Strategy Development and Implementation:Establishes the strategic direction of Expert Engagement in the LOC and leads the successful implementation through manpower solutions and digital channels.Plans,...