Field Collection Supervisor - (Boda Offline)

What you will do:

• Ensuring that team leaders meet there target that is performance wise. 
• Ensuring that there is equity when sharing case by team leaders .
• Ensuring that country wide offline process flow of cases/ work is maintained 
• Making various approvals .
• Monitoring portfolio performance 
• Coming up with strategies on how to improve performance 
• Monitoring agents performance. 
• Overall Expense reduction strategies. 
• Link between team leaders and the Departmental Head. 
• Training of new team leaders and field collection staff. 
• Coaching of existing Team leaders and staff. 

What you will need:

• Degree/Diploma in Business Administration or related field.
• Excellent communication and interpersonal skills.
• Strong analytical & problem-solving skills.
• At least four years of relevant experience.
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili.
• Good leadership skills
• Loyalty and Integrity