Global Market and Product Management Manager

The Global Market and Product Management Manager shall be part of the Global Reefer Technical Expertise team, with the scope Africa (less South Africa and MED bordering countries). The main function of this role is to oversee all reefer commercial matters within above mentioned scope including to ensure soundness of the operational procedures followed per commodity needs as week as to develop reefer business within the region.

This position reports administratively to the Cluster Chief Commercial Officer and functionally to the Reefer Technical Director, Marseille and shall be based in Nairobi, Kenya.

Mission & Responsibilities:

• Establish and regularly reviewing reefer operational procedures for safe carriage of all normal & special reefer cargoes.
• Internal reefer vertical, with internal stakeholders being Commercial, Trade, Operations, Logistics and MnR teams.
• Lead the processes involving high value and/or Special services refrigerated cargo in the Region. 
• Identify and drive growth for high value and Special reefer commodities that requires special temperature treatment/technologies. 
• Convey advise and support  to the customers, to the agents in the local offices, to the region areas sales departments.
• Manage special trainings dedicated to the reefer internal and external network on commodities and which may arise and keep focus on the new technologies of the market.
• Assist Reefer Technical Director on organizing Post Harvest initiatives in dialogue with key customers to drive acceptance by customers in adopting leading technology.
• Give recommendations & technical support to risk management team in evaluating and minimizing claims.
• Any other tasks assigned on the basis of the Reefer Manager’s skill set.