HEAD OF ICT- VisionFund Kenya

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Overview

VisionFund Kenya is a dynamic financial services company and a key investment of World Vision Kenya, committed to fostering sustainable financial inclusion. Learn more at www.visionfundkenya.co.ke.

The Head of ICT is tasked with leading and coordinating the development of a forward-thinking, world-class ICT strategy for VFK. Reporting directly to the Chief Executive Officer, the role focuses on ensuring that the ICT strategy is closely aligned with VFK’s overall business goals and continuously adapts to the evolving needs of the organization and its various units. The position also involves conducting research and advising management on emerging technologies and trends that could add value to VFK.

Additionally, the role provides strategic direction in designing and implementing a secure, innovative, and business-oriented ICT framework that supports VisionFund Kenya’s mission and operational priorities, while ensuring the efficient performance of all ICT systems and infrastructure.

Key Responsibilities

1. Strategic Leadership

• Advise the CEO and Senior Management on ICT strategy and infrastructure.
• Identify and recommend emerging technologies to enhance organizational performance.
• Participate in leadership and strategic decision-making forums.

2. ICT Strategy, Planning & Budgeting

• Develop and implement the ICT strategy aligned to business goals.
• Prepare and manage the ICT annual budget ensuring cost-effectiveness.
• Oversee delivery of ICT projects and services across the organization.
• Lead ICT capacity building and staff training initiatives.

3. ICT Governance, Risk & Compliance

• Develop, implement, and enforce ICT policies, procedures, and standards.
• Ensure data protection, cybersecurity, and regulatory compliance.
• Establish and maintain disaster recovery and business continuity plans.
• Oversee ICT documentation and resource management.

4. ICT Operations & Systems Management

• Manage ICT infrastructure, systems, and user support services.
• Ensure high system availability, reliability, and performance.
• Supervise and mentor ICT staff.
• Ensure integrity and accuracy of systems, including loan tracking systems.

5. Other Duties

• Perform any other duties as assigned by the CEO.

Key Performance Indicators (KPIs)

• Approved and implemented ICT strategy and annual plan.
• ICT budget adherence and cost optimization.
• System uptime and service availability.
• Effective ICT risk management and data security.
• User satisfaction and support responsiveness.
• Successful implementation of ICT projects and innovations.

Qualifications & Experience

Academic Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Master’s degree in a relevant field (preferred).

Professional Qualifications

• Relevant ICT certifications (e.g., ITIL, COBIT, CISSP, CISA, PMP) are an added advantage.

Experience

• Minimum of 8–10 years’ experience in ICT, with at least 5 years in a senior leadership role.
• Proven experience in ICT strategy development and implementation.
• Experience in financial services or microfinance sector is an added advantage.
• Strong background in ICT governance, cybersecurity, and systems management.

Core Competencies

• Strategic thinking and innovation
• Leadership and people management
• Strong communication and interpersonal skills
• Analytical and problem-solving skills
• High level of integrity and accountability
• Ability to manage change and drive transformation

Leadership Competencies

• Ability to build and lead high-performing teams
• Strong stakeholder engagement and influence
• Results-oriented with a focus on impact
• Agile and forward-thinking leadership approach

Other Requirements

• Must be a committed Christian, able to work across denominational differences.
• Willingness to lead and participate in daily devotions.
• Strong alignment with VisionFund Kenya’s mission and values.

Working Conditions

• Office-based role in Nairobi.
• Availability to respond to ICT issues outside normal working hours when required.

Application Instructions

The care and protection of children and vulnerable adults is our top priority. We take our responsibility to protect those we work with seriously. We have extensive Child and Adult Safeguarding policies and protocols in place to safeguard children and the communities we serve. We condemn all forms of exploitation or abuse of children or adults and have a zero-tolerance policy for incidents of violence, especially against children.

All candidates must be professing and practicing Christians whose conduct and depth of character are governed by personal Christian convictions. Interested and suitably qualified individuals should forward their applications, attaching copies of their academic and professional certificates, detailed CV indicating work experience, daytime contact, and addresses of 3 professionally relevant referees to reach on or before Saturday, 28th March 2026.

Important Notices:

The CV must be in PDF format, and all the attachments scanned into one PDF document.

VisionFund Kenya is a registered Data processor and controller, by submitting your application you consent to using your Data for recruitment purposes.

VisionFund Kenya is an Equal Opportunity Employer. We do not require payment during the recruitment process.

Applicant Types Accepted:

Local Applicants Only