HR Officer - Medical Centres

Job Objective/Purpose

Responsible for the implementation of the Organization’s policies through systems and practices that contribute to building the organization’s human capital in line with Company goals

Key Responsibilities

• Balance the manpower staffing levels (Permanent, Contract & Locum Staff) for the respective units in liaison with the Senior HR Business Partner
• Be a first point of contact for staff queries on HR related issues and escalating this to the HR Business Partner when need arises.
• To deputize with prior authorization by the HR Business Partner as a panel member in selection and recruitment interviews. Keep a record of interviewed candidates and their scores to ensure transparency of the process and for reverting to runners up if the situation so demands.
• Maintain up to date contracts, licenses for all medical staff, including locum to ensure compliance and accurate data base.
• In liaison with the Senior HR Business Partner, Provide support in the timely generation and consolidation of HR reports.
• Maintain and update staff information on the database in HRMIS. Ensure that hard copy personnel files and soft copies are confidentially maintained and any disclosure subject to authorized approval.
• In liaison with the Senior HR Business Partner, advice and support managers/supervisors on leave management.
• In liaison with the Senior HR Business Partner, advice line managers and other employees on employment law and the organizations policies.
• Assist staff to understand their job descriptions, functions, roles & responsibilities, how they fit into the overall organization structure and the criteria for performance evaluation, personal development, and growth. 
• In liaison with the Senior HR Business Partner, advising line managers and staff on handling of disciplinary issues.
• In liaison with the Senior HR Business Partner and in consultation with the relevant line managers, ensure payroll data such as staff locum/external locum payment is accurate and timely for dissemination to the payroll department.
• Responsible for monitoring employee confirmation dates and to proactively follow-up with the relevant managers to ensure conformity with the stipulated policy as may be in place.
• Assist the Senior HR Business Partner with planning and organizing scheduled training programs.
• Coordinate with line managers to ensure that new staff/locums are taken through the on-the-job orientation and facilitate scheduled induction programs.
• Ensure that uniforms & name tags are issued on time per the standard schedule and that when staff exit, these are returned and accounted for
• Support and coordinate performance cycle by ensuring timely compilation of documentation and reporting.
• Ensure closure of all Internal Audit Issues per plan to achieve a score of = or > 95%
• Ensure achievement of Quality Scores of = or > 75%
• Liaise with the unit managers/branch managers to ensure that all staff annual licenses are processed & renewed in good time.
• Ensure submission of Standardized Rotas and upload files by 7th of every month, Registration of new staff, coordination and submission of T&A reports
• Time and Attendance.
  • Ensure monthly adherence to planned Rota  
  • Ensure monthly time and attendance compliance rate of <80%Registration of staff and their dependents on the HRMIS/MED360. 
• Assist the line managers in implementing and introducing employee engagement strategies that will contribute to teamwork and will enable a conducive working environment.
• Carry out exit interviews and ensure that the exit process is done seamlessly.
• Perform any other duty as assigned by the supervisor in line with the job description

Person Specification

• Degree in HR or business-related field
• Relevant HR certification is an added advantage
• 3 years HR experience 
• Organizational awareness and detail-oriented
• Strong interpersonal and communication skills, teamwork and reliability