Human Resource Specialist

Key Purpose Statement

• The Human Resource Specialist will be responsible for delivering comprehensive professional human resource services to the organization and respective function in line with the organization’s HR Strategy. They will also provide administrative support to the HR Business partner and first line query resolution support to internal customers, ensuring process efficiency and effectiveness, and excellent customer service for all HR related matters.

Key Duties & Responsibilities    
HR Advisory Support

• Interpretation, advising and communicating to line mangers and staff on HR policies and procedures, business changes and or updates and ensuring adherence to the same.
• Support HR Business Partner as regards performance management, deployment; staff development tasks; succession planning processing; manpower planning & budgeting; job evaluation; change management assignments etc.
• Gather relevant data from the various functions to support the HR metrics; analyse data, perform trend analyses and report HR performance on a monthly, quarterly, bi-annual and annual basis
• Facilitate the transfer of staff to various workstations in line with the business needs.
• Partner with the Talent Acquisition Specialist  and Payroll team to ensure end to end completion of document processing i.e. document generation, employee files, payroll etc. that are generated throughout the employee life cycle
• Assists with SAP functional queries including transactional, navigation and problem solving so that a professional and efficient HR service can be provided to customers.

Talent Management Support

• Facilitates the background checks for potential candidates.
• Supports the specialist with setting up of psychometric assessments for potential candidates
• Completes Employee Take – on processes SAP (including payroll interface).
• Supports the Talent Acquisition specialist in interviews where/when required.
• Working closely with the Talent Acquisition specialist, to ensure new staff are well on boarded to CCBA.
• Completed general office administration
• Completes and controls day-to-day office administrative functions so that all documentation can be correctly and timeously handled, whilst providing a quality service.
• Ensures at all administrative activities meet the standards of the customer and relevant company policies and procedures (100% accurate, timeous, etc.).
• Records are kept, maintained and updated as per company procedure and access is properly controlled.
• Co-ordinates various HR activities.

HR Reporting

• Draws HR reports, analyses trends and reports on these.
• Reports meet the standards of the customer (on time and 100% accurate and any other specific needs of the customers in line with the requirements set by the HRBP).
• Helps maintain a positive service culture.
• Employee Relations & Culture Management
• Supports the conclusion and administration of disciplinary inquiries as and when required.
• Listen to grievances, advice and implement appropriate disciplinary procedures and ensure compliance to HR policies and procedures on the same.
• Keep up to date with changes to employment and other relevant legislation and HR best practices.
• Schedules Union Management meetings and compiles minutes.
• Administer the annual employee engagement survey in the respective function(s).
• Supports employee engagement initiatives (e.g. Long Service Awards, Communication sessions, Family Days, Wellness activities, etc.)

Skills, Experience & Education    
Qualifications

Minimum Requirement

• Bachelor’s Degree, with post graduate HR qualification.
• Be a certified member of IHRM.

Work Experience

• Minimum of 3-5years’ experience in human resources preferably in an FMCG environment
• Understanding HR Policies and procedures deeply as well as Kenya HR labour Laws.
• Relevant experience in HR systems and processes.
• Sound MSD experience and Good MS office Skills.

General    
Competencies

• Excellent interpersonal, good communication skills and an ability to communicate at all levels with internal and external customers.
• Highly professional standards of integrity and customer service.
• Ability to establish trust.
• Reputation for discretion and sound judgment.
• Ability to gather, analyse and report on key business and HR metrics to support decision making.          
• Deadline driven and ability to work under pressure.
• High energy levels, self-motivated and displays initiative.
• Good understanding of HR business processes.
• Basic understanding of relevant legislation and its impact on effective HR practice.
• Good coordination skills.
• Ability to operate independently, demonstrate initiative, sound judgement, sensitivity and maintain confidentiality.