ICT Officer

Our client, a cooperative Union based in central Kenya is seeking to fill the position of ICT Officer. The appointment shall be a three-year renewable contract based on satisfactory performance.Job PurposeThe ICT Officer is responsible for planning, coordinating, implementing, and continuously improving the technology environment for the Cooperative Union and its business units ensuring that ICT services are secure, reliable, and efficient.The role provides both strategic and operational leadership, overseeing ICT infrastructure, core business systems, digital platforms, information security, business continuity arrangements, and user support services. The ICT Officer is expected to ensure that technology effectively enables business operations, safeguards the cooperative’s information assets, maintains system integrity, and supports its digital transformation objectives.Duties & ResponsibilitiesDevelop the annual ICT work plan, budget, and activity schedules in alignment with the cooperative’s strategic plan.Participate in the development, review, and implementation of ICT policies, procedures, standards, and controls.Provide technical advice to management on ICT investments, technology risks, and digital opportunities.Prepare ICT reports for Management and the Board as required; monitor the implementation of approved ICT projects and programs.Manage and maintain the cooperative’s core business systems (e.g., financial systems, farm management systems, milling plant production tracking systems, property management systems, Agrovet inventory systems, and coffee marketing platforms), databases, servers, networks, and digital platforms.Ensure optimal performance, security, and availability of ICT systems and services; monitor system capacity, utilization, and performance, and recommend improvements where necessary.Maintain accurate records of ICT assets, software licenses, configurations, and system documentation.Coordinate system upgrades, updates, patches, and integrations.Implement and monitor ICT security...