Intern, Community Engagement and Accountability

Job Purpose

• The Community Engagement & Accountability (CEA) Intern will assist the CEA team in Africa to help operationalise the CEA strategy for Africa and build the capacity of African National Societies and the IFRC to integrate community engagement & accountability into their programmes and emergency operations.
• The work of the CEA team includes providing technical CEA support to National Societies and IFRC teams, reviewing operational plans and budgets to ensure that CEA is integrated in a systematic way, organizing trainings and learning events (at national and regional level), and facilitate exchange on evidence and learning among CEA practitioners in Africa, as well as share findings to a broad audience. 
• The CEA intern will be supported to develop their skills and knowledge in community engagement & accountability through attendance and involvement in CEA trainings, through being given a substantial role in key projects in the region, developing deeper knowledge in areas of interest, as well as close mentoring by the team.

Job Duties And Responsibilities

• Support the organisation, preparation and delivery of CEA training courses across Africa, for example by supporting logistics, adapting and preparing training materials and compiling training evaluation reports.
• Write the monthly CEA Africa newsletter, by collecting stories and summarising reports.
• Support the organisation of online or in-person CEA webinars, learning events and workshops on thematic areas (e.g. community feedback, social science or community participation)
• Carry out a CEA mapping exercise to better understand the level of CEA institutionalization in Africa within National Societies and what activities are supported by which Partner National Societies.
• Support the team in working with specific National Societies to monitor and report regularly on progress on CEA in their projects and programs.
• Research and write CEA case studies and web stories, exploring innovative approaches. Work with communications to place these on the Africa website, newsletter, social media and regional updates.
• Provide administration and logistics support to the CEA team, including procurement of goods and services for CEA, working with printers, designers and translators, and supporting financial, legal and administration needs.
• Any other duties as appropriate and needed by the team.

Education

• A university degree in a relevant area (i.e. Communication, Social/ Behavioural Sciences or International Development) or relevant professional experience. Required

Experience

• Relevant experience working or interning with a humanitarian organization (i.e. United Nations or NGOs). Preferred
• Experience working with Red Cross/Red Crescent National Societies. Preferred
• Experience of organising and helping to deliver training courses. Preferred
• Experience with quantitative and qualitative data analysis. Preferred

Knowledge, Skills and Language

• Knowledge of community engagement, accountability to communities or participatory approaches. Required
• Knowledge of social and behaviour change communication / communication for development approaches. Required
• Knowledge of different communication channels and how to reach different audiences. Required
• Good understanding of humanitarian or development sector. Required
• Good analytical skills. Required
• Able to work on own initiative and solve problems. Required
• Good interpersonal and communication skills. Required
• Excellent verbal and written skills. Required
• Strong presentation, facilitation and training skills. Preferred
• Willing to travel to support a field operation (if applicable) . Required
• Self-supporting in computers (Windows, spreadsheets, word-processing) . Required

Competencies and Values

• Fluently spoken and written English. Required
• Good command of French. Preferred