MANAGER, CENTRAL BANKING PROGRAMS (MANAGER 1)

The role holder will be required to research, design, market, and implement quality and customer driven technical programs for the Central Bank of Kenya.Strategic Responsibilities1. Develop strategic training and development programs for the Central Bank of Kenya and other Central Banks in the region. 2. Engage strategic partners, experts and resource people to offer professional training on emerging issues in the Central Banking sector. 3. Position the Institute as a world-class knowledge hub and a preferred center of excellence for world-class central banking programs within the region.Technical and Operational Responsibilities1. Develop and implement in collaboration with CBK departments, technical programs that support effective implementation of CBK mandate2. Preparation of performance reports in line with approved objectives and work plans.3. Prepare annual training objectives and session plans4. Consult with CBK departments to identify training needs on central banking5. Market central banking courses to regional central banks.6. Provide assessment-based training in selected areas within the CBK departments.7. Monitor the development of training materials and promotional materials8. Monitor delivery and evaluation of programs to ensure quality and meet the training objectives and participants’ expectations.9. Monitor the implementation of training programs to ensure quality and effective customer service.10. Carry out customer satisfaction surveys on continuous basis to inform programs’ improvements.11. Respond to training enquiries by CBK departments, stakeholders, partners and service providers12. Monitor performance and preparation of performance reports in line with approved objectives and work plans.13. Coordinate the reimbursement of training costs by CBK on monthly basis14. Oversee invoicing of clients attending central...