MANAGER, FINANCIAL SECTOR PROGRAMS (MANAGER 1)

The role holder will be required to research, design, market, and implement quality and customer driven training programs in banking and the financial sector.Strategic Responsibilities1. Develop strategic training programs for the banking and financial sector at the Institute2. Engage partners in forums on emerging issues of mutual interest in banking and the financial sector3. Engage strategic partners to develop and offer specialized capacity building in areas of mutual interest. 4. Elevate, and operationalize the Institute’s intellectual voice in the leadership and management sector, positioning it as a credible Centre of excellence and knowledge hub.Technical and Operational Responsibilities1. Develop and deliver training programs for the financial sector in line with CBK guidelines and regulations to foster prudent management of financial institutions.2. Develop market-driven executive programs for Senior Management and Board Members of Financial Institutions3. Identify and recruit specialized experts to facilitate high level training, workshops, seminars, webinars and conferences targeting the banking and financial sector. 4. Collaborate and support the development of quality digital learning content and resources for delivery within the Institute’s LMS. 5. Conduct and identify training needs for banking and the financial sector. 6. Develop and prepare annual training calendar7. Monitor customer service through continuous program evaluations and customer satisfaction surveys for program improvement. 8. Develop and implement marketing plans in support of the Institute’s training objectives and financial targets.9. Respond to training enquiries by sector players, stakeholders, partners and service providers.10. Preparation of performance reports in line with approved objectives and work plans.Other Responsibilities1. Mentor and coach...