Manager, Home Loans Sales

Job Purpose.

Maximize on internal and external channels relationships i.e.  Mortgage sales teams (All Channels).Defining, implementing and supporting Home loan strategies for external channels that are aligned to business objectives and market expectations. Ensure the partnerships formed are helping the teams meet their sales objectives. Maintain a high level of integrity and ethical standards.

Key Responsibilities.

• Business Markets - their respective segments and by channel with agreement with the business units.
•  Ensure all the running home loans are not in arrears at any given time.
• Secondary to the sales target setting process, the incumbent must facilitate & reconcile all Revised Estimate sales changes by product and channel.
• Engage with Product, Channel & Segment on sales target changes during the year, to ensure the product strategic goals are met.
• The incumbent must ensure alignment of the scorecard design to scorecard implementation with Head: Sales Measurement and Head: Sales Planning.
• Responsible for the Sales Measurement team to examine existing business models and the flows of data within the team; product houses and enterprise warehouses to ensure the sales reporting is optimal.
• As the analytics role provides sales insights back to Channel, segment and product, if this does not occur the business will not achieve this strategic goal.
• Ensure the team meets the set targets.
• Ensure Management of Performance and non-Performance within the team.
• Help PBB achieve budgeted PBT by Identifying areas of performance shortfall
• Ensure that commissions are accurately calculated and paid on time.
• Establish, maintain and leverage estate agent and developers for end user financing
• Ensure acquisition of new Home Loan customers through different channels.
• Business Markets - their respective segments and by channel with agreement with the business units.
•  Ensure all the running home loans are not in arrears at any given time.
• Secondary to the sales target setting process, the incumbent must facilitate & reconcile all Revised Estimate sales changes by product and channel.
• Engage with Product, Channel & Segment on sales target changes during the year, to ensure the product strategic goals are met.
• The incumbent must ensure alignment of the scorecard design to scorecard implementation with Head: Sales Measurement and Head: Sales Planning.
• Responsible for the Sales Measurement team to examine existing business models and the flows of data within the team; product houses and enterprise warehouses to ensure the sales reporting is optimal.
• As the analytics role provides sales insights back to Channel, segment and product, if this does not occur the business will not achieve this strategic goal.
• Ensure the team meets the set targets.
• Ensure Management of Performance and non-Performance within the team.
• Help PBB achieve budgeted PBT by Identifying areas of performance shortfall
• Ensure that commissions are accurately calculated and paid on time.
• Establish, maintain and leverage estate agent and developers for end user financing
• Ensure acquisition of new Home Loan customers through different channels.
• Ensure the team understands clearly the set sales targets set for self and unit.
• Ensure Zero reworks on all home loan applications in order on TAT.
• Ensure acquisition of new home loan customers
• Understand Financials for the home loans segment.
• Pro-active involvement in organizing activities and initiatives i.e.
• Campaigns and open days.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required
Main Market Clients

• Personal and Private Banking
• 5-7 years
• Significant experience in developing and managing senior level relationships with business partners; Need to have marketing and sales experience. Extensive UI Tool knowledge.

Professional Qualifications

• Sales and Marketing
• Understand Financials

Additional Information

Behavioral Competencies:

• Convincing People
• Embracing Change
• Exploring Possibilities
• Generating Ideas
• Interpreting Data
• Making Decisions
• Meeting Timescales
• Providing Insights
• Pursuing Goals
• Seizing Opportunities
• Taking Action
• Thinking Positively

Technical Competencies:

• Compliance
• Interpreting Financial Statements
• Operational Planning
• Performance Management
• Planning, Forecasting and Budgeting
• Product and Services Knowledge
• Strategic Planning and Reporting