Manager, Sustainable Insurance (Bilingual French & English)

KEY RESPONSIBILITIES AND ROLE REQUIREMENTS

Learning and Development 

• Drive a dynamic member engagement agenda, fostering peer learning, capacity building, and technical assistance across the NDSI, with a focus on Francophone Africa.
• Implement Technical Advisory projects in support of ESG strategy development, sustainability reporting, and sustainable product innovation.
• Participate in the planning and delivery of learning programmes, including market events, technical webinars, NDSI Academy content, and working group sessions.
• Facilitate co-creation of annual workplans for each Working Group and monitor delivery against targets.
• Ensure effective knowledge sharing, documentation, and administrative support for all Working Group meetings and activities.

Strategy, Advocacy & Communication

• Contribute to the execution of NDSI’s growth, advocacy, and communications strategy to scale up sustainable insurance across Africa.
• Drive the delivery and continuous improvement of SIPs strategic workstreams, including ESG integration, sustainable underwriting, and responsible investment.
• Coordinate the development and implementation of advocacy plans, with a strong focus on positioning NDSI as a continental thought-leader in sustainable insurance.
• Lead NDSI’s visibility efforts in Francophone Africa and beyond, leveraging communications tools (website, social media, newsletters, knowledge products) to raise awareness and influence.
• Manage communications content creation and ensure timely dissemination of technical and impact-focused updates across multiple platforms.

Relationship & Stakeholder Management 

• Serve as a relationship manager for NDSI members and external stakeholders, ensuring continuous engagement and delivery against member needs.
• Cultivate and maintain strategic relationships with NDSI members, African insurance sector, regulators, and sustainability champions.
• Coordinate with internal FSD Africa teams and external consultants to ensure harmonised delivery of programme activities.
• Lead efforts to expand NDSI’s reach in underrepresented regions and sectors, with a focus on accelerating collaboration in Francophone markets.
• Manage the onboarding process and lifecycle engagement of NDSI members to ensure sustained participation and value addition.

Project Management 

• Ensure the effective implementation of Sustainable Insurance projects; ensuring that the anticipated results are achieved.
• Project manage the implementation and reporting in line with NDSI’s strategy and FSD Africa’s performance reporting frameworks.
• Co-ordinate the roll-out of NDSI’s projects so that results are achieved, timelines are met, and quality projects are delivered. 
• Oversee and manage all logistics and stakeholders for assigned NDSI projects, including but not limited to events, media briefings, communications, and social media management, among others.
• Ensure that ongoing learning from projects is fully utilised to maximise impact and innovation.
• Provide project and operational management support to Sustainable Insurance team as required in support of the Pillar’s strategy and programming.
• Support the process of annual budget preparations and ensure activities remain within budget limit.
• Work collaboratively with the rest of the teams to develop project plans and trackers that will ensure effective and efficient delivery of initiatives.

Financial, Risk & Resource Management

• Ensure effective management of resources/budget for projects under management, aiming to optimise the impact that is achieved with resources and ensuring compliance with FSD Africa and donor policies:
• Develop project plans, budgets, and forecasts to ensure optimal resource utilisation and compliance with organisational policies.
• Support fundraising by contributing technical sections and budgets to project proposals.
• Coordinate rigorous due diligence and risk assessments, ensuring thorough analysis without impeding NDSI partner operations.
• Liaise internally to manage financial resources effectively, ensuring compliance with statutory and donor regulations.
• Regularly analyse portfolio performance for value-for-money, adjusting strategies to enhance development impact.

Carry out any other duties or special assignments as assigned by the Management.

COMPETENCIES
Competencies describe the key behaviours that drive success in all of FSD Africa’s roles, regardless of technical specialism. They have been derived from systematic research correlating performance with personal attributes. 

Competency Levels 

• Level 1: Basic
• Level 2: Foundation   
• Level 3: Specialist
• Level 4: Senior Specialist      
• Level 5: Leading Expert          
• Level 6: Executive

Qualifications and Education

• Master’s degree and 6 years of experience or bachelor’s degree and 8 years of experience.
• Relevant postgraduate qualifications preferred E.g., Economics, Finance, Actuarial Science or Sustainability
• Excellent skills in written and spoken English and French

Essential Experience, Knowledge, and Skills

• Minimum of 6 years’ experience working in the insurance sector with demonstrable exposure to sustainable finance, ESG, or climate risk-related initiatives.
• Comprehensive network within the African Insurance Industry with the ability to command respect and to influence senior leaders in Private and Public sectors
• Proven ability to manage and build strong relationships with diverse stakeholders, including senior leaders in the African financial sector, regulators, development partners, and private sector players. 
• Ability to engage & influence convincingly at a senior management level. 
• Experience working in a complex and pioneering environment.
• Good level of project management skills and experience of implementing projects with medium- to long-term timeframes (e.g. 3–5 years), ideally in areas such as climate finance, sustainable insurance, or sustainable investment.
• Ability to manage a project using digital platforms or tools to communicate; ability to manage data/ documentation electronically.