Operations Manager

Dreamskinhaven is growing rapidly, and to support our expansion, we are seeking a strategic and results-driven Operations Manager. In this role, you will be responsible for overseeing daily operations across logistics, customer service, inventory, and supply chain management. We are passionate about skincare and cosmetics, and we’re looking for someone who shares our enthusiasm and brings strong leadership, operational insight, and a drive for continuous improvement.

Key Responsibilities:

• Oversee and manage day-to-day business operations to ensure efficiency and effectiveness.
• Develop and implement operational procedures, systems, and best practices across departments.
• Lead procurement, logistics, and inventory management functions.
• Collaborate cross-functionally with customer service, sales, and accounting teams to enhance workflows and optimize outcomes.
• Monitor and analyze financial performance, including reports, forecasts, and budget management.
• Ensure compliance with industry regulations and internal company policies.
• Track and report on key operational metrics to support data-driven decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 3 years of experience in operations or business management, preferably in the retail, beauty, or FMCG sector.
• Strong leadership and organizational skills with a proven ability to manage multiple priorities.
• Excellent problem-solving and analytical skills.
• Proficiency in Microsoft Office and experience with business management or ERP software.