Pool Patient Services Coord, Outreach Pool & Locum

Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.The Aga Khan University Hospital, Nairobi Outreach Division is a rapidly growing network of 52 medical centers spread over East Africa. These medical centers feature three to five consulting rooms with a practice that is home to qualified medical officers, highly experienced nurses and constant reception cover. The clinics offer an on-site pharmacy and laboratory as well as radiology and sonography services. There is high expectation for staff to provide high quality professional services.Applications are invited from qualified candidates for the above position based in Nairobi, Rift Valley and Mt. Kenya, Kenya. Responsibilities: Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.Consistently always provide full coverage at the front desk by clocking in and out in the HR time management software.Apply all functional computer applications to process daily front office transactions at compliance level standards within 30 days of introduction.As a patient services coordinator, maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system., update data and records in the computer system.Coordinate Maternity booking for delivery packages, Main hospital...