Program Manager

Key Responsibilities

Program Management, Quality and Impact

• Lead program activities and ensure timely, high-quality execution.
• Oversee recruitment of program participants in collaboration with partners.
• Maintain implementation work plans and ensure compliance with organizational standards and policies.
• Oversee the delivery of training and advisory services that meet local needs and global quality expectations.
• Provide coaching and leadership to the program team.
• Ensure strong coordination and progress tracking through regular team meetings.
• Ensure adherence to TechnoServe regulations and contractual obligations.

Capacity Development

• Lead the development and adaptation of training materials, tools and advisory approaches to reflect local context and program needs.
• Facilitate technical assistance through training, group sessions, and individual coaching.
• Support participating enterprises to address business challenges and identify growth opportunities.
• Manage communication channels that support learning, peer networking, and continuous engagement.

Communication

• Ensure clear and timely communication with internal teams and external audiences.
• Contribute to visibility of program results and share learnings with key stakeholders.
• Maintain strong collaboration with relevant TechnoServe departments and other programs.

Stakeholder Management & Representation

• Build and maintain strong relationships with government entities, private sector actors, industry bodies, and implementation partners.
• Represent TechnoServe and the program at internal and external engagements.

Technical Leadership

• Provide technical leadership in areas related to business growth, access to finance, and enterprise strengthening.
• Support innovation in tools, products, and methodologies that enhance program effectiveness.
• Contribute to new business development opportunities requiring expertise in entrepreneurship, agribusiness, or financial access.

Monitoring, Evaluation and Learning

• Oversee timely reporting of program performance metrics and contribute to organizational reporting requirements.
• Support learning initiatives, documentation of best practices, and continuous improvement.
• Ensure program targets are met and learning agendas are implemented.

Budget Management

• Monitor program expenditure and ensure alignment with approved budgets.
• Ensure financial compliance with organizational policies and contractual guidelines.

Required Skills and Experience

• Strong experience supporting or advising SMEs, preferably within agribusiness.
• Bachelor's Degree + 7 years’ experience or Master's Degree + 5 years’ experience in business, finance, economics, marketing, entrepreneurship, or a related field.
• Strong analytical and data synthesis skills.
• Experience conducting market assessments and business diagnostics.
• Demonstrated leadership, coaching, and team management abilities.
• Excellent written and verbal communication skills.
• Strong computer skills, including advanced MS Excel, Word, and PowerPoint.
• Ability to utilize digital tools, data systems, and emerging technologies (e.g., AI) to enhance work quality.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Experience engaging with external stakeholders, including funders, government, and private sector actors.