Referral Nurse

About Penda HealthPenda Health is an award-winning, innovative healthcare company dedicated to delivering high-quality, compassionate, and trustworthy care to every patient we serve. Our vision is for everyone in Africa to have healthcare they can trust — care that is accessible, reliable, and centered on people.Today, our team of 500+ passionate professionals proudly operates 20 Medical Centres across Nairobi, Kiambu, and Kajiado Counties, offering a wide range of outpatient and diagnostic services that bring The Penda Way to life every day. At Penda, we are building a culture where our people grow, our patients feel valued, and our communities thrive — because we're Here When It Matters.Role SummaryWhen a Penda patient needs care we can't give them on-site, what happens next matters just as much as everything that came before it. That's where you come in.As our Referral Nurse, you'll build and own Penda's referral network across Nairobi, Kiambu, and Kajiado, ensuring that patients who need care beyond primary level reach the right facility, quickly and safely. The Referral Nurse establishes and maintains working relationships with liaison staff at receiving facilities, supports clinicians during active high-acuity referrals, and tracks referral outcomes to identify and close system gaps. Success looks like a referral network with documented agreements, rapid acceptance of urgent referrals, and a return-to-Penda pathway that ensures no patient's care ends at the point of referral. The role works closely with Penda clinical teams, ambulance providers, hospital liaison teams, the SHA provider relations team, and community health promoters.What You'll Do1....