Relationship Manager, KAKAMEGA BRANCH-VisionFund Kenya

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!Employee Contract Type:Local - Fixed Term Employee (Fixed Term)Job Description:OverviewVisionFund Kenya is a dynamic financial services company and a key investment of World Vision Kenya, committed to fostering sustainable financial inclusion. Learn more at www.visionfundkenya.co.ke.The Branch manager shall take the leadership role at the Branch and mentor the Branch staff towards the achievement of VFK’s Mission, Vision, and Strategic Objectives. Ensure the Branch attains high standards of Customer Service and customer Retention and excellent compliance with internal and local regulations. Develop and maintain critical relationships at the Branch to enhance business Development. Be a marketing champion for the products and services of VisionFund Kenya MFI within the area coverage.Key responsibilities and weighting (tasks & outputs)Credit Risk & Operational Compliance • Implements policies, procedures, and internal controls at the branch• Oversee accurate client assessments, credit appraisals, and loan approvals.• Conduct regular credit committee meetings and loan quality reviews.• Monitor field activities, delinquency trends, and enforce early recovery strategies.• Ensure adherence to regulatory and institutional policies including Know Your Customer (KYC), Anti-Money Laundering (AML), and data privacy.• Prepare for internal and external audits; close 85% of issues within 90 daysBranch staff Supervision &Development • Planning the...