Sales Operations Analyst

About the Role The Sales Operations Analyst is responsible for providing operational analytics, business assurance, and decision support across Sales Operations. The role ensures operational data is accurate and consistent across commercial platforms, identifies operational and financial risks, supports governance initiatives, and provides actionable insights that improve commercial performance, operational efficiency, and business controls.The role acts as the primary business partner to Business Intelligence, Software, Finance, Commercial, ERP, Logistics, and Carbon teams on Sales Operations reporting, analytics, and continuous improvement initiatives.Core Responsibilities and Deliverables1. Operational Performance Analytics Analyse sales operations performance across all markets and business units.Provide insights on reconciliation, stock governance, commissions, operational KPIs and commercial performance.Identify trends, performance gaps and improvement opportunities.Support leadership with data-driven recommendations to improve operational efficiency.2. Reconciliation & Operational Governance Monitor reconciliation performance against agreed SLAs and governance standards.Analyse reconciliation exceptions, ageing, open serials and operational backlogs.Support month-end and year-end operational closure activities.Recommend corrective and preventive actions to strengthen financial and operational controls.3. Business Data Validation & Assurance Validate consistency of sales related data across the various platforms including Nexus, Navision, BUISY, Metabase and operational reports.Investigate data inconsistencies, posting anomalies and system exceptions affecting business reporting.Partner with BI, Software and ERP teams to resolve identified issues.Validate business reports before operational and executive use.4. Operational Risk & ComplianceMonitor operational risks including unreconciled sales, stock exposure, commission exceptions and reporting inconsistencies.Maintain the Sales Operations Operational Risk Register and track mitigation actions.Monitor compliance with Sales Operations SOPs and recommend improvements.Support internal audits, control reviews and governance initiatives.5....