SENIOR MANAGER, CLIENT ACCOUNT MANAGEMENT IN FINANCIAL MARKETS DEPARTMENT

The role holder is responsible for ensuring that the Client Account Management Section meets its functional responsibilities and makes these contributions effectively and efficiently. The role holder also oversees the following units: Accounts Operations, Clients Relations & Marketing and Office Administration.Roles and Responsibilities1. Responsible for Accounts Opening/ Amendments and Updates operations as well as adherence to due diligence (KYC) processes and procedures.2. Responsible for management of Indirect/ Retail, Direct/ Wholesale/ Foreign/ Diaspora Accounts and Portfolios. 3. Monitor and track Investor numbers in line with set goals.4. Responsible for implementing internal controls to manage and mitigate operational Risks, reputational risk, legal risk, information risk among others and regular assessment of the controls.5. Oversee the KYC/ AML/CFT compliance processes for the function.6. Ensure proper management of resource allocation and productivity in the function.7. Act as the liaison with all stakeholders including, Commercial Banks, Government Departments, Micro-Finance institutions, Individuals, local and foreign Custodians etc on behalf of the function.8. Responsible for the regular review of the policy and procedures for the Division and contribute to the Department’s Policies and Strategy.9. Review processes to ensure there is continuous improvement of service in the Division.10. Oversee the Records/Document Management process in the Division, including custody and safety of Mandates.11. Review and interpret complex laws and regulations in the Financial Sector and provide professional and sound recommendations for Management’s review.12. Oversee and advise the Department on CSD investor compliance with Laws and Regulations, AML/CFT including Know Your Customer (KYC), CPMI/IOSCO Principles.13. Responsible for planning, organizing, integrating,...