Senior Operations Officer, Back Office – EDC Asset Management Kenya Limited

nairobiKE

Full-time

Bachelor

1 month ago09/11/202510/11/2025

- Accepting Applications

JOB PURPOSE

  • To assist the Asset Management Department in the management of the operations function to ensure operational efficiency and avoidance of loss and growth of the business in a profitable and cost-effective manner. 
  • To be responsible for the entire Asset Management back office Operational processes.   

JOB CONTEXT 

  • The role implies to be customer minded with abilities to address/escalate issues to the Head of Operations, Nigeria. 
  • The candidate is expected to constantly be on top of operational issues in the Asset Management space and provide the needed information, reporting. 

KEY RESPONSIBILITIES 

  • Custodian of the overall operational process.
  • Supervises the processing of various client requests- subscriptions, redemptions, transfer request, etc. for retail funds and purchases, sales and cash movements for institutional funds.
  • Retail and institutional fund reconciliations with custodial cash positions.
  • Resolving dealing-related enquiries by email and by telephone, supplying information relating to funds’ portfolios, prices, dealing procedures, markets.
  • Liaising with parties to the fund such as custodians, registrars, auditors.
  • Settlement of transactions into clients’ portfolios as per transaction contract notes.
  • Supervises the Maintenance of subscribers’ register and investors files. 
  • Processing corporate actions and cash receipts such as dividend/interest payments.
  • Semi-annual fund level reporting.
  • Client statement preparation and reporting for both retail and institutional segments.
  • Asset management system liaison to ensure alignment with the operational process for both web and core versions.
  • Ensuring compliance with anti-money laundering procedures.
  • Rendering of returns to regulators and relevant statutory bodies.
  • Carry out other duties that may be assigned from time to time.

KNOWLEDGE, SKILLS & EXPERIENCE

Experience & Qualifications  

  • At least 3-5 years proven experience in Asset Management space
  • Ability to implement procedures to ensure effectiveness and operational efficiency. 
  • Customer focused & result oriented. 
  • Good organizational and time management skills are highly desirable.
  • Inclusive, flexible, savvy and sensitive to client culture/Customer excellence.
  • First degrees in a quantitative field.
  • Professional qualification such as ACA, ACCA is desirable.

Skills, Capabilities & Direct attributes

  • Great team spirit and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally. 
  • Result driven, excellent team player
  • Empathizes and pays attention to details
  • Proficiency in the use of Investment Management software applications
  • Self-starter who can work on their own with minimal direct supervision
  • Adopts a conscientious organized and logical approach to task completion
  • Motivated by challenges and positive attitude towards work.

Interested and qualified? Go to Ecobank Kenya on fa-emqf-saasfaprod1.fa.ocs.oraclecloud.com to apply

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Ecobank Kenya Limited

Ecobank Kenya Limited

Ecobank Kenya is a subsidiary of the Ecobank Group, the leading independent pan-African banking group. The Ecobank Group employs over 15,000 people and serves about 20 million customers in the consume...