Server

nairobiKE

Full-time

Bachelor

1 day ago07/10/202508/09/2025

- Accepting Applications

Job Description

Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Sets up and tears down service stations
  • Taking table orders for all food and beverage from the guests and serve in a professional and positive manner.
  • Provides service within Fairmont and Hotel Standards
  • Fosters a welcoming culture
  • Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal.
  • Cash Handling
  • Knowledgeable on menus – food and beverage – Speaks passionately and informatively about the offerings
  • Tailors Service flow to the diner’s needs
  • Review daily reports, arrival, VIP, group following up on action items
  • Aware of all business within hotel on a daily basis and able to guide guests accordingly
  • Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet.
  • Attend to all guest requests, being constantly aware of anticipating guests needs.
  • Ensure smooth running of each table.
  • Help to ensure the smooth running of all guest's requirements and needs on each table.
  • Clear away any used crockery, cutlery etc.
  • On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.

Qualifications

  • Minimum 1 year experience in Food and Beverage preferably at a luxury property
  • An operational knowledge and proficiency in Point of Sale System an asset
  • Excellent written/verbal communication and interpersonal skills
  • Strong guest service orientation
  • Able to balance a variety of conflicting priorities while providing guest service

Interested and qualified? Go to Fairmont Hotels & Resorts on jobs.smartrecruiters.com to apply

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Fairmont Hotels & Resorts

Fairmont Hotels & Resorts

In 1907, history was made when Fairmont San Francisco, Nob Hill's grand dame, opened its doors. The iconic hotel soon became the city's venue of choice for glittering balls, presidential visits and po...