Software Installation Engineer

The Software Installation Engineer will be an enthusiastic, motivated and determined individual, perhaps looking for your first entry-level role in the high-tech Cancer care environment, or maybe seeking a change in position to further your existing experience. This role is located in Nairobi, Kenya.

Key responsibilities:

• In this challenging role, you will be responsible for on-site installation and upgrades of our Oncology Information Systems and associated equipment.
• You will have the opportunity to travel within the EMEA region, it is estimated that each site install will take around 1 week.
• The SW Installer will also be undertaking some weekend work as part of the responsibilities for this position include Software upgrades, which can only be performed at weekends due to the nature of our industry, overall travel is high, in the region of up to 50-75%.
• You will be part of a high-performing team who are always ready to help each other and their colleagues in the field, ensuring we always provide customers with the exceptional level of service that they expect from Varian.
• After receiving world-class training, you will be trusted with the installation, testing and handover of software products and associated equipment that will be used in our relentless fight against cancer.
• SW installers at Varian work in small teams and should be independent and being able to solve different kinds of problems by themselves. There is a support structure which allows the Installer to ask for advice, help or guidance at any time.

Minimum Required Skills and Qualifications

• Graduate of Technical Institute or University in computer science, biomedical engineering or related fields.
• Good understanding of VMWare, Citrix, Windows Server and Client technology is a definite advantage for the right person.
• Comfortable working with Domains, Active Directory, Databases (MS SQL) and fault-finding at a system level with the confidence to escalate support issues when necessary.
• You must be willing to travel up 50-75%.
• Fluency in English, both written and spoken.
• Have an appetite for learning new technology and how to install and test it to the highest standards.
• Be comfortable working unsupervised and to be responsible for each installation task assigned to you in order to meet both customer and Varian expectations, often under time pressure, in order to ensure patients are treated when expected.
• Previous experience is advantageous, but we are looking for the right personalities that we can equip with the right skills to succeed.