Student Attachment - ICT Service Desk

STUDENT ATTACHMENT – ICT SERVICE DESK– 1 POSITION

Attachment Period: 3 months (non-renewable)

Reporting to the Senior Manager ICT, the selected candidate will be responsible for;

• Assisting in manning the organization’s IT Help Desk and responding to user requests for technical assistance;
• Supporting the installation and configuration of computers, network equipment, and peripherals such as printers, scanners, and other related hardware;
• Providing support in user account management, including assisting with user creation and access setup across various systems; and
• Assisting in troubleshooting computer system issues, including hardware, network, and peripheral equipment problems, and supporting repairs and corrective actions where required.

Minimum Qualifications

• A continuing student pursuing a Bachelor’s Degree in Information Technology/Computer Science or a Diploma in Information Technology/Computer Science or any other relevant degree.

Key skills, Knowledge & Competencies

• Integrity and honesty
• Communication and interpersonal skills
• Professionalism
• Team Player
• Ability to multi-task
• Self-management and attention to details