Technical Assistance (T.A ) - Performance Management

Role: Technical Assistance (TA) Performance Management Reports to: Program Excellence Officer Location: VariousDepartment: Program Delivery About Living Goods We’re on a mission to ensure no woman or child dies from easily preventable diseases. To bring high-quality healthcare door to door, we’ve partnered with African governments to ensure that community health workers (CHWs) have the tools, support, and knowledge they need to save lives. We focus on ensuring CHWs are treated as essential health workers who should be digitized, equipped, supervised, and compensated—so they can make the greatest impact—and harness community-level data to transform health systems. In 2023 we supported over 12,000 CHWs, impacting more than 6 million people across Kenya, Uganda, and Burkina Faso. The Opportunity: The Technical Assistance (TA) Performance Management provides day-to-day technical oversight and coordination for performance management across three assigned sub-counties. The role ensures that Living Goods’ TA model is effectively embedded within the County Health System by strengthening data quality, accountability, and supervision structures at both county and sub-county levels. The TA Performance Manager also drives data-informed decision-making, supports implementation of Improvement Operational Plans (IOPs), and builds the capacity of CHMT and SCHMT teams for sustainable community health service delivery. Roles and Responsibilities: TA Performance Management & Supervision (20%) Support the adoption and institutionalization of supervision and performance management frameworks at the sub-county level, ensuring alignment with government-led structures.Coordinate the development, tracking, and routine review of Improvement Operational Plans (IOPs) to address performance gaps and guide adaptive management.Facilitate joint supervision and review processes with CHMTs...