Technical Specialist, Mental Well-being

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Location: Any country where WVI is registered to operate

Overview

World Vision International is strengthening its global Staff Care & Well-being approach to ensure that staff are supported not only through formal services, but through clear systems, responsible leadership practices, and accessible resources that protect and promote mental well-being at work.

We are seeking a Technical Specialist, Mental Well-being to help embed mental health and psychosocial well-being into organizational systems, policies, and everyday practices across the Partnership. This role focuses on reducing stigma, strengthening leadership capability, and ensuring that mental well-being is treated as a shared organizational responsibility rather than an individual burden.

This is not a clinical or counseling role. It requires systems thinking, relational intelligence, cultural humility, and the ability to translate global guidance into contextually grounded practice. We are particularly interested in candidates currently working in national or regional contexts within humanitarian or international organizations. If you believe that mental well-being belongs at the heart of responsible leadership and sustainable impact, we would welcome your application.

Why this role matters

Mental well-being is foundational to ethical leadership, sustainable performance, and trust. Across diverse and high-pressure contexts, staff face increasing psychosocial strain shaped by workload, organizational change, security concerns, and complex operating environments.

This role exists to ensure that mental well-being is intentionally integrated into how we lead, manage risk, design work, and support people. It strengthens the organization’s ability to prevent harm, reduce stigma, and build environments where staff can seek support without fear.

If you have ever worked in a national or regional office and thought, “We talk about mental health, but we need clearer systems and better support in practice,” this role may be for you.

Key Responsibilities

As the Technical Specialist, Mental Well-being, you will contribute to embedding mental well-being systems and practices across the Partnership.

Embedding mental well-being into systems and practice

• Develop and adapt guidance, tools, and frameworks that integrate mental well-being into policies, leadership practices, and operational systems.
• Support integration of mental well-being into staff care and organizational resilience practices.
• Contribute to aligning mental well-being approaches with the Staff Care & Well-being Strategy and Theory of Change.

Strengthening leadership capability and reducing stigma

• Design learning initiatives that build manager confidence in supporting staff well-being.
• Develop resources that promote responsible conversations about mental health and reduce stigma.
• Work alongside leaders to strengthen psychologically safe and supportive workplace practices.

Supporting contextualization and field ownership

• Partner with offices to contextualize global guidance in culturally grounded and accessible ways.
• Encourage locally owned approaches to mental well-being integration.
• Capture field insights and emerging practices to inform continuous improvement.

Contributing to learning and collaboration

• Support monitoring and reflection aligned with the Staff Care Theory of Change.
• Document lessons learned and contribute to knowledge sharing across the Partnership.
• Collaborate across staff care, well-being capacity, relational well-being, and work design functions.
• Contribute to a community of practice on staff well-being and MHPSS

Your work will focus on building systems that protect and promote well-being, rather than providing direct clinical care.

KNOWLEDGE, SKILLS AND ABILITIES

Required Skills, Knowledge and Experience

• Minimum 7 years of experience in mental health, psychosocial support (MHPSS), or organizational well-being roles
• Demonstrated experience integrating mental health into organizational systems and policy
• Experience developing training or awareness campaigns on workplace mental health
• Advanced education in psychology, organizational psychology, public health, or related field
• Advanced training in compassion fatigue, vicarious trauma, or trauma-informed workplaces an advantage
• Professional certification in counselling, coaching, or mental health first aid desirable
• Proven cross-cultural experience in INGOs or complex global organizations
• Fluency in English, fluency in additional languages considered an advantage
• Has worked in a national or regional office and understand the realities of complex systems, competing priorities, and limited resources.
• Recognizes that mental well-being at work is shaped by leadership behavior, culture, workload, and psychological safety.

Preferred Skills, Knowledge and Experience

• Strong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.
• Knowledge of ISO 45003, WHO Guidelines for Mental Health at Work, or similar frameworks.
• Demonstrated ability to develop culturally sensitive tools and approaches.
• Experience in stigma reduction initiatives or sector-wide learning projects.
• Multilingual capacity strongly preferred.
• Proven advising capabilities with the ability to influence widely across a diverse international organisation.
• Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
• Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
• Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills.
• Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
• Strong coaching and consulting competences.

Travel and Work Environment Requirement

• Up to 20%, dependent on Partnership Travel Guidelines
• Ability to work regularly outside of business hours sometimes in hazardous conditions

Applicant Types Accepted:

Local Applicants Only