<h3>Empowering Africa’s tomorrow, together…one story at a time.</h3>With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa.&nbsp;You are possibility.Job Summary To provide operational and technical support within the Motor Assessment section of the Claims Department. This involves delivering accurate, fair, and efficient technical expertise during motor claims assessments to maintain customer confidence while strictly safeguarding the financial interests of the company.Job Description<ul><li>Inspect and assess vehicle damages accurately.</li><li>Evaluate, validate, and control overall vehicle repair costs.</li><li>Prepare assessment reports and recommend fair settlements aligned with policy guidelines.</li><li>Partner and negotiate with garages to ensure competitive and reasonable repair pricing.</li><li>Review external assessors’ work and reports to manage and mitigate repair expenses.</li><li>Maintain compliance with internal company policies as well as industry and regulatory standards.</li><li>Recommend workflow and process enhancements within the motor assessment section.</li><li>Detect and mitigate potential fraudulent activities or misrepresentations.</li><li>Manage technical disputes and conduct post-repair inspections to guarantee quality of work.</li><li>Meet established service level agreements (SLAs) and timelines for claims processing.</li><li>Maintain up-to-date technical knowledge of emerging automotive and motor insurance trends.</li></ul>Education and Experience Required<ul><li>A Bachelor’s Degree in Automotive or Mechanical Engineering (or a closely related field).</li><li>A minimum of 3 to 5 years of hands-on experience gained within an insurance company, a busy automotive repair workshop, or a reputable motor assessment firm.</li><li>ACII, Diploma in Insurance (UK) or AIIK, Diploma in Insurance (Kenya) or with good progress in either</li><li>&nbsp;</li></ul>EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank

Motor Assessor - First Assurance Kenya

Lets Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionThe Old Mutual Group have an exciting opportunity for a Relationship Executive.The Relationship Executive is responsible for providing professional guidance on policy matters, ensuring comfort and assistance of clients/intermediaries, and communicating with clients and brokers on a timely basis for relevant concerns.1. KEY TASKS AND RESPONSIBILITIESEnd to end proactive management of Intermediaries and customer relationships for assigned portfolio of schemes. Ensure superior customer experience is always provided to intermediaries/clients while working closely with other departments. Track and report on delivery of OM Customer Service Charter to meet the NPS and NES targets Contribute to the profitable growth of the portfolio based on set annual targets through profitable retention of existing business Responsible for obtaining and providing correct market intelligence on renewal/Tender business to ensure it is correctly/competitively priced. Proactively manage and reduce all costs including cost controls for adverse performing schemes. Support on excess, undertakings, and premium collection. Adhere to all the processes, procedures and controls set parameters. Train and increase uptake of all automation initiatives by clients/intermediaries and having gained comprehensive understanding of the same. Demonstrate teamwork/spirit and continued personal development. Any other duties that may be assigned by the management.2. SKILLS AND COMPETENCIESTechnical Skills: • Health Benefit Plans Management• Presentation &amp; Public speaking skills• Key Accounts Management• Customer Servicing• Ability to work independently in a fast-paced environment• Highly motivated, flexible and adaptable nature.• Good business acumen and good understanding of the market• Self-starter who shows initiative and is able to work under minimal supervision• Personal and professional ethicsGeneric Competencies: • Planning and Organising• Analytical Thinking &amp; Risk Management• Process Discipline and Quality Orientation• Decision Making• Business Acumen• Strategic Orientation• Result Orientation• Developing Self/Others• Culture sensitivity on Diversity, Equity and Inclusion3. KNOWLEDGE &amp; EXPERIENCE <ul><li>2-3 years’ experience in the insurance industry preferably in client servicing</li><li>Experience in handling SME/Corporate clients/portfolio is a must.</li><li>Sales experience and excellent report writing communication and interpersonal skills.</li></ul>4. QUALIFICATIONIS &amp; ELIGIBILITYRequired Experience<ul><li>2-3 years’ experience in the insurance industry preferably in client servicing</li><li>Experience in handling SME/Corporate clients/portfolio is a must.</li><li>Sales experience and excellent report writing communication and interpersonal skills.</li></ul>Educational Requirement<ul><li>University Graduate in business related degree com/Finance/Business Administration Administration-Insurance Option/Marketing/Economics</li><li>Professional insurance qualifications - CII/COP is an added advantage</li><li>Proficient in the use of Microsoft office suite &amp; packages (word, excel, PowerPoint)</li></ul>5. ANTI-MONEY LAUNDERING (AML) EXPECTATIONThe incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential&nbsp;AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.SkillsAction Planning, Computer Literacy, Data Compilation, Data Controls, Default Risk, Insurance Product Management, Insurance Sales, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Risk Based Pricing, Risk Management, Underwriting Management

The Latest Insurance Jobs in Kenya

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Motor Assessor First Assurance Kenya

Absa Bank

Relationship Executive

Old Mutual

The Latest Insurance Jobs in Kenya

Explore exciting roles with leading companies and take the next big step in your career. Find your perfect match today!

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Motor Assessor First Assurance Kenya

Absa Bank

Relationship Executive

Old Mutual

Explore exciting roles with leading companies and take the next big step in your career.
Find your perfect match today!