Key Responsibilities:  
Performance management: 

<ul>
	<li>Report on the Branch weekly priorities, monthly performance, and training to the Regional Manager. </li>
	<li>Routinely measure branch performance using appropriate tools and techniques and ensure achievement of both short and long-term goals. </li>
	<li>Carry out field visits to CHPs areas of operation to ensure that the meet all their set targets. </li>
	<li>Execute service and data improvement plans to ensure quality services are delivered and quality data reported.  </li>
	<li>Conduct weekly data analysis interpretation and sharing with supervisors.  </li>
	<li>Conduct routine field supervisor coaching and mentorship to supervisors for effective service delivery. </li>
	<li>Supervision of and mentorship for supervisors.  </li>
	<li>Ensure DESC functionality for all supported CHPs.  </li>
	<li>Innovate and share best practices.  </li>
	<li>Participate in peer group meetings, mentor, and coach.  </li>
	<li>Maintain an updated branch KPI dashboard.  </li>
	<li>Maintain the Required number of CHWs for the Branch. </li>
</ul>

Financial Management:  

<ul>
	<li>Approve all branch teams' work plans/requisitions at the beginning of the month and their expense reports.  </li>
	<li>Determine, requisition and account for CHAs &amp; CHPs disbursements. </li>
	<li>Manage petty cash in accordance with the organizations' financial controls. </li>
</ul>

<ul>
	<li>Follow on Branch Local Government compliance with the Finance department. </li>
	<li>Ensure timely accountably for disbursed funds.  </li>
</ul>

People leadership: 

<ul>
	<li>Conduct coaching and mentorships through routine check-ins and appraisal and provide feedback.  </li>
	<li>Keep staff motivated and engaged.  </li>
	<li>Orient new branch employees as required. </li>
	<li>Monitor and manage staff employee discipline as per organizational guideline.  </li>
</ul>

Documentation and Reporting:  

<ul>
	<li>Ensure the integration of LG reports into local government reporting.  </li>
	<li>Compile and share monthly branch reports.  </li>
	<li>Record keeping of all necessary Branch documents. </li>
	<li>Prepare and submit monthly branch management Reports/updates and field visit Reports. </li>
	<li>Document lessons and learnings from the branch programs and projects. </li>
	<li>Compile stock take reports at the end of every stock take exercise. </li>
</ul>

Compliance and regulatory Adherence:  

<ul>
	<li>Develop and maintain a branch risk register.  </li>
	<li>Disseminate and ensure adherence to all the Living Goods policies, and Standard Operating Procedures. </li>
	<li>Implement corrective measures on identified audit issues and ensure non-occurrence.  </li>
	<li>Ensure that all branch activities adhere to legal and regulatory requirements. </li>
</ul>

Asset and inventory Management:  

<ul>
	<li>Receive, and account for all inventories.  </li>
	<li>Conduct monthly Stock take exercise with an independent contractor to confirm that the physical stock tallies with the system stock. </li>
	<li>Maintain high quality stock through Temperature stock monitoring.  </li>
	<li>Monitor stock levels at the Branch for essential commodities. </li>
	<li>Post any stock movements in the POS and or record in a consignment form to minimize loss of products. </li>
	<li>Maintain an updated branch asset register and follow-up on their functionality.  </li>
	<li>Report damaged and short expiries in time to the procurement department.  </li>
</ul>

Capacity building: 

<ul>
	<li>Identify CHS capacity needs and develop biannual and annual capacity building plans. </li>
	<li>Ensure utilization of the Living Goods established capacity building resources.  </li>
	<li>Organize and conduct routine CHPs capacity building sessions held. </li>
	<li>Lead the execution of CHP competency assessments.  </li>
</ul>

Advocacy and stakeholder engagements: 

<ul>
	<li>Represent Living Goods in the routine and ad hoc local government and partners engagements.  </li>
	<li>Develop and maintain mutually beneficial relationships with key stakeholders including local government implementing partners and the wider community as deemed necessary for business continuity. </li>
	<li>Ensure strict implementation of local government and partner MOUs. </li>
	<li>Support the planning, organization and host successful donor visits and other visits. </li>
</ul>

Qualifications &amp; Experience Required  
Qualifications: 

<ul>
	<li>Minimum of a bachelor’s degree in health, social science, or a relevant field. </li>
	<li>Professional Qualifications / Membership in professional bodies. </li>
</ul>

Desirable. 

Experience: 

<ul>
	<li>Having worked in the LG Learning site is key </li>
	<li>Minimum of three (3) to (5) five years’ relevant work experience. </li>
</ul>

Competencies &amp; Attributes: 

<ul>
	<li>Critical analytical skills. </li>
	<li>Leadership skills </li>
	<li>Effective Communication skills.  </li>
	<li>Conflict resolution and problem solving. </li>
	<li>Teamwork.  </li>
	<li>Decision Making  </li>
	<li>Financial Acumen </li>
</ul>

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Community Health Manager

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Community Health Manager

Living Goods

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