African Management Institute

AMI is looking for a Senior Software Engineer to build, extend, and evolve the technical infrastructure powering AMI’s digital learning platform and coach bot services across Africa. This is a senior role with team leadership responsibilities, working on an established production codebase serving hundreds of thousands of learners. KEY RESPONSIBILITIES Learning Platform &amp; Content Delivery <ul><li>Build, extend, and evolve AMI’s core learning platform, currently an Elixir/Phoenix umbrella application (LiveView, Ecto, PostgreSQL), serving entrepreneurs, company employees, and young people across AMI’s program portfolio. </li><li>Work across the platform’s web, moderator/admin, and API surfaces, extending existing services and adding new ones as program requirements evolve. </li><li>Work closely with the Learning and Content teams to translate program requirements into robust, scalable technical solutions. </li><li>Create internal tools that let product and program teams design and run experiments across digital services (testing content type, delivery schedule, and participant nudges) and surface clear insights. </li></ul> Data Infrastructure &amp; Engineering <ul><li>Design and maintain data pipelines integrating diverse sources (application forms, surveys, platform events, and third-party tools) into a unified, reliable data layer. </li><li>Instrument the platform to support rigorous measurement of program effectiveness, enabling data-driven improvement across services. </li><li>Propose, design, and run experiments with clear hypotheses and measurable outcomes, translating results into actionable product recommendations. </li></ul> Coach Bot &amp; AI Features <ul><li>Link pre-programme data (application forms, participant surveys) with platform data to give the coach bot a complete, contextual view of each participant, reducing repetitive data collection and enabling personalized coaching from day one. </li><li>Contribute to coach bot features (prompt engineering, conversation design, and AI-powered personalization of nudges, content, and scheduling) in collaboration with the coach bot service team. </li><li>Integrate LLM capabilities (RAG, fine-tuning, or AI-powered features) into the learning platform to improve coaching quality and participant outcomes. </li></ul> <h3>Requirements</h3><ul><li>Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. </li><li>10+ years of professional software engineering experience at a tech or product-driven company, with most of that time in a senior or lead capacity on production systems. </li><li>Technical leadership: has led or mentored other engineers, owned delivery of significant features or systems end-to-end, and set technical direction within a team. </li><li>Elixir and Phoenix: strong hands-on experience including Phoenix LiveView. This role works on an existing production Elixir/Phoenix codebase from day one; a solid full-stack background is expected. </li><li>Solid working experience with PostgreSQL (schema design, query performance, migrations) and comfort with an ORM/query layer (Ecto is the layer used in this codebase). </li><li>Proficient in TypeScript / React for frontend work, and comfortable in Python for data pipelines and coach-bot services. </li><li>AI/LLM familiarity: Hands-on with RAG, prompt engineering, or shipping AI-powered product features. Formal machine-learning-engineering expertise is not required; practical experience integrating AI into a product is. </li><li>Strong data engineering skills: integrating diverse sources and building reliable pipelines. </li><li>Experience with cloud platforms (AWS, GCP, or Azure). </li><li>Career track record: longer-term engagements at product- or tech-driven companies, showing ownership across full product life cycles. </li><li>Clear communicator who works comfortably with non-technical colleagues across program, content, and leadership teams. </li><li>Proactive and ownership-driven: identifies problems, takes initiative, and follows through without waiting to be directed. </li><li>Deeper hands-on experience with Elixir/Phoenix, LiveView, and Ecto. </li><li>Background designing and running rigorous experiments using SQL, Python, or R, and translating results into clear product recommendations. </li><li>Experience with background job processing frameworks (e.g. Oban), Phoenix Channels or building multi-tenant SaaS platforms. </li><li>Experience in ed-tech, learning technology, the social sector, or emerging markets </li></ul> <h3>Benefits</h3><h3> Why join us: </h3><ul><li> A high-impact, diverse and ambitious team with common values: </li><li>Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality. </li><li>Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results. </li><li>Push the limits: We ask why, embrace failure and try new things. We never settle. </li><li>Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good </li><li>Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback. </li><li> A dynamic office &amp; team life: </li><li>Regular learning and coaching opportunities </li><li>A hybrid working model </li></ul> Details

Senior Software Engineer

AMI is looking for a motivated Junior Learning Designer to support the design and development of programmes, courses and other learning materials, working closely with and under the guidance of Senior Learning Designers and the Learning Design Lead. This is a growth role for someone building their instructional design craft — you'll work with increasing autonomy on defined pieces of the design process, while more complex or ambiguous design decisions are made together with a senior designer. Responsibilities <ul><li>Support the design and development of learning programmes, materials, and online courses in accordance with AMI's established design models and quality frameworks, for instructor-led, virtual instructor-led, and self-directed formats. </li><li>Contribute to the design of engaging learning experiences under the direction of a Senior Learning Designer or the Learning Design Lead. </li><li>Support learning needs analysis activities — gathering input, drafting design input notes, and helping surface target audience and context detail. </li><li>Draft and adapt sections of learning materials and assessments in line with brand and quality standards, incorporating feedback from senior reviewers. </li><li>Support testing and quality assurance of training materials, flagging issues and helping action revisions. </li><li>Assist in analysing learner and programme data under guidance, to help inform adjustments during implementation. </li><li>Collaborate with subject matter experts, project teams, and other Learning Designers on defined pieces of larger design projects. </li></ul> <h3>Requirements</h3>Education, Experience, Skills &amp; Attributes <ul><li>1-2 years of experience in instructional or learning design, or a closely related field (e.g. education, training delivery, content development). </li><li>Foundational understanding of adult learning principles and behaviour change strategies, with a genuine interest in developing this further. </li><li>Growing ability to design learning journeys across formats (self-directed, instructor-led, virtual), with support from senior designers on more complex design decisions. </li><li>Exposure to or interest in designing for low-data environments and learners with limited internet access, particularly within MSME contexts, is an advantage. </li><li>Good self-management and organisation skills — able to work within deadlines, communicate proactively, and collaborate across teams with moderate supervision. </li><li>Comfortable using Google Workspace, project management tools (e.g. Monday.com), and remote collaboration platforms (e.g. Slack, Zoom). </li><li>Developing data literacy — able to interpret learning data with guidance and support adjustments to instructional strategies. </li><li>Attention to detail in producing learning materials, assessments, and content that align with brand standards. </li><li>An open, feedback-seeking, growth mindset and eagerness to grow into greater design autonomy over time. </li></ul> <h3>Benefits</h3><h3>Why join us </h3>A high-impact, diverse and ambitious team with common values: <ul><li>Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality. </li><li>Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results. </li><li>Push the limits: We ask why, embrace failure and try new things. We never settle. </li><li>Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good </li><li>Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback. </li></ul>A dynamic office &amp; team life: <ul><li>Modern offices </li><li>Regular team social events </li><li>Regular learning and coaching opportunities </li><li>A hybrid working mode </li></ul>