Business Development Manager

Role Summary

We seek a full-cycle Business Development Manager to own the entire sales motion—from prospecting to closing deals. You’ll build and manage a U.S. client pipeline, working with senior leadership to convert demand into successful placements. The role is KPI-driven with clear expectations for prospecting, qualified pipeline creation, meetings, proposals, and annual placements.

Key Responsibilities

1. Prospect & Build Pipeline

• Identify and prioritize U.S. startups/SMBs and develop multi-threaded relationships with founders, CEOs, and business leaders.
• Run outbound email, LinkedIn, and phone outreach; use social selling to generate leads.
• Source opportunities via industry lists, partnerships, associations, job boards, and referrals.
• Maintain a segmented database in Zoho CRM.

2. Discovery & Solutioning

• Lead needs assessments and advise on role requirements, staffing volumes, and SLAs.
• Design tailored staffing solutions, pricing, compliance, hybrid-office access, and onboarding plans.
• Align candidate pipelines with Recruitment.

3. Sales Execution

• Deliver persuasive first calls, presentations, and demos.
• Draft proposals/SOWs/SLAs and manage contract redlines with the senior team.
• Accurately forecast deals and maintain CRM opportunities with next steps.

4. Placement & Handover

• Coordinate interviews, manage feedback loops, and oversee offer processes.
• Conduct structured handoffs and support post-sale expansion opportunities.

5. Process & CRM

• Keep CRM records complete and accurate, using standardized playbooks and sequences.
• Track funnel metrics and report weekly on activity, pipeline health, forecasts, and risks.

Performance Metrics

• Daily multi-channel sales touchpoints logged in CRM.
• Consistent qualified meetings and discovery calls.
• Healthy, diversified pipeline with disciplined stage progression.
• Timely proposals and high conversion rates.
• Accurate CRM data and on-time reporting.

Requirements

Must-Have

• 4–5+ years B2B new-business sales, ideally BPO to U.S. market.
• Full sales-cycle success from prospecting to close with measurable outcomes.
• Strong CRM skills (preferably Zoho) and consultative selling expertise.
• Excellent English communication; able to work late-afternoon/evening Nairobi hours.
• High integrity, urgency, and ownership in a builder environment.

Nice-to-Have

• Experience in our verticals or selling EOR/compliance services.
• Familiarity with LinkedIn Sales Navigator, Zoho, Apollo, or similar tools.
• Exposure to U.S. market or networks.

Benefits

• Competitive base + uncapped commission.
• International exposure with U.S. decision-makers.
• Access to CRM, prospecting tools, and structured playbooks.
• Clear career path with leadership opportunities.
• Make an impact by creating jobs in Kenya while delivering high-performing teams to clients.