Consultant - Strengthening NEA Distress Reporting Mechanisms BRMM Project

IntroductionEstablished in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration Project Context and ScopeThe Better Regional Migration Management (BRMM) programme, funded by the Foreign, Commonwealth and Development Office (FCDO) of the Government of the United Kingdom, Better Regional Migration Management (BRMM) Programme, aims to advance safe, orderly, and regular labour migration across the East and Horn of Africa (EHoA). It seeks to do so by strengthening skills-to-employment systems, promoting fair and ethical recruitment in line with international labour standards, and enhancing the protection of migrant workers throughout the migration cycle.Youth in Kenya continue to seek migration opportunities amid limited access to reliable, timely, and verified information on safe and regular pathways. Existing support points—such as hotlines, migrant resource centers, and digital platforms—are underutilized or constrained by fragmented referral systems, weak feedback mechanisms, and inconsistent case management procedures.To address these gaps, this consultancy will strengthen the availability and quality of migration information and services at points where young people already seek support, by enhancing hotline systems, feedback loops,...