Director, Incident Management & Investigations

THE OPPORTUNITYThe Director, Incident Management & Investigations will lead the Foundation’s efforts to prevent, detect, and respond to incidents including fraud, safeguarding, abuse, and other critical matters. This role is responsible for establishing and overseeing robust incident management and investigation frameworks, ensuring alignment with the Foundation’s values, legal obligations, and strategic priorities. The Director will manage internal investigations and coordinate external consultants, while fostering a culture of integrity, accountability, and continuous improvement.WAYS YOU CAN CONTRIBUTELeadership & StrategyLead the design and implementation of the Foundation’s incident management and investigations capability aligned with the organization’s safeguarding, program delivery, and ERM efforts.Provide strategic direction and oversight for incident response and investigations across the Foundation.Lead development of investigation methodologies (fact-finding, interviews, documentation, chain of custody) with emphasis on protecting vulnerable beneficiaries and whistleblower protection.Collaborate with Assurance, ERM, and other functions to ensure cohesive and proactive risk management.Policy & Framework DevelopmentDevelop and maintain policies, protocols, and procedures for incident management and investigations.Ensure frameworks are aligned with legal and regulatory standards and the Foundation’s values.Incident & Investigation ManagementOversee the intake, triage, and resolution of reported incidents.Lead or coordinate internal or external investigations related to safeguarding concerns, fraud, misuse of funds, misconduct by staff/partners/volunteers, and program integrity incident and manage external investigative consultants.Ensure investigations are conducted impartially, confidentially, and in compliance with legal/regulatory requirements and coordinate internally and external with Legal Counsel as needed.Conduct root cause analyses and recommend corrective actions.Lead incident response for high-risk or high-severity incidents affecting beneficiaries or program operations; coordinate with Programs, IT...