Information Communication Technology Officer

Job Purpose

The position is responsible for implementing activities on configuration and maintenance of Business systems (Applications and databases) that entails provisioning, installation, configuration, operation, and maintenance of databases, application systems, hardware and other software related infrastructure; ensuring that the systems and related procedures adhere to the Associations’ policies, and procedures.

Job Specifications

Duties and responsibilities will entail assisting in;

• Verifying, enhancing and testing computer programs according to instructions and specifications;
• Installing and configuring computer systems;
• Providing user support;
• Maintaining, repairing and monitoring performance of ICT hardware and associated peripherals;
• Providing support for application systems and software;
• Maintaining an up-to-date ICT equipment register including movement (issuance) register;
• Maintaining Local Area Network components;
• Maintaining the telephone PBX system and structured voice network;
• Providing end user support and training users for effective and efficient use of ICT facilities;
• Updating and maintaining ARMFA’s website, portals and mobile application;
• Identifying and compiling a list of obsolete ICT equipment for disposal.

Person Specifications For appointment to this grade, an officer must have:

• Bachelor’s degree in information technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or their equivalent from a recognized Institution;
• Fulfil the conditions of the Charters.

Key attributes

• Creativity and innovation;
• Professional ethics;
• Partners focus;
• Continuous learning;
• Time management;
• Team player.

Languages
Fluency in one of the following working languages:

• English;
• French;
• Portugese.