Relationship Manager-Infrastructure & Energy

Key ResponsibilitiesStrategy implementation Implement the Infrastructure & Energy portfolio strategy in alignment with the Bank's overall corporate and business objectives.Deliver agreed revenue, profitability, balance sheet, customer acquisition, and growth targets.Drive the acquisition of new Infrastructure & Energy clients and identify opportunities for sustainable portfolio expansion.Develop a deep understanding of clients, industry trends, and the broader economic environment to support strategic decision-making and business development.Sales and business growth Execute business development initiatives and client strategies to grow revenues, fees, and market share.Collaborate with product, sector, and business teams to deliver integrated financial solutions.Drive cross-selling and upselling of the Bank's products and services across the portfolio.Manage pricing, profitability, and portfolio returns while maintaining a healthy balance between asset growth and income generation.Improve customer experience and non-financial performance metrics, including customer acquisition, segmentation, and satisfaction.Relationship ManagementBuild, maintain, and deepen strategic relationships with key clients and stakeholders.Deliver exceptional and consistent customer service to drive loyalty, retention, and long-term value.Engage senior client decision-makers to identify opportunities and provide tailored financial solutions that support their business objectives.Account monitoring Monitor daily referrals to ensure that client facilities are managed within the parameters set by the BankExercising discretion regarding account conduct based on a close knowledge and understanding of client activitiesRisk Management Maintain portfolio quality within approved risk appetite, including NPL and PAR thresholds.Strengthen risk management, controls, governance, and business continuity processes within the portfolio.Ensure ongoing compliance with regulatory requirements, Bank policies, and operational procedures.Conduct regular portfolio reviews and implement corrective actions to mitigate risks and safeguard asset...