JOB PURPOSE
The job holder is responsible for ensuring swap stock availability by conducting technical repair and testing of M-KOPA faulty products returned to the warehouse, including solar-powered Televisions, solar control units, smartphones, and other assorted accessories.
KEY JOB FUNCTIONS
- Carrying out component analysis of solar control boxes, solar-powered televisions, customized connecting cables, bulbs, torches, solar panels, and smartphones
- Carry out the initial screening and quality checks of all M-KOPA faulty devices to identify product failure reasons
- Carry out technical repairs of all M-KOPA products using hand tools and power tools
- Consistently advancing technical knowledge, especially on new product entries and discovery of new fault codes
- Testing and inspecting products after repair to identify possible problems that could lead to future product failures
- Product refurbishment and “making new” of all repaired products before dispatch to retail outlets
- Maintaining equipment by performing regular maintenance checks, replacing parts, or performing repairs to repair equipment such as hand tools and power tools
- Diagnosing problems with repair equipment and making recommendations for repair or replacement
- Ensure accurate data capture and tracking of all repaired units, fault codes, and resolutions in a timely manner
- Conducting periodic cycle counts and monthly stock counts
- Adherence to set Kaizen 6S principles
- Meet the daily set targets of repair products per day to ensure the required swap stock is availed
EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
- Education: A minimum Diploma in electronics engineering
- Experience: 1 year of professional experience in electronics engineering with relevant repairs experience
- Ability to communicate technical information on a regular basis, both verbally and in writing
- Well-versed with the various systems, tools, and procedures used in testing & failure analysis
- Experience in using or a desire to learn the required software
- Good attitude towards acquiring new knowledge
- Able to work under pressure and tight datelines
- Self-motivated and able to work independently
- Good Interpersonal skills
- Hands-On experience working with embedded systems
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MKOPA SOLAR
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