Restaurant Hostess

Job Summary

Receives, Seats guests and manages the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed.

Key Requirements:

•  Previous work experience as a Host/Hostess or Waiter/Waitress.
•  Clear Understanding of restaurant etiquette.
•  Knowledgeable in health and safety regulations.
•  Good command and experience in managing reservations.
•  Ability to Demonstrate customer-service skills and team player
•  Smart communication skills (via phone and in-person)

Minimum Qualifications
Minimum education:

• Diploma / Certificate in Food and Beverage Sales and services

Job Overview

Minimum experience:

•  Computer literate in Microsoft Window applications and or relevant computer applications required.
•  Working knowledge of hotel system micros and Material Control.

Language skills:

• Very good command of written and spoken English, an active listener with high emotional intelligence and Body Language

Required certificates:

• Relevant F&B Certificate from a recognized institution or Equivalent